{"id":1571195,"date":"2018-07-09T18:37:35","date_gmt":"2018-07-10T01:37:35","guid":{"rendered":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/lost-login-details\/"},"modified":"2018-07-09T18:37:35","modified_gmt":"2018-07-10T01:37:35","slug":"lost-login-details","status":"closed","type":"topic","link":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/lost-login-details\/","title":{"rendered":"Lost Login Details"},"content":{"rendered":"<p>I am helping a friend fix their website. They previously purchased your Events Calendar PRO plugin and now need to update it. However they do not remember the login details for their account here and we have tried resetting the password with both emails they would have used, but the system does not recognize any of them as being valid.<\/p>\n<p>How can we proceed in recovering her license information so that we can upgrade the plugin?<\/p>\n<p>Thanks<\/p>\n","protected":false},"template":"","class_list":["post-1571195","topic","type-topic","status-closed","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Lost Login Details -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/lost-login-details\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Lost Login Details -\" \/>\n<meta property=\"og:description\" content=\"I am helping a friend fix their website. 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