{"id":1566336,"date":"2018-07-02T15:18:33","date_gmt":"2018-07-02T22:18:33","guid":{"rendered":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/event-ticket-refund-policy-included-with-ticket-confirmation-email\/"},"modified":"2018-07-02T15:18:33","modified_gmt":"2018-07-02T22:18:33","slug":"event-ticket-refund-policy-included-with-ticket-confirmation-email","status":"closed","type":"topic","link":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/event-ticket-refund-policy-included-with-ticket-confirmation-email\/","title":{"rendered":"Event Ticket Refund Policy included with ticket confirmation email?"},"content":{"rendered":"<p>Is there a way to include our event ticket refund policy in the email that customers get when they purchase tickets?<\/p>\n<p>We have events that customers miss attending for various reasons and then try to request a refund up to 3 months after the fact.  I&#8217;d like to include our boilerplate refund policy as part of the ticket confirmation email to clean this up a little bit&gt;<\/p>\n<p>Thanks!<\/p>\n<p>The Head Gnome<\/p>\n","protected":false},"template":"","class_list":["post-1566336","topic","type-topic","status-closed","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Event Ticket Refund Policy included with ticket confirmation email? -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/event-ticket-refund-policy-included-with-ticket-confirmation-email\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Event Ticket Refund Policy included with ticket confirmation email? -\" \/>\n<meta property=\"og:description\" content=\"Is there a way to include our event ticket refund policy in the email that customers get when they purchase tickets? We have events that customers miss attending for various reasons and then try to request a refund up to 3 months after the fact. I&#8217;d like to include our boilerplate refund policy as part [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/event-ticket-refund-policy-included-with-ticket-confirmation-email\/\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/event-ticket-refund-policy-included-with-ticket-confirmation-email\/\",\"url\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/event-ticket-refund-policy-included-with-ticket-confirmation-email\/\",\"name\":\"Event Ticket Refund Policy included with ticket confirmation email? -\",\"isPartOf\":{\"@id\":\"https:\/\/theeventscalendar.com\/support\/#website\"},\"datePublished\":\"2018-07-02T22:18:33+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/event-ticket-refund-policy-included-with-ticket-confirmation-email\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/event-ticket-refund-policy-included-with-ticket-confirmation-email\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/event-ticket-refund-policy-included-with-ticket-confirmation-email\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/theeventscalendar.com\/support\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Topics\",\"item\":\"https:\/\/theeventscalendar.com\/support\/topics\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Ticket Products\",\"item\":\"https:\/\/theeventscalendar.com\/support\/forums\/forum\/event-tickets\/\"},{\"@type\":\"ListItem\",\"position\":4,\"name\":\"Event Tickets Plus\",\"item\":\"https:\/\/theeventscalendar.com\/support\/forums\/forum\/event-tickets\/event-tickets-plus\/\"},{\"@type\":\"ListItem\",\"position\":5,\"name\":\"Event Ticket Refund Policy included with ticket confirmation email?\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/theeventscalendar.com\/support\/#website\",\"url\":\"https:\/\/theeventscalendar.com\/support\/\",\"name\":\"\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/theeventscalendar.com\/support\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Event Ticket Refund Policy included with ticket confirmation email? -","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/event-ticket-refund-policy-included-with-ticket-confirmation-email\/","og_locale":"en_US","og_type":"article","og_title":"Event Ticket Refund Policy included with ticket confirmation email? -","og_description":"Is there a way to include our event ticket refund policy in the email that customers get when they purchase tickets? We have events that customers miss attending for various reasons and then try to request a refund up to 3 months after the fact. I&#8217;d like to include our boilerplate refund policy as part [&hellip;]","og_url":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/event-ticket-refund-policy-included-with-ticket-confirmation-email\/","twitter_card":"summary_large_image","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/event-ticket-refund-policy-included-with-ticket-confirmation-email\/","url":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/event-ticket-refund-policy-included-with-ticket-confirmation-email\/","name":"Event Ticket Refund Policy included with ticket confirmation email? -","isPartOf":{"@id":"https:\/\/theeventscalendar.com\/support\/#website"},"datePublished":"2018-07-02T22:18:33+00:00","breadcrumb":{"@id":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/event-ticket-refund-policy-included-with-ticket-confirmation-email\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/theeventscalendar.com\/support\/forums\/topic\/event-ticket-refund-policy-included-with-ticket-confirmation-email\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/event-ticket-refund-policy-included-with-ticket-confirmation-email\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/theeventscalendar.com\/support\/"},{"@type":"ListItem","position":2,"name":"Topics","item":"https:\/\/theeventscalendar.com\/support\/topics\/"},{"@type":"ListItem","position":3,"name":"Ticket Products","item":"https:\/\/theeventscalendar.com\/support\/forums\/forum\/event-tickets\/"},{"@type":"ListItem","position":4,"name":"Event Tickets Plus","item":"https:\/\/theeventscalendar.com\/support\/forums\/forum\/event-tickets\/event-tickets-plus\/"},{"@type":"ListItem","position":5,"name":"Event Ticket Refund Policy included with ticket confirmation email?"}]},{"@type":"WebSite","@id":"https:\/\/theeventscalendar.com\/support\/#website","url":"https:\/\/theeventscalendar.com\/support\/","name":"","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/theeventscalendar.com\/support\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/topic\/1566336","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/topic"}],"about":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":0,"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/topic\/1566336\/revisions"}],"wp:attachment":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/media?parent=1566336"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}