{"id":1627520,"date":"2018-09-21T08:50:47","date_gmt":"2018-09-21T15:50:47","guid":{"rendered":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/unable-to-register\/"},"modified":"2018-09-21T08:50:47","modified_gmt":"2018-09-21T15:50:47","slug":"unable-to-register","status":"closed","type":"topic","link":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/unable-to-register\/","title":{"rendered":"Unable to Register"},"content":{"rendered":"<p>We are experiencing one issue but not sure how to fix it.<\/p>\n<p>We currently have an event that is live\u2026I went in and updated the capacity recently to be 30. As you can see on the backend, where you can edit tickets, it says that we have 13 spots available (screenshot below, #1).<\/p>\n<p>When I go to view the attendees (screenshot below, #2), it also says there are 13 remaining. <\/p>\n<p>However, we\u2019ve had a few families call saying that the registration is sold out. I just went to do it myself, and this is the error message I got (#3 below): \u201cSorry! Only -4 tickets remaining\u2026\u201d<\/p>\n<p>Can you advise? We need families to be able to sign up for this event as soon as possible.<\/p>\n","protected":false},"template":"","class_list":["post-1627520","topic","type-topic","status-closed","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Unable to Register -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/unable-to-register\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Unable to Register -\" \/>\n<meta property=\"og:description\" content=\"We are experiencing one issue but not sure how to fix it. We currently have an event that is live\u2026I went in and updated the capacity recently to be 30. As you can see on the backend, where you can edit tickets, it says that we have 13 spots available (screenshot below, #1). 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We currently have an event that is live\u2026I went in and updated the capacity recently to be 30. As you can see on the backend, where you can edit tickets, it says that we have 13 spots available (screenshot below, #1). 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