{"id":1543216,"date":"2018-05-31T11:25:31","date_gmt":"2018-05-31T18:25:31","guid":{"rendered":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/reopen-a-support-ticket\/"},"modified":"2018-05-31T11:25:31","modified_gmt":"2018-05-31T18:25:31","slug":"reopen-a-support-ticket","status":"closed","type":"topic","link":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/reopen-a-support-ticket\/","title":{"rendered":"Reopen a support ticket?"},"content":{"rendered":"<p>Is there a way to have a ticket reopened that was closed?  I was asked to set up a staging site in https:\/\/theeventscalendar.com\/support\/forums\/topic\/image-uploads-inconsistently-working\/ but I had other obligations until this week and now that it&#8217;s finally set up I went to provide login details and now I can&#8217;t continue the conversation because your system automatically closed it after 3 weeks of not replying.<\/p>\n","protected":false},"template":"","class_list":["post-1543216","topic","type-topic","status-closed","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Reopen a support ticket? -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/reopen-a-support-ticket\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Reopen a support ticket? -\" \/>\n<meta property=\"og:description\" content=\"Is there a way to have a ticket reopened that was closed? 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