Hi!
\nI wanted to let you know that we have experienced what I would consider a bug.<\/p>\n
I originally set the number of tickets available for sale to 60. Several weeks later I changed that number to 100. When 60 tickets were sold, an error message was displayed to visitors saying that the event was sold out, even though the number of tickets available was clearly visible to the person buying the ticket. All of the settings on the back end seemed to be correct.<\/p>\n
To remedy the situation I created a new ticket for 40 and that worked, but I lost sales because people through the event was sold out for a number of days before a customer alerted me to the problem.<\/p>\n
I assumed that changing the number of tickets would not be a problem. I didn’t get a warning message with instructions to tell me to do something else like create a new ticket for 40 instead. Please let me know if it was operator error or if this is something you will work on.<\/p>\n
Here’s the URL to the event. If you want to take a look at the back end, I will give you access after the event takes place later this weeks. https:\/\/www.liveboldlycoaching.com\/event\/walk-through-this-launch-event\/<\/p>\n
Thank you! <\/p>\n","protected":false},"template":"","class_list":["post-1531010","topic","type-topic","status-closed","hentry"],"yoast_head":"\n