{"id":1536407,"date":"2018-05-22T12:19:27","date_gmt":"2018-05-22T19:19:27","guid":{"rendered":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/tickets-cannot-add-a-ticket-flashes-from-number-to-0-ticket-sales-not-proces\/"},"modified":"2018-05-22T12:19:27","modified_gmt":"2018-05-22T19:19:27","slug":"tickets-cannot-add-a-ticket-flashes-from-number-to-0-ticket-sales-not-proces","status":"closed","type":"topic","link":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/tickets-cannot-add-a-ticket-flashes-from-number-to-0-ticket-sales-not-proces\/","title":{"rendered":"Tickets: Cannot add a ticket &#8211; flashes from number to 0; Ticket Sales not proces"},"content":{"rendered":"<p>I am having two issues &#8211; Note that the payment platform and ticket counts were working until at least early this week.<\/p>\n<p>1) Presented first &#8211; Ticket sales stuck at &#8216;Payment Processing&#8217; only noted as of 5\/22\/2018. Have not found source of error &#8211; unsure how to proceed with testing. <\/p>\n<p>2) Before I can test for this, I will need to resolve the inability to actually change the number in the ticket field. I did update my plugins in an attempt to fix issue #1, which I believe led to this issue. At this time, if you refer to the attached GIF, you can see that the change in amount is being instantly removed and I am unable to add a ticket to purchase. No errors are showing in the console. I&#8217;ve done a health check with my plugins and cannot find a cause for the issue. <\/p>\n<p>Using Health Check, I&#8217;ve stripped down all active plugins to be the essentials to running Event Plus and used the the Twenty Seventeen theme, with the same results being produced.<\/p>\n<p>WordPress Version 4.9.5<\/p>\n<p>Active theme<br \/>\nName\tTheGem Child<br \/>\nVersion\t1.0<br \/>\nAuthor\tCodex Themes.<br \/>\nAuthor website\thttp:\/\/codex-themes.com\/thegem\/<br \/>\nParent theme\tTheGem<br \/>\nSupported theme features\tpost-thumbnails, automatic-feed-links, woocommerce, title-tag, menus, html5, post-formats, featured-content, widgets, editor-style<\/p>\n<p><strong>Must Use Plugins (2)<\/strong><br \/>\nHealth Check Disable Plugins\tVersion 1.3<br \/>\nSystem Plugin\tVersion 3.7.4<\/p>\n<p><strong>Active Plugins:<\/strong><br \/>\nArchived Post Status\tVersion 0.3.7 by Frankie Jarrett<br \/>\nContact Form 7\tVersion 5.0.1 by Takayuki Miyoshi<br \/>\nContact Form 7 MailChimp Extension\tVersion 0.4.50 by Renzo Johnson<br \/>\nDuplicate Post\tVersion 3.2.2 by Enrico Battocchi<br \/>\nDynamic Pricing and Discounts for WooCommerce Basic Version\tVersion 3.3.9 by xadapter<br \/>\nEasy Forms for MailChimp\tVersion 6.3.30 by YIKES, Inc.<br \/>\nEvent Tickets\tVersion 4.7.2 by Modern Tribe, Inc.<br \/>\nEvent Tickets Plus\tVersion 4.7.2 by Modern Tribe, Inc.<br \/>\nGoogle Analytics Dashboard for WP (GADWP)\tVersion 5.3.2 by Alin Marcu<br \/>\nHealth Check\tVersion 1.0.1 by The WordPress.org community<br \/>\nLayerSlider WP\tVersion 6.7.1 by Kreatura Media<br \/>\nMailChimp for WordPress\tVersion 4.2.1 by ibericode<br \/>\nMega Addons For Visual Composer\tVersion 2.2 by Nasir<br \/>\nPopup Maker\tVersion 1.7.15 by WP Popup Maker<br \/>\nSafe SVG\tVersion 1.6.1 by Daryll Doyle<br \/>\nSearch Engine Visibility\tVersion 0.5 by GoDaddy<br \/>\nSlider Revolution\tVersion 5.4.6.3.1 by ThemePunch<br \/>\nSuper Socializer\tVersion 7.11.11 by Team Heateor<br \/>\nThe Events Calendar\tVersion 4.6.16 by Modern Tribe, Inc.