{"id":211882,"date":"2014-06-07T12:01:17","date_gmt":"2014-06-07T19:01:17","guid":{"rendered":"https:\/\/tri.be\/support\/forums\/topic\/customer-view-tickets-and-re-print-tickets-from-their-account-control-panel\/"},"modified":"2014-07-02T14:28:26","modified_gmt":"2014-07-02T21:28:26","slug":"customer-view-tickets-and-re-print-tickets-from-their-account-control-panel","status":"closed","type":"topic","link":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/customer-view-tickets-and-re-print-tickets-from-their-account-control-panel\/","title":{"rendered":"Customer view tickets and re-print tickets from their account control panel"},"content":{"rendered":"<p>Hi,<\/p>\n<p>I find it strange that the customers can not view or download or even re-issue the email to themselves of their purchased tickets. <\/p>\n<p>We haven&#8217;t launched the website yet but I imagine it will be an administration nightmare with customers loosing their ticket emails or them going into spam folders. Is it not possable to have a link to an online (browser) version of the the-events-calendar\/views\/tickets\/email\/php file (which I have modified) so as the customer can re-print their tickets if the happen to loose the ones they printed.<\/p>\n<p>I see there is a function in the admin (under woo commerce orders) that if selected &#8220;Tickets&#8221; for the actions menu (right hand panel) the admin can re-issue the ticket email to the customer for re-printing.<\/p>\n<p>Could this not be added to the customers list of past purchases. Currently when you click &#8220;VIEW&#8221; you get an &#8220;Order Details&#8221; page with noting on it and no link to a download or a button to reissue email.<\/p>\n<p>Does anyone have a fix for this or has this become an issue for other users of woo tickets ?<\/p>\n<p>Thanks in advance<\/p>\n<p>Bob<\/p>\n","protected":false},"template":"","class_list":["post-211882","topic","type-topic","status-closed","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Customer view tickets and re-print tickets from their account control panel -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/customer-view-tickets-and-re-print-tickets-from-their-account-control-panel\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Customer view tickets and re-print tickets from their account control panel -\" \/>\n<meta property=\"og:description\" content=\"Hi, I find it strange that the customers can not view or download or even re-issue the email to themselves of their purchased tickets. We haven&#8217;t launched the website yet but I imagine it will be an administration nightmare with customers loosing their ticket emails or them going into spam folders. Is it not possable [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/customer-view-tickets-and-re-print-tickets-from-their-account-control-panel\/\" \/>\n<meta property=\"article:modified_time\" content=\"2014-07-02T21:28:26+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/customer-view-tickets-and-re-print-tickets-from-their-account-control-panel\/\",\"url\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/customer-view-tickets-and-re-print-tickets-from-their-account-control-panel\/\",\"name\":\"Customer view tickets and re-print tickets from their account control panel -\",\"isPartOf\":{\"@id\":\"https:\/\/theeventscalendar.com\/support\/#website\"},\"datePublished\":\"2014-06-07T19:01:17+00:00\",\"dateModified\":\"2014-07-02T21:28:26+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/customer-view-tickets-and-re-print-tickets-from-their-account-control-panel\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/customer-view-tickets-and-re-print-tickets-from-their-account-control-panel\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/customer-view-tickets-and-re-print-tickets-from-their-account-control-panel\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/theeventscalendar.com\/support\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Topics\",\"item\":\"https:\/\/theeventscalendar.com\/support\/topics\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Ticket Products\",\"item\":\"https:\/\/theeventscalendar.com\/support\/forums\/forum\/event-tickets\/\"},{\"@type\":\"ListItem\",\"position\":4,\"name\":\"Event Tickets Plus\",\"item\":\"https:\/\/theeventscalendar.com\/support\/forums\/forum\/event-tickets\/event-tickets-plus\/\"},{\"@type\":\"ListItem\",\"position\":5,\"name\":\"Customer view tickets and re-print tickets from their account control panel\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/theeventscalendar.com\/support\/#website\",\"url\":\"https:\/\/theeventscalendar.com\/support\/\",\"name\":\"\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/theeventscalendar.com\/support\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Customer view tickets and re-print tickets from their account control panel -","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/customer-view-tickets-and-re-print-tickets-from-their-account-control-panel\/","og_locale":"en_US","og_type":"article","og_title":"Customer view tickets and re-print tickets from their account control panel -","og_description":"Hi, I find it strange that the customers can not view or download or even re-issue the email to themselves of their purchased tickets. We haven&#8217;t launched the website yet but I imagine it will be an administration nightmare with customers loosing their ticket emails or them going into spam folders. Is it not possable [&hellip;]","og_url":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/customer-view-tickets-and-re-print-tickets-from-their-account-control-panel\/","article_modified_time":"2014-07-02T21:28:26+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/customer-view-tickets-and-re-print-tickets-from-their-account-control-panel\/","url":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/customer-view-tickets-and-re-print-tickets-from-their-account-control-panel\/","name":"Customer view tickets and re-print tickets from their account control panel -","isPartOf":{"@id":"https:\/\/theeventscalendar.com\/support\/#website"},"datePublished":"2014-06-07T19:01:17+00:00","dateModified":"2014-07-02T21:28:26+00:00","breadcrumb":{"@id":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/customer-view-tickets-and-re-print-tickets-from-their-account-control-panel\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/theeventscalendar.com\/support\/forums\/topic\/customer-view-tickets-and-re-print-tickets-from-their-account-control-panel\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/customer-view-tickets-and-re-print-tickets-from-their-account-control-panel\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/theeventscalendar.com\/support\/"},{"@type":"ListItem","position":2,"name":"Topics","item":"https:\/\/theeventscalendar.com\/support\/topics\/"},{"@type":"ListItem","position":3,"name":"Ticket Products","item":"https:\/\/theeventscalendar.com\/support\/forums\/forum\/event-tickets\/"},{"@type":"ListItem","position":4,"name":"Event Tickets Plus","item":"https:\/\/theeventscalendar.com\/support\/forums\/forum\/event-tickets\/event-tickets-plus\/"},{"@type":"ListItem","position":5,"name":"Customer view tickets and re-print tickets from their account control panel"}]},{"@type":"WebSite","@id":"https:\/\/theeventscalendar.com\/support\/#website","url":"https:\/\/theeventscalendar.com\/support\/","name":"","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/theeventscalendar.com\/support\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/topic\/211882","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/topic"}],"about":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":0,"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/topic\/211882\/revisions"}],"wp:attachment":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/media?parent=211882"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}