{"id":1539892,"date":"2018-05-27T21:01:03","date_gmt":"2018-05-28T04:01:03","guid":{"rendered":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/eventticket-plus-concerns\/"},"modified":"2018-05-27T21:01:03","modified_gmt":"2018-05-28T04:01:03","slug":"eventticket-plus-concerns","status":"closed","type":"topic","link":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/eventticket-plus-concerns\/","title":{"rendered":"EventTicket Plus Concerns"},"content":{"rendered":"<p>Dear Developers,<br \/>\nSince few months ago we have experienced some problems with our events app, this situation is now critical to our online store. Please see points below:<\/p>\n<p><strong>Problem #1 <\/strong>The capacity of our events is for 25 attendees. (see image 1) It says there are 21 tickets sold, but in the attendees list is showing only 19, but the correct number of tickets is 23, two of those do not appear on the sold list<br \/>\n.<br \/>\n<strong>Problem #2<\/strong> One of the attendees on the list that shows 19 does not have a \u201cName\u201d on the list, even thought this is a requirement to buy the ticket. It should not let someone to buy a ticket without a name. One person can buy more then one ticket, that\u2019s why they should register the name.<\/p>\n<p><strong>Problem #3<\/strong> (Image 2) There are two tickets that do not appear on the list, one of them has a duplicate order number (Order ID #22957) two different customers have the same ticket order for different events, this is a major concern.<\/p>\n<p>After doing the update our tickets are showing random numbers on the list, can we sort them in numeric order like before? (image 3)<br \/>\nThese problems are causing major issues on our store because we are selling more tickets than the capacity that we have. Please advice at the earliest convenience. <\/p>\n","protected":false},"template":"","class_list":["post-1539892","topic","type-topic","status-closed","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>EventTicket Plus Concerns -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/eventticket-plus-concerns\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"EventTicket Plus Concerns -\" \/>\n<meta property=\"og:description\" content=\"Dear Developers, Since few months ago we have experienced some problems with our events app, this situation is now critical to our online store. Please see points below: Problem #1 The capacity of our events is for 25 attendees. (see image 1) It says there are 21 tickets sold, but in the attendees list is [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/eventticket-plus-concerns\/\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/eventticket-plus-concerns\/\",\"url\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/eventticket-plus-concerns\/\",\"name\":\"EventTicket Plus Concerns -\",\"isPartOf\":{\"@id\":\"https:\/\/theeventscalendar.com\/support\/#website\"},\"datePublished\":\"2018-05-28T04:01:03+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/eventticket-plus-concerns\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/eventticket-plus-concerns\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/eventticket-plus-concerns\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/theeventscalendar.com\/support\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Topics\",\"item\":\"https:\/\/theeventscalendar.com\/support\/topics\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Ticket Products\",\"item\":\"https:\/\/theeventscalendar.com\/support\/forums\/forum\/event-tickets\/\"},{\"@type\":\"ListItem\",\"position\":4,\"name\":\"Event Tickets Plus\",\"item\":\"https:\/\/theeventscalendar.com\/support\/forums\/forum\/event-tickets\/event-tickets-plus\/\"},{\"@type\":\"ListItem\",\"position\":5,\"name\":\"EventTicket Plus Concerns\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/theeventscalendar.com\/support\/#website\",\"url\":\"https:\/\/theeventscalendar.com\/support\/\",\"name\":\"\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/theeventscalendar.com\/support\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"EventTicket Plus Concerns -","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/eventticket-plus-concerns\/","og_locale":"en_US","og_type":"article","og_title":"EventTicket Plus Concerns -","og_description":"Dear Developers, Since few months ago we have experienced some problems with our events app, this situation is now critical to our online store. Please see points below: Problem #1 The capacity of our events is for 25 attendees. (see image 1) It says there are 21 tickets sold, but in the attendees list is [&hellip;]","og_url":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/eventticket-plus-concerns\/","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/eventticket-plus-concerns\/","url":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/eventticket-plus-concerns\/","name":"EventTicket Plus Concerns -","isPartOf":{"@id":"https:\/\/theeventscalendar.com\/support\/#website"},"datePublished":"2018-05-28T04:01:03+00:00","breadcrumb":{"@id":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/eventticket-plus-concerns\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/theeventscalendar.com\/support\/forums\/topic\/eventticket-plus-concerns\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/eventticket-plus-concerns\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/theeventscalendar.com\/support\/"},{"@type":"ListItem","position":2,"name":"Topics","item":"https:\/\/theeventscalendar.com\/support\/topics\/"},{"@type":"ListItem","position":3,"name":"Ticket Products","item":"https:\/\/theeventscalendar.com\/support\/forums\/forum\/event-tickets\/"},{"@type":"ListItem","position":4,"name":"Event Tickets Plus","item":"https:\/\/theeventscalendar.com\/support\/forums\/forum\/event-tickets\/event-tickets-plus\/"},{"@type":"ListItem","position":5,"name":"EventTicket Plus Concerns"}]},{"@type":"WebSite","@id":"https:\/\/theeventscalendar.com\/support\/#website","url":"https:\/\/theeventscalendar.com\/support\/","name":"","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/theeventscalendar.com\/support\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/topic\/1539892","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/topic"}],"about":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":1,"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/topic\/1539892\/revisions"}],"predecessor-version":[{"id":1541226,"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/topic\/1539892\/revisions\/1541226"}],"wp:attachment":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/media?parent=1539892"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}