{"id":1635225,"date":"2018-10-02T03:42:37","date_gmt":"2018-10-02T10:42:37","guid":{"rendered":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/2-tickets-issued-for-1-purchase-2\/"},"modified":"2018-10-02T03:42:37","modified_gmt":"2018-10-02T10:42:37","slug":"2-tickets-issued-for-1-purchase-2","status":"closed","type":"topic","link":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/2-tickets-issued-for-1-purchase-2\/","title":{"rendered":"2 Tickets issued for 1 purchase"},"content":{"rendered":"<p>Hi,<\/p>\n<p>I have same problem as someone here: https:\/\/theeventscalendar.com\/support\/forums\/topic\/2-tickets-issued-for-1-purchase\/ (but that is private and I can not see the asnwer) and people here: https:\/\/theeventscalendar.com\/support\/forums\/topic\/2-tickets-issued-for-1-purchase-revisited\/ (but i dont have paypal, only paying by card).<\/p>\n<p>In last 2 weeks I sold 215 tickets, but it issued 250 tickets.<br \/>\nSometimes when someone bought 2 tickets, it send him 4 tickets.<br \/>\nOther time when someone bought 5 tickets, it send him 10 tickets.<br \/>\nSo it is only sometimes and it sends the double amount (in 3 cases i found and there will be more.)<\/p>\n<p>What can I do about it?<br \/>\nDue to GDPR i dont want to send screenshots, but it is same as the other two topics. When someone bought 2 tickets, paid for 2 tickets, he got 4 PDF files and he is listed 4 times as attendee. So the number of tickets in &#8220;orders&#8221; (in screenshot, currently 217 is correct &#8211; i checked and exported orders via woocommerce). But the number in attendees list and the number of free spaces at venue is wrong. <\/p>\n<p>Also, it is different topic, but i am thinking how to control it, when people have more tickets as they should. So i though about check it via order number. But the order number is not on the printed PDF. I have extention PDF tickets: https:\/\/theeventscalendar.com\/extensions\/pdf-tickets\/, where is name, date, venue, and security code.<br \/>\nPlease, how I can add that in PDF will be also number of the order. I know that it will be just for future purchases, but it will help in case that this will happen again.<\/p>\n<p>Thanks a lot for fast reply.<\/p>\n<p>========================<br \/>\nPLEASE LEAVE FOR SUPPORT<br \/>\nReporting the same issue as:\u00a0https:\/\/theeventscalendar.com\/support\/forums\/topic\/2-tickets-issued-for-1-purchase-revisited\/<\/p>\n","protected":false},"template":"","class_list":["post-1635225","topic","type-topic","status-closed","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>2 Tickets issued for 1 purchase -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/2-tickets-issued-for-1-purchase-2\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"2 Tickets issued for 1 purchase -\" \/>\n<meta property=\"og:description\" content=\"Hi, I have same problem as someone here: https:\/\/theeventscalendar.com\/support\/forums\/topic\/2-tickets-issued-for-1-purchase\/ (but that is private and I can not see the asnwer) and people here: https:\/\/theeventscalendar.com\/support\/forums\/topic\/2-tickets-issued-for-1-purchase-revisited\/ (but i dont have paypal, only paying by card). In last 2 weeks I sold 215 tickets, but it issued 250 tickets. Sometimes when someone bought 2 tickets, it send him [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/2-tickets-issued-for-1-purchase-2\/\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/2-tickets-issued-for-1-purchase-2\/\",\"url\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/2-tickets-issued-for-1-purchase-2\/\",\"name\":\"2 Tickets issued for 1 purchase -\",\"isPartOf\":{\"@id\":\"https:\/\/theeventscalendar.com\/support\/#website\"},\"datePublished\":\"2018-10-02T10:42:37+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/2-tickets-issued-for-1-purchase-2\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/2-tickets-issued-for-1-purchase-2\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/2-tickets-issued-for-1-purchase-2\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/theeventscalendar.com\/support\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Topics\",\"item\":\"https:\/\/theeventscalendar.com\/support\/topics\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Ticket Products\",\"item\":\"https:\/\/theeventscalendar.com\/support\/forums\/forum\/event-tickets\/\"},{\"@type\":\"ListItem\",\"position\":4,\"name\":\"Event Tickets Plus\",\"item\":\"https:\/\/theeventscalendar.com\/support\/forums\/forum\/event-tickets\/event-tickets-plus\/\"},{\"@type\":\"ListItem\",\"position\":5,\"name\":\"2 Tickets issued for 1 purchase\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/theeventscalendar.com\/support\/#website\",\"url\":\"https:\/\/theeventscalendar.com\/support\/\",\"name\":\"\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/theeventscalendar.com\/support\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"2 Tickets issued for 1 purchase -","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/2-tickets-issued-for-1-purchase-2\/","og_locale":"en_US","og_type":"article","og_title":"2 Tickets issued for 1 purchase -","og_description":"Hi, I have same problem as someone here: https:\/\/theeventscalendar.com\/support\/forums\/topic\/2-tickets-issued-for-1-purchase\/ (but that is private and I can not see the asnwer) and people here: https:\/\/theeventscalendar.com\/support\/forums\/topic\/2-tickets-issued-for-1-purchase-revisited\/ (but i dont have paypal, only paying by card). In last 2 weeks I sold 215 tickets, but it issued 250 tickets. Sometimes when someone bought 2 tickets, it send him [&hellip;]","og_url":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/2-tickets-issued-for-1-purchase-2\/","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/2-tickets-issued-for-1-purchase-2\/","url":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/2-tickets-issued-for-1-purchase-2\/","name":"2 Tickets issued for 1 purchase -","isPartOf":{"@id":"https:\/\/theeventscalendar.com\/support\/#website"},"datePublished":"2018-10-02T10:42:37+00:00","breadcrumb":{"@id":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/2-tickets-issued-for-1-purchase-2\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/theeventscalendar.com\/support\/forums\/topic\/2-tickets-issued-for-1-purchase-2\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/2-tickets-issued-for-1-purchase-2\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/theeventscalendar.com\/support\/"},{"@type":"ListItem","position":2,"name":"Topics","item":"https:\/\/theeventscalendar.com\/support\/topics\/"},{"@type":"ListItem","position":3,"name":"Ticket Products","item":"https:\/\/theeventscalendar.com\/support\/forums\/forum\/event-tickets\/"},{"@type":"ListItem","position":4,"name":"Event Tickets Plus","item":"https:\/\/theeventscalendar.com\/support\/forums\/forum\/event-tickets\/event-tickets-plus\/"},{"@type":"ListItem","position":5,"name":"2 Tickets issued for 1 purchase"}]},{"@type":"WebSite","@id":"https:\/\/theeventscalendar.com\/support\/#website","url":"https:\/\/theeventscalendar.com\/support\/","name":"","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/theeventscalendar.com\/support\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/topic\/1635225","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/topic"}],"about":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":0,"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/topic\/1635225\/revisions"}],"wp:attachment":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/media?parent=1635225"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}