{"id":154049,"date":"2014-05-08T12:39:27","date_gmt":"2014-05-08T19:39:27","guid":{"rendered":"http:\/\/tri.be\/support\/forums\/topic\/editing-order-adding-and-removing-tickets-updating-attendee-list\/"},"modified":"2014-06-11T12:23:16","modified_gmt":"2014-06-11T19:23:16","slug":"editing-order-adding-and-removing-tickets-updating-attendee-list","status":"closed","type":"topic","link":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/editing-order-adding-and-removing-tickets-updating-attendee-list\/","title":{"rendered":"Editing Order, adding and removing tickets, updating attendee list"},"content":{"rendered":"<p>Looking for the correct protocol to add and remove tickets from an existing order and update the respective attendee list(s).  <\/p>\n<p>Scenario 1: Customer purchases ticket for Event A and wants to change ticket to Event B.  I edit the order to increase the stock level for Event A ticket, then remove the line item.  Then I add the new ticket, Event B to the order, and decrease the stock level.<br \/>\nThe customer order is still listed in Event A attendee list, where they should be removed, and the order is not added to the Event B attendee list. Is this functionality relevant to the order status?   What is the proper procedure to edit the order&#8217;s tickets to reflect the correct changes in the corresponding events attendee list?<\/p>\n<p>Scenario 2:  When an order is cancelled or refunded, the order status us updated in the attendee list, although does not decrease the amount of tickets sold and increase the amount of tickets available.  Logically if an order is refunded or cancelled a ticket would become available for that event, thus reflected in the number sold and number available.  What other actions need to occur to update the attendee list with the accurate number of tickets sold and available? <\/p>\n","protected":false},"template":"","class_list":["post-154049","topic","type-topic","status-closed","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Editing Order, adding and removing tickets, updating attendee list -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/editing-order-adding-and-removing-tickets-updating-attendee-list\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Editing Order, adding and removing tickets, updating attendee list -\" \/>\n<meta property=\"og:description\" content=\"Looking for the correct protocol to add and remove tickets from an existing order and update the respective attendee list(s). 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