{"id":1584934,"date":"2018-07-27T12:11:30","date_gmt":"2018-07-27T19:11:30","guid":{"rendered":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/disable-confirmation-emails\/"},"modified":"2018-07-27T12:11:30","modified_gmt":"2018-07-27T19:11:30","slug":"disable-confirmation-emails","status":"closed","type":"topic","link":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/disable-confirmation-emails\/","title":{"rendered":"disable confirmation emails"},"content":{"rendered":"<p>Hello, <\/p>\n<p>We have had trouble with the customers inconsistently receiving confirmation emails when they register or purchase tickets for an event. We have decided to move to Mail Chimp for this functionality, to better track open rates and such. <\/p>\n<p>How do I disable the confirmation email from being sent to be sure customers aren&#8217;t getting two confirmation emails (one from wordpress and one from mailchimp)?<\/p>\n<p>PS. I saw the article that says to add code to the website to achieve this but I need my hand held a little throughout that process if that&#8217;s the only way to do it. <\/p>\n<p>Thank you in advance!<br \/>\nKorin<\/p>\n","protected":false},"template":"","class_list":["post-1584934","topic","type-topic","status-closed","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>disable confirmation emails -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/disable-confirmation-emails\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"disable confirmation emails -\" \/>\n<meta property=\"og:description\" content=\"Hello, We have had trouble with the customers inconsistently receiving confirmation emails when they register or purchase tickets for an event. 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How do I disable the confirmation email from being sent to be sure customers aren&#8217;t getting [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/disable-confirmation-emails\/\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/disable-confirmation-emails\/\",\"url\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/disable-confirmation-emails\/\",\"name\":\"disable confirmation emails -\",\"isPartOf\":{\"@id\":\"https:\/\/theeventscalendar.com\/support\/#website\"},\"datePublished\":\"2018-07-27T19:11:30+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/disable-confirmation-emails\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/disable-confirmation-emails\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/disable-confirmation-emails\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/theeventscalendar.com\/support\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Topics\",\"item\":\"https:\/\/theeventscalendar.com\/support\/topics\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Ticket Products\",\"item\":\"https:\/\/theeventscalendar.com\/support\/forums\/forum\/event-tickets\/\"},{\"@type\":\"ListItem\",\"position\":4,\"name\":\"Event Tickets Plus\",\"item\":\"https:\/\/theeventscalendar.com\/support\/forums\/forum\/event-tickets\/event-tickets-plus\/\"},{\"@type\":\"ListItem\",\"position\":5,\"name\":\"disable confirmation emails\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/theeventscalendar.com\/support\/#website\",\"url\":\"https:\/\/theeventscalendar.com\/support\/\",\"name\":\"\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/theeventscalendar.com\/support\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"disable confirmation emails -","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/disable-confirmation-emails\/","og_locale":"en_US","og_type":"article","og_title":"disable confirmation emails -","og_description":"Hello, We have had trouble with the customers inconsistently receiving confirmation emails when they register or purchase tickets for an event. We have decided to move to Mail Chimp for this functionality, to better track open rates and such. 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