{"id":1623112,"date":"2018-09-16T20:24:37","date_gmt":"2018-09-17T03:24:37","guid":{"rendered":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/purchased-event-tickets-and-event-tickets-pro-they-are-broken-and-i-cannot-eve\/"},"modified":"2018-09-16T20:24:37","modified_gmt":"2018-09-17T03:24:37","slug":"purchased-event-tickets-and-event-tickets-pro-they-are-broken-and-i-cannot-eve","status":"closed","type":"topic","link":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/purchased-event-tickets-and-event-tickets-pro-they-are-broken-and-i-cannot-eve\/","title":{"rendered":"Purchased Event Tickets and Event Tickets Pro &#8211; They are broken and I cannot eve"},"content":{"rendered":"<p>I cannot even get through FTP upload. There&#8217;s something wrong with the files. I&#8217;ve tried deleting them and re-downloading them from your site multiple times, tried different unzipping tools, I&#8217;ve tried changing my FTP program settings, etc. but every single time the upload fails and it&#8217;s with the same file every time. <\/p>\n<p>Can you please fix this ASAP? We have a yoga studio we are opening in 2 weeks and planned on this actually working. Thus far it&#8217;s just become a huge frustration.<\/p>\n<p>Here&#8217;s the feedback from our FTP server when uploading the plugin file- this is just the Tickets folder at this point. <\/p>\n<p>Status:      \tStarting upload of \/Users\/jonathannelson\/Downloads\/event-tickets\/common\/lang\/tribe-common-es_ES.mo<br \/>\nCommand:\tTYPE I<br \/>\nResponse: \t200 TYPE is now 8-bit binary<br \/>\nCommand:\tPASV<br \/>\nResponse: \t227 Entering Passive Mode (162,241,155,98,245,69)<br \/>\nCommand:\tSTOR tribe-common-sv_SE.mo<br \/>\nError:        \tConnection timed out after 20 seconds of inactivity<br \/>\nError:        \tFile transfer failed<\/p>\n","protected":false},"template":"","class_list":["post-1623112","topic","type-topic","status-closed","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Purchased Event Tickets and Event Tickets Pro - They are broken and I cannot eve -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/purchased-event-tickets-and-event-tickets-pro-they-are-broken-and-i-cannot-eve\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Purchased Event Tickets and Event Tickets Pro - They are broken and I cannot eve -\" \/>\n<meta property=\"og:description\" content=\"I cannot even get through FTP upload. There&#8217;s something wrong with the files. I&#8217;ve tried deleting them and re-downloading them from your site multiple times, tried different unzipping tools, I&#8217;ve tried changing my FTP program settings, etc. but every single time the upload fails and it&#8217;s with the same file every time. Can you please [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/purchased-event-tickets-and-event-tickets-pro-they-are-broken-and-i-cannot-eve\/\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/purchased-event-tickets-and-event-tickets-pro-they-are-broken-and-i-cannot-eve\/\",\"url\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/purchased-event-tickets-and-event-tickets-pro-they-are-broken-and-i-cannot-eve\/\",\"name\":\"Purchased Event Tickets and Event Tickets Pro - They are broken and I cannot eve -\",\"isPartOf\":{\"@id\":\"https:\/\/theeventscalendar.com\/support\/#website\"},\"datePublished\":\"2018-09-17T03:24:37+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/purchased-event-tickets-and-event-tickets-pro-they-are-broken-and-i-cannot-eve\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/purchased-event-tickets-and-event-tickets-pro-they-are-broken-and-i-cannot-eve\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/purchased-event-tickets-and-event-tickets-pro-they-are-broken-and-i-cannot-eve\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/theeventscalendar.com\/support\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Topics\",\"item\":\"https:\/\/theeventscalendar.com\/support\/topics\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Ticket Products\",\"item\":\"https:\/\/theeventscalendar.com\/support\/forums\/forum\/event-tickets\/\"},{\"@type\":\"ListItem\",\"position\":4,\"name\":\"Event Tickets Plus\",\"item\":\"https:\/\/theeventscalendar.com\/support\/forums\/forum\/event-tickets\/event-tickets-plus\/\"},{\"@type\":\"ListItem\",\"position\":5,\"name\":\"Purchased Event Tickets and Event Tickets Pro &#8211; They are broken and I cannot eve\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/theeventscalendar.com\/support\/#website\",\"url\":\"https:\/\/theeventscalendar.com\/support\/\",\"name\":\"\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/theeventscalendar.com\/support\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Purchased Event Tickets and Event Tickets Pro - They are broken and I cannot eve -","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/purchased-event-tickets-and-event-tickets-pro-they-are-broken-and-i-cannot-eve\/","og_locale":"en_US","og_type":"article","og_title":"Purchased Event Tickets and Event Tickets Pro - They are broken and I cannot eve -","og_description":"I cannot even get through FTP upload. There&#8217;s something wrong with the files. I&#8217;ve tried deleting them and re-downloading them from your site multiple times, tried different unzipping tools, I&#8217;ve tried changing my FTP program settings, etc. but every single time the upload fails and it&#8217;s with the same file every time. Can you please [&hellip;]","og_url":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/purchased-event-tickets-and-event-tickets-pro-they-are-broken-and-i-cannot-eve\/","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/purchased-event-tickets-and-event-tickets-pro-they-are-broken-and-i-cannot-eve\/","url":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/purchased-event-tickets-and-event-tickets-pro-they-are-broken-and-i-cannot-eve\/","name":"Purchased Event Tickets and Event Tickets Pro - They are broken and I cannot eve -","isPartOf":{"@id":"https:\/\/theeventscalendar.com\/support\/#website"},"datePublished":"2018-09-17T03:24:37+00:00","breadcrumb":{"@id":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/purchased-event-tickets-and-event-tickets-pro-they-are-broken-and-i-cannot-eve\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/theeventscalendar.com\/support\/forums\/topic\/purchased-event-tickets-and-event-tickets-pro-they-are-broken-and-i-cannot-eve\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/purchased-event-tickets-and-event-tickets-pro-they-are-broken-and-i-cannot-eve\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/theeventscalendar.com\/support\/"},{"@type":"ListItem","position":2,"name":"Topics","item":"https:\/\/theeventscalendar.com\/support\/topics\/"},{"@type":"ListItem","position":3,"name":"Ticket Products","item":"https:\/\/theeventscalendar.com\/support\/forums\/forum\/event-tickets\/"},{"@type":"ListItem","position":4,"name":"Event Tickets Plus","item":"https:\/\/theeventscalendar.com\/support\/forums\/forum\/event-tickets\/event-tickets-plus\/"},{"@type":"ListItem","position":5,"name":"Purchased Event Tickets and Event Tickets Pro &#8211; They are broken and I cannot eve"}]},{"@type":"WebSite","@id":"https:\/\/theeventscalendar.com\/support\/#website","url":"https:\/\/theeventscalendar.com\/support\/","name":"","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/theeventscalendar.com\/support\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/topic\/1623112","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/topic"}],"about":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":0,"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/topic\/1623112\/revisions"}],"wp:attachment":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/media?parent=1623112"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}