{"id":1549023,"date":"2018-06-07T19:49:41","date_gmt":"2018-06-08T02:49:41","guid":{"rendered":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/not-sending-out-tickets-and-deleting-attendees\/"},"modified":"2018-06-07T19:49:41","modified_gmt":"2018-06-08T02:49:41","slug":"not-sending-out-tickets-and-deleting-attendees","status":"closed","type":"topic","link":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/not-sending-out-tickets-and-deleting-attendees\/","title":{"rendered":"Not sending out tickets and deleting attendees"},"content":{"rendered":"<p>Hi,<\/p>\n<p>If we choose not to email out tickets to an event and switch them off in the settings tab, is it possible to amend the confirmation email that goes out on payment being received to remove the line about &#8216;Your tickets will be emailed separately&#8221;. And also &#8211; is it possible to customise this confirmation email for each event (eg. sometimes we have physical tickets provided by the venue that we need to mail &#8211; so we&#8217;d like to tell them specific details about that but only if they&#8217;ve bought tickets to that event.)<\/p>\n<p>Secondly &#8211; if we delete people (perhaps test entries but also anyone who now can&#8217;t come) &#8211; how can we delete them so they no longer show in the totals? In some places they go but in others they are still included &#8211; both within event tickets and woo commerce. <\/p>\n<p>Thanks, Sarah <\/p>\n","protected":false},"template":"","class_list":["post-1549023","topic","type-topic","status-closed","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Not sending out tickets and deleting attendees -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/not-sending-out-tickets-and-deleting-attendees\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Not sending out tickets and deleting attendees -\" \/>\n<meta property=\"og:description\" content=\"Hi, If we choose not to email out tickets to an event and switch them off in the settings tab, is it possible to amend the confirmation email that goes out on payment being received to remove the line about &#8216;Your tickets will be emailed separately&#8221;. And also &#8211; is it possible to customise this [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/not-sending-out-tickets-and-deleting-attendees\/\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/not-sending-out-tickets-and-deleting-attendees\/\",\"url\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/not-sending-out-tickets-and-deleting-attendees\/\",\"name\":\"Not sending out tickets and deleting attendees -\",\"isPartOf\":{\"@id\":\"https:\/\/theeventscalendar.com\/support\/#website\"},\"datePublished\":\"2018-06-08T02:49:41+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/not-sending-out-tickets-and-deleting-attendees\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/not-sending-out-tickets-and-deleting-attendees\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/not-sending-out-tickets-and-deleting-attendees\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/theeventscalendar.com\/support\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Topics\",\"item\":\"https:\/\/theeventscalendar.com\/support\/topics\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Ticket Products\",\"item\":\"https:\/\/theeventscalendar.com\/support\/forums\/forum\/event-tickets\/\"},{\"@type\":\"ListItem\",\"position\":4,\"name\":\"Event Tickets Plus\",\"item\":\"https:\/\/theeventscalendar.com\/support\/forums\/forum\/event-tickets\/event-tickets-plus\/\"},{\"@type\":\"ListItem\",\"position\":5,\"name\":\"Not sending out tickets and deleting attendees\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/theeventscalendar.com\/support\/#website\",\"url\":\"https:\/\/theeventscalendar.com\/support\/\",\"name\":\"\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/theeventscalendar.com\/support\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Not sending out tickets and deleting attendees -","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/not-sending-out-tickets-and-deleting-attendees\/","og_locale":"en_US","og_type":"article","og_title":"Not sending out tickets and deleting attendees -","og_description":"Hi, If we choose not to email out tickets to an event and switch them off in the settings tab, is it possible to amend the confirmation email that goes out on payment being received to remove the line about &#8216;Your tickets will be emailed separately&#8221;. And also &#8211; is it possible to customise this [&hellip;]","og_url":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/not-sending-out-tickets-and-deleting-attendees\/","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/not-sending-out-tickets-and-deleting-attendees\/","url":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/not-sending-out-tickets-and-deleting-attendees\/","name":"Not sending out tickets and deleting attendees -","isPartOf":{"@id":"https:\/\/theeventscalendar.com\/support\/#website"},"datePublished":"2018-06-08T02:49:41+00:00","breadcrumb":{"@id":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/not-sending-out-tickets-and-deleting-attendees\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/theeventscalendar.com\/support\/forums\/topic\/not-sending-out-tickets-and-deleting-attendees\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/not-sending-out-tickets-and-deleting-attendees\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/theeventscalendar.com\/support\/"},{"@type":"ListItem","position":2,"name":"Topics","item":"https:\/\/theeventscalendar.com\/support\/topics\/"},{"@type":"ListItem","position":3,"name":"Ticket Products","item":"https:\/\/theeventscalendar.com\/support\/forums\/forum\/event-tickets\/"},{"@type":"ListItem","position":4,"name":"Event Tickets Plus","item":"https:\/\/theeventscalendar.com\/support\/forums\/forum\/event-tickets\/event-tickets-plus\/"},{"@type":"ListItem","position":5,"name":"Not sending out tickets and deleting attendees"}]},{"@type":"WebSite","@id":"https:\/\/theeventscalendar.com\/support\/#website","url":"https:\/\/theeventscalendar.com\/support\/","name":"","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/theeventscalendar.com\/support\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/topic\/1549023","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/topic"}],"about":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":0,"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/topic\/1549023\/revisions"}],"wp:attachment":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/media?parent=1549023"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}