{"id":1555534,"date":"2018-06-18T10:01:31","date_gmt":"2018-06-18T17:01:31","guid":{"rendered":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/subscription-payments-counted-against-total-tickets-available\/"},"modified":"2018-06-18T10:01:31","modified_gmt":"2018-06-18T17:01:31","slug":"subscription-payments-counted-against-total-tickets-available","status":"closed","type":"topic","link":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/subscription-payments-counted-against-total-tickets-available\/","title":{"rendered":"Subscription payments counted against total tickets available"},"content":{"rendered":"

We’re using WooCommerce Subscriptions<\/a> with Event Tickets Plus to create payment plans for some events. Our process is:<\/p>\n

    \n
  1. Create an event and add tickets to it<\/li>\n
  2. Price the tickets according to the monthly subscription charge<\/li>\n
  3. Once the event is published, edit the Products associated with the tickets to change them from simple products to subscription products and set up the subscription terms<\/li>\n<\/ol>\n

    However, it appears that every time a subscription payment is charged, a ticket is deducted from the total tickets available. For example, we have one event with 5 attendees. One attendee has been charged for two subscription payments and another attendee has been charged one subscription payment. The attendee list shows 5 attendees, but WooCommerce has technically charged this particular product 8 times. We’ve had to set the event’s shared ticket capacity to 8, because when it’s set to 5, it shows -3 tickets available.<\/p>\n

    Do you have any recommendations for resolving this?<\/p>\n

    Thank you!<\/p>\n","protected":false},"template":"","class_list":["post-1555534","topic","type-topic","status-closed","hentry"],"yoast_head":"\nSubscription payments counted against total tickets available -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/subscription-payments-counted-against-total-tickets-available\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Subscription payments counted against total tickets available -\" \/>\n<meta property=\"og:description\" content=\"We’re using WooCommerce Subscriptions with Event Tickets Plus to create payment plans for some events. 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