<br \/>\nTheGem Import\tVersion 3.0.6 by Codex Themes<br \/>\nTheGem Theme Elements\tVersion 3.2.1 by Codex Themes<br \/>\nTypeform\tVersion 0.7.5 by Typeform<br \/>\nUpdraftPlus &#8211; Backup\/Restore\tVersion 1.14.5 by UpdraftPlus.Com, DavidAnderson<br \/>\nWooCommerce\tVersion 3.3.5 by Automattic<br \/>\nWooCommerce MailChimp\tVersion 2.1.12 by Saint Systems<br \/>\nWooCommerce PayPal Express Checkout Gateway\tVersion 1.5.4 by WooCommerce<br \/>\nWooCommerce PDF Invoices &amp; Packing Slips\tVersion 2.1.9 by Ewout Fernhout<br \/>\nWordpress Page Widgets\tVersion 3.5 by CodeAndMore<br \/>\nWPBakery Page Builder\tVersion 5.4.7 by Michael M &#8211; WPBakery.com<br \/>\nYoast SEO\tVersion 7.3 by Team Yoast<\/p>\n","protected":false},"template":"","class_list":["post-1536407","topic","type-topic","status-closed","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Tickets: Cannot add a ticket - flashes from number to 0; Ticket Sales not proces -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/tickets-cannot-add-a-ticket-flashes-from-number-to-0-ticket-sales-not-proces\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Tickets: Cannot add a ticket - flashes from number to 0; Ticket Sales not proces -\" \/>\n<meta property=\"og:description\" content=\"I am having two issues &#8211; Note that the payment platform and ticket counts were working until at least early this week. 1) Presented first &#8211; Ticket sales stuck at &#8216;Payment Processing&#8217; only noted as of 5\/22\/2018. Have not found source of error &#8211; unsure how to proceed with testing. 2) Before I can test [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/tickets-cannot-add-a-ticket-flashes-from-number-to-0-ticket-sales-not-proces\/\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/tickets-cannot-add-a-ticket-flashes-from-number-to-0-ticket-sales-not-proces\/\",\"url\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/tickets-cannot-add-a-ticket-flashes-from-number-to-0-ticket-sales-not-proces\/\",\"name\":\"Tickets: Cannot add a ticket - flashes from number to 0; Ticket Sales not proces -\",\"isPartOf\":{\"@id\":\"https:\/\/theeventscalendar.com\/support\/#website\"},\"datePublished\":\"2018-05-22T19:19:27+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/tickets-cannot-add-a-ticket-flashes-from-number-to-0-ticket-sales-not-proces\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/tickets-cannot-add-a-ticket-flashes-from-number-to-0-ticket-sales-not-proces\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/tickets-cannot-add-a-ticket-flashes-from-number-to-0-ticket-sales-not-proces\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/theeventscalendar.com\/support\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Topics\",\"item\":\"https:\/\/theeventscalendar.com\/support\/topics\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Ticket Products\",\"item\":\"https:\/\/theeventscalendar.com\/support\/forums\/forum\/event-tickets\/\"},{\"@type\":\"ListItem\",\"position\":4,\"name\":\"Event Tickets Plus\",\"item\":\"https:\/\/theeventscalendar.com\/support\/forums\/forum\/event-tickets\/event-tickets-plus\/\"},{\"@type\":\"ListItem\",\"position\":5,\"name\":\"Tickets: Cannot add a ticket &#8211; flashes from number to 0; Ticket Sales not proces\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/theeventscalendar.com\/support\/#website\",\"url\":\"https:\/\/theeventscalendar.com\/support\/\",\"name\":\"\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/theeventscalendar.com\/support\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Tickets: Cannot add a ticket - flashes from number to 0; Ticket Sales not proces -","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/tickets-cannot-add-a-ticket-flashes-from-number-to-0-ticket-sales-not-proces\/","og_locale":"en_US","og_type":"article","og_title":"Tickets: Cannot add a ticket - flashes from number to 0; Ticket Sales not proces -","og_description":"I am having two issues &#8211; Note that the payment platform and ticket counts were working until at least early this week. 1) Presented first &#8211; Ticket sales stuck at &#8216;Payment Processing&#8217; only noted as of 5\/22\/2018. 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