{"id":1611117,"date":"2018-08-31T17:24:41","date_gmt":"2018-09-01T00:24:41","guid":{"rendered":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/cannot-get-past-preview-spinner-when-importing\/"},"modified":"2018-09-03T18:31:05","modified_gmt":"2018-09-04T01:31:05","slug":"cannot-get-past-preview-spinner-when-importing","status":"closed","type":"topic","link":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/cannot-get-past-preview-spinner-when-importing\/","title":{"rendered":"Cannot get past preview spinner when importing"},"content":{"rendered":"<p>I believe that this issue sounds like a common one lately. I&#8217;ve gone through similar tickets and reviewed the info there, but I&#8217;m at a loss on how to resolve this.<\/p>\n<p>Regardless of the import source (have tried Google and ICS), the import feature gets stuck on a progress spinner after clicking &#8220;preview&#8221;.<\/p>\n<p>In my browser&#8217;s dev tools, the following error is logged:<br \/>\nload-scripts.php?c=1&amp;load[]=jquery-core,jquery-migrate,utils,jquery-ui-core&amp;ver=4.9.4:4 POST http:\/\/designblog.corp.adobe.com\/wp-admin\/admin-ajax.php?action=tribe_aggregator_create_import 500 (Internal Server Error)<\/p>\n<p>In my WP log file, the following error is logged:<br \/>\n31-Aug-2018 22:58:41 UTC] PHP Fatal error: Call to undefined method WP_Error::get_data_hash() in \/var\/www\/html\/wordpress\/wp-content\/plugins\/the-events-calendar\/src\/Tribe\/Aggregator\/Tabs\/Abstract.php on line 140<\/p>\n<p>I&#8217;ve tried turning off all of the plugins and reverted back to the standard WP theme, and still no luck.<\/p>\n<p>My system details under the Events -&gt; Help are posted at the end of this message.<\/p>\n<p>Can you help resolve this?<br \/>\nthanks<\/p>\n<p>HOME URL<br \/>\nhttp:\/\/designblog.corp.adobe.com<br \/>\nSITE URL<br \/>\nhttp:\/\/designblog.corp.adobe.com<br \/>\nSITE LANGUAGE<br \/>\nEnglish<br \/>\nCHARACTER SET<br \/>\nUTF-8<br \/>\nNAME<br \/>\nfarrell<br \/>\nEMAIL<br \/>\nfarrell@adobe.com<br \/>\nINSTALL KEYS<br \/>\nevent-aggregator = 73e9################################851e<br \/>\nWORDPRESS VERSION<br \/>\n4.9.4<br \/>\nPERMALINK STRUCTURE<br \/>\nhttp:\/\/designblog.corp.adobe.com\/%postname%\/<br \/>\nPHP VERSION<br \/>\n5.6.35<br \/>\nPHP<br \/>\nmax_execution_time = 30<br \/>\nmemory_limit = 256M<br \/>\nupload_max_filesize = 64M<br \/>\npost_max_size = 8M<br \/>\ndisplay_errors = 0<br \/>\nlog_errors = 0<br \/>\nSERVER<br \/>\nApache<br \/>\nSAPI<br \/>\napache2handler<br \/>\nPLUGINS<br \/>\nCapability Manager Enhanced version 1.5.7 by Jordi Canals, Kevin Behrens(http:\/\/agapetry.net)<br \/>\nContent Views version 2.0.2 by CVSOFT LLC(http:\/\/profiles.wordpress.org\/pt-guy)<br \/>\nInstagram Feed Pro Personal version 2.9.2 by Smash Balloon(http:\/\/smashballoon.com\/)<br \/>\nNative Emoji version 3.0 by Daniel Brandenburg(http:\/\/davabuu.net)<br \/>\nNewsletters version 4.6.8.5 by Tribulant Software(https:\/\/tribulant.com)<br \/>\nContent Views Pro version 5.1.2.2 by CVSOFT LLC(http:\/\/www.contentviewspro.com\/)<br \/>\nSlack version 0.6.0 by Akeda Bagus(http:\/\/gedex.web.id)<br \/>\nThe Events Calendar version 4.6.22.1 by Modern Tribe, Inc.(http:\/\/m.tri.be\/1x)<br \/>\nTypekit Fonts for WordPress version 1.9.0 by OM4(https:\/\/om4.com.au\/plugins\/)<br \/>\nWidget Options version 3.6 by Phpbits Creative Studio(https:\/\/phpbits.net\/)<br \/>\nWidget Shortcode version 0.3.0 by Hassan Derakhshandeh<br \/>\nWP Mail SMTP version 1.2.5 by WPForms(https:\/\/wpforms.com\/)<br \/>\nNETWORK PLUGINS<br \/>\n&#8211;<br \/>\nMU PLUGINS<br \/>\n&#8211;<br \/>\nTHEME<br \/>\nTwenty Eleven\/neohorn<br \/>\nMULTISITE<br \/>\n&#8211;<br \/>\nSETTINGS<br \/>\nschema-version = 4.6.22.1<br \/>\nrecurring_events_are_hidden = hidden<br \/>\nprevious_ecp_versions =<br \/>\nArray<br \/>\n(<br \/>\n[0] =&gt; 0<br \/>\n[1] =&gt; 4.6.11.1<br \/>\n[2] =&gt; 4.6.13<br \/>\n)<br \/>\nlatest_ecp_version = 4.6.22.1<br \/>\nlast-update-message-the-events-calendar = 4.6.22.1<br \/>\nearliest_date = 2017-10-18 00:00:00<br \/>\nearliest_date_markers =<br \/>\nArray<br \/>\n(<br \/>\n[0] =&gt; 4129<br \/>\n)<br \/>\nlatest_date = 2018-03-30 23:59:59<br \/>\nlatest_date_markers =<br \/>\nArray<br \/>\n(<br \/>\n[0] =&gt; 4210<br \/>\n)<br \/>\ntribeEnableViews =<br \/>\nArray<br \/>\n(<br \/>\n[0] =&gt; list<br \/>\n[1] =&gt; month<br \/>\n[2] =&gt; day<br \/>\n)<br \/>\ntribe_aggregator_default_update_authority = overwrite<br \/>\ntribe_aggregator_default_post_status = publish<br \/>\ntribe_aggregator_default_category =<br \/>\ntribe_aggregator_default_show_map = no<br \/>\ntribe_aggregator_default_import_limit_type = range<br \/>\ntribe_aggregator_default_import_limit_range = 2592000<br \/>\ntribe_aggregator_default_import_limit_number =<br \/>\ntribe_aggregator_default_csv_post_status =<br \/>\ntribe_aggregator_default_csv_category =<br \/>\ntribe_aggregator_default_ical_post_status =<br \/>\ntribe_aggregator_default_ical_category =<br \/>\ntribe_aggregator_default_ical_show_map =<br \/>\ntribe_aggregator_default_ics_post_status =<br \/>\ntribe_aggregator_default_ics_category =<br \/>\ntribe_aggregator_default_ics_show_map =<br \/>\ntribe_aggregator_default_facebook_post_status =<br \/>\ntribe_aggregator_default_facebook_category =<br \/>\ntribe_aggregator_default_facebook_show_map =<br \/>\ntribe_aggregator_default_gcal_post_status =<br \/>\ntribe_aggregator_default_gcal_category =<br \/>\ntribe_aggregator_default_gcal_show_map =<br \/>\ntribe_aggregator_default_meetup_post_status =<br \/>\ntribe_aggregator_default_meetup_category =<br \/>\ntribe_aggregator_default_meetup_show_map =<br \/>\ntribe_aggregator_default_url_post_status =<br \/>\ntribe_aggregator_default_url_category =<br \/>\ntribe_aggregator_default_url_show_map =<br \/>\ntribe_aggregator_default_url_import_range = 2592000<br \/>\ntribe_aggregator_default_url_import_event_settings = no<br \/>\ntribe_aggregator_disable =<br \/>\nlogging_level = debug<br \/>\nlogging_class = Tribe__Log__File_Logger<br \/>\nWP TIMEZONE<br \/>\nUnknown or not set<br \/>\nWP GMT OFFSET<br \/>\nUnknown or not set<br \/>\nDEFAULT PHP TIMEZONE<br \/>\nUTC<br \/>\nWP DATE FORMAT<br \/>\nF j, Y<br \/>\nWP TIME FORMAT<br \/>\ng:i a<br \/>\nWEEK STARTS ON<br \/>\n1<br \/>\nCOMMON LIBRARY DIR<br \/>\n\/var\/www\/html\/wordpress\/wp-content\/plugins\/the-events-calendar\/common\/src\/Tribe<br \/>\nCOMMON LIBRARY VERSION<br \/>\n4.7.19<br \/>\nRecent Template Changes<br \/>\nNo notable template changes detected.<\/p>\n","protected":false},"template":"","class_list":["post-1611117","topic","type-topic","status-closed","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Cannot get past preview spinner when importing -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/cannot-get-past-preview-spinner-when-importing\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Cannot get past preview spinner when importing -\" \/>\n<meta property=\"og:description\" content=\"I believe that this issue sounds like a common one lately. I&#8217;ve gone through similar tickets and reviewed the info there, but I&#8217;m at a loss on how to resolve this. Regardless of the import source (have tried Google and ICS), the import feature gets stuck on a progress spinner after clicking &#8220;preview&#8221;. In my [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/cannot-get-past-preview-spinner-when-importing\/\" \/>\n<meta property=\"article:modified_time\" content=\"2018-09-04T01:31:05+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/cannot-get-past-preview-spinner-when-importing\/\",\"url\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/cannot-get-past-preview-spinner-when-importing\/\",\"name\":\"Cannot get past preview spinner when importing -\",\"isPartOf\":{\"@id\":\"https:\/\/theeventscalendar.com\/support\/#website\"},\"datePublished\":\"2018-09-01T00:24:41+00:00\",\"dateModified\":\"2018-09-04T01:31:05+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/cannot-get-past-preview-spinner-when-importing\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/cannot-get-past-preview-spinner-when-importing\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/cannot-get-past-preview-spinner-when-importing\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/theeventscalendar.com\/support\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Topics\",\"item\":\"https:\/\/theeventscalendar.com\/support\/topics\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Calendar Products\",\"item\":\"https:\/\/theeventscalendar.com\/support\/forums\/forum\/events\/\"},{\"@type\":\"ListItem\",\"position\":4,\"name\":\"Event Aggregator\",\"item\":\"https:\/\/theeventscalendar.com\/support\/forums\/forum\/events\/event-aggregator\/\"},{\"@type\":\"ListItem\",\"position\":5,\"name\":\"Cannot get past preview spinner when importing\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/theeventscalendar.com\/support\/#website\",\"url\":\"https:\/\/theeventscalendar.com\/support\/\",\"name\":\"\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/theeventscalendar.com\/support\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Cannot get past preview spinner when importing -","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/cannot-get-past-preview-spinner-when-importing\/","og_locale":"en_US","og_type":"article","og_title":"Cannot get past preview spinner when importing -","og_description":"I believe that this issue sounds like a common one lately. I&#8217;ve gone through similar tickets and reviewed the info there, but I&#8217;m at a loss on how to resolve this. Regardless of the import source (have tried Google and ICS), the import feature gets stuck on a progress spinner after clicking &#8220;preview&#8221;. In my [&hellip;]","og_url":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/cannot-get-past-preview-spinner-when-importing\/","article_modified_time":"2018-09-04T01:31:05+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/cannot-get-past-preview-spinner-when-importing\/","url":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/cannot-get-past-preview-spinner-when-importing\/","name":"Cannot get past preview spinner when importing -","isPartOf":{"@id":"https:\/\/theeventscalendar.com\/support\/#website"},"datePublished":"2018-09-01T00:24:41+00:00","dateModified":"2018-09-04T01:31:05+00:00","breadcrumb":{"@id":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/cannot-get-past-preview-spinner-when-importing\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/theeventscalendar.com\/support\/forums\/topic\/cannot-get-past-preview-spinner-when-importing\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/cannot-get-past-preview-spinner-when-importing\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/theeventscalendar.com\/support\/"},{"@type":"ListItem","position":2,"name":"Topics","item":"https:\/\/theeventscalendar.com\/support\/topics\/"},{"@type":"ListItem","position":3,"name":"Calendar Products","item":"https:\/\/theeventscalendar.com\/support\/forums\/forum\/events\/"},{"@type":"ListItem","position":4,"name":"Event Aggregator","item":"https:\/\/theeventscalendar.com\/support\/forums\/forum\/events\/event-aggregator\/"},{"@type":"ListItem","position":5,"name":"Cannot get past preview spinner when importing"}]},{"@type":"WebSite","@id":"https:\/\/theeventscalendar.com\/support\/#website","url":"https:\/\/theeventscalendar.com\/support\/","name":"","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/theeventscalendar.com\/support\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/topic\/1611117","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/topic"}],"about":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":1,"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/topic\/1611117\/revisions"}],"predecessor-version":[{"id":1612652,"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/topic\/1611117\/revisions\/1612652"}],"wp:attachment":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/media?parent=1611117"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}