{"id":1575823,"date":"2018-07-15T21:14:27","date_gmt":"2018-07-16T04:14:27","guid":{"rendered":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/editing-the-ticket-information-in-the-event-page-gives-me-500-error\/"},"modified":"2018-07-15T21:14:27","modified_gmt":"2018-07-16T04:14:27","slug":"editing-the-ticket-information-in-the-event-page-gives-me-500-error","status":"closed","type":"topic","link":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/editing-the-ticket-information-in-the-event-page-gives-me-500-error\/","title":{"rendered":"Editing the ticket information in the event page gives me 500 error"},"content":{"rendered":"<p>Hi,<\/p>\n<p>I have been having this issue from quite sometime now.<\/p>\n<p>In the event page, on changing any information in the ticket, I can see a 500 internal server error. I tried all the possible solutions from various blog:<\/p>\n<p>1) Increased the PHP limit<br \/>\n2) Deactivated all the unwanted plugins<br \/>\n3) Changed the theme<br \/>\n4) Removed .htaccess<br \/>\n5) changed the PHP version from 5.6 to 7 and vice versa.<\/p>\n<p>I will share my test site credentials  privately below along with the link to help you recreate.<\/p>\n<p>Thanks<\/p>\n","protected":false},"template":"","class_list":["post-1575823","topic","type-topic","status-closed","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Editing the ticket information in the event page gives me 500 error -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/editing-the-ticket-information-in-the-event-page-gives-me-500-error\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Editing the ticket information in the event page gives me 500 error -\" \/>\n<meta property=\"og:description\" content=\"Hi, I have been having this issue from quite sometime now. In the event page, on changing any information in the ticket, I can see a 500 internal server error. I tried all the possible solutions from various blog: 1) Increased the PHP limit 2) Deactivated all the unwanted plugins 3) Changed the theme 4) [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/editing-the-ticket-information-in-the-event-page-gives-me-500-error\/\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/editing-the-ticket-information-in-the-event-page-gives-me-500-error\/\",\"url\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/editing-the-ticket-information-in-the-event-page-gives-me-500-error\/\",\"name\":\"Editing the ticket information in the event page gives me 500 error -\",\"isPartOf\":{\"@id\":\"https:\/\/theeventscalendar.com\/support\/#website\"},\"datePublished\":\"2018-07-16T04:14:27+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/editing-the-ticket-information-in-the-event-page-gives-me-500-error\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/editing-the-ticket-information-in-the-event-page-gives-me-500-error\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/editing-the-ticket-information-in-the-event-page-gives-me-500-error\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/theeventscalendar.com\/support\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Topics\",\"item\":\"https:\/\/theeventscalendar.com\/support\/topics\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Ticket Products\",\"item\":\"https:\/\/theeventscalendar.com\/support\/forums\/forum\/event-tickets\/\"},{\"@type\":\"ListItem\",\"position\":4,\"name\":\"Event Tickets Plus\",\"item\":\"https:\/\/theeventscalendar.com\/support\/forums\/forum\/event-tickets\/event-tickets-plus\/\"},{\"@type\":\"ListItem\",\"position\":5,\"name\":\"Editing the ticket information in the event page gives me 500 error\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/theeventscalendar.com\/support\/#website\",\"url\":\"https:\/\/theeventscalendar.com\/support\/\",\"name\":\"\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/theeventscalendar.com\/support\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Editing the ticket information in the event page gives me 500 error -","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/editing-the-ticket-information-in-the-event-page-gives-me-500-error\/","og_locale":"en_US","og_type":"article","og_title":"Editing the ticket information in the event page gives me 500 error -","og_description":"Hi, I have been having this issue from quite sometime now. In the event page, on changing any information in the ticket, I can see a 500 internal server error. I tried all the possible solutions from various blog: 1) Increased the PHP limit 2) Deactivated all the unwanted plugins 3) Changed the theme 4) [&hellip;]","og_url":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/editing-the-ticket-information-in-the-event-page-gives-me-500-error\/","twitter_card":"summary_large_image","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/editing-the-ticket-information-in-the-event-page-gives-me-500-error\/","url":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/editing-the-ticket-information-in-the-event-page-gives-me-500-error\/","name":"Editing the ticket information in the event page gives me 500 error -","isPartOf":{"@id":"https:\/\/theeventscalendar.com\/support\/#website"},"datePublished":"2018-07-16T04:14:27+00:00","breadcrumb":{"@id":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/editing-the-ticket-information-in-the-event-page-gives-me-500-error\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/theeventscalendar.com\/support\/forums\/topic\/editing-the-ticket-information-in-the-event-page-gives-me-500-error\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/editing-the-ticket-information-in-the-event-page-gives-me-500-error\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/theeventscalendar.com\/support\/"},{"@type":"ListItem","position":2,"name":"Topics","item":"https:\/\/theeventscalendar.com\/support\/topics\/"},{"@type":"ListItem","position":3,"name":"Ticket Products","item":"https:\/\/theeventscalendar.com\/support\/forums\/forum\/event-tickets\/"},{"@type":"ListItem","position":4,"name":"Event Tickets Plus","item":"https:\/\/theeventscalendar.com\/support\/forums\/forum\/event-tickets\/event-tickets-plus\/"},{"@type":"ListItem","position":5,"name":"Editing the ticket information in the event page gives me 500 error"}]},{"@type":"WebSite","@id":"https:\/\/theeventscalendar.com\/support\/#website","url":"https:\/\/theeventscalendar.com\/support\/","name":"","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/theeventscalendar.com\/support\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/topic\/1575823","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/topic"}],"about":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":0,"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/topic\/1575823\/revisions"}],"wp:attachment":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/media?parent=1575823"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}