{"id":1521125,"date":"2018-05-02T09:12:21","date_gmt":"2018-05-02T16:12:21","guid":{"rendered":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/subscriptions-failing-because-of-event-tickets-plus\/"},"modified":"2018-05-02T09:12:21","modified_gmt":"2018-05-02T16:12:21","slug":"subscriptions-failing-because-of-event-tickets-plus","status":"closed","type":"topic","link":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/subscriptions-failing-because-of-event-tickets-plus\/","title":{"rendered":"Subscriptions Failing because of Event Tickets Plus"},"content":{"rendered":"<p>Hello there,<\/p>\n<p>I wish that this problem is fixed but yet I have to write it here too because oh man we lost a lot because of your bug and I need to be assured that everything is fixed.<\/p>\n<p>First time I check on subscriptions that were put on hold and there were about 80 of them, while checking them I realized that all the subscriptions on hold didn&#8217;t have anything wrong with them, turns out that about 80 subscriptions were put on hold 1-2 months ago and their renewal order wasn&#8217;t created at all because Event Tickets Plus triggered an error which fucked up everything.<\/p>\n<p>I went to check the Failed Scheduled Actions and every single one of them has an error saying:<br \/>\n<code>unexpected shutdown: PHP Fatal error Call to a member function get() on null in wp-content\/plugins\/event-tickets-plus\/src\/Tribe\/Meta\/Storage.php on line 214<\/code><\/p>\n<p>Yes I went through 80 subscriptions and manually reactivated them one by one because I had to make sure that it was put on hold because of this plugin but still 2 months lost from almost 80 subscriptions it&#8217;s just too much.<\/p>\n<p>Yes the problem was confirmed from WooCommece Support as well.<br \/>\nMy plugins are updated and I update them every 2 weeks but this was a problem since January or February.<\/p>\n<p>At least confirm to me that this problem is fixed and it will not happen anymore.<\/p>\n<p>Last thing I have to say is that I regret buying this product in the first place and unfortunately now we cannot get out of it.<\/p>\n<p>Regards<\/p>\n","protected":false},"template":"","class_list":["post-1521125","topic","type-topic","status-closed","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Subscriptions Failing because of Event Tickets Plus -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/subscriptions-failing-because-of-event-tickets-plus\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Subscriptions Failing because of Event Tickets Plus -\" \/>\n<meta property=\"og:description\" content=\"Hello there, I wish that this problem is fixed but yet I have to write it here too because oh man we lost a lot because of your bug and I need to be assured that everything is fixed. First time I check on subscriptions that were put on hold and there were about 80 [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/subscriptions-failing-because-of-event-tickets-plus\/\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/subscriptions-failing-because-of-event-tickets-plus\/\",\"url\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/subscriptions-failing-because-of-event-tickets-plus\/\",\"name\":\"Subscriptions Failing because of Event Tickets Plus -\",\"isPartOf\":{\"@id\":\"https:\/\/theeventscalendar.com\/support\/#website\"},\"datePublished\":\"2018-05-02T16:12:21+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/subscriptions-failing-because-of-event-tickets-plus\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/subscriptions-failing-because-of-event-tickets-plus\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/subscriptions-failing-because-of-event-tickets-plus\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/theeventscalendar.com\/support\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Topics\",\"item\":\"https:\/\/theeventscalendar.com\/support\/topics\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Ticket Products\",\"item\":\"https:\/\/theeventscalendar.com\/support\/forums\/forum\/event-tickets\/\"},{\"@type\":\"ListItem\",\"position\":4,\"name\":\"Event Tickets Plus\",\"item\":\"https:\/\/theeventscalendar.com\/support\/forums\/forum\/event-tickets\/event-tickets-plus\/\"},{\"@type\":\"ListItem\",\"position\":5,\"name\":\"Subscriptions Failing because of Event Tickets Plus\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/theeventscalendar.com\/support\/#website\",\"url\":\"https:\/\/theeventscalendar.com\/support\/\",\"name\":\"\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/theeventscalendar.com\/support\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Subscriptions Failing because of Event Tickets Plus -","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/subscriptions-failing-because-of-event-tickets-plus\/","og_locale":"en_US","og_type":"article","og_title":"Subscriptions Failing because of Event Tickets Plus -","og_description":"Hello there, I wish that this problem is fixed but yet I have to write it here too because oh man we lost a lot because of your bug and I need to be assured that everything is fixed. First time I check on subscriptions that were put on hold and there were about 80 [&hellip;]","og_url":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/subscriptions-failing-because-of-event-tickets-plus\/","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/subscriptions-failing-because-of-event-tickets-plus\/","url":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/subscriptions-failing-because-of-event-tickets-plus\/","name":"Subscriptions Failing because of Event Tickets Plus -","isPartOf":{"@id":"https:\/\/theeventscalendar.com\/support\/#website"},"datePublished":"2018-05-02T16:12:21+00:00","breadcrumb":{"@id":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/subscriptions-failing-because-of-event-tickets-plus\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/theeventscalendar.com\/support\/forums\/topic\/subscriptions-failing-because-of-event-tickets-plus\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/subscriptions-failing-because-of-event-tickets-plus\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/theeventscalendar.com\/support\/"},{"@type":"ListItem","position":2,"name":"Topics","item":"https:\/\/theeventscalendar.com\/support\/topics\/"},{"@type":"ListItem","position":3,"name":"Ticket Products","item":"https:\/\/theeventscalendar.com\/support\/forums\/forum\/event-tickets\/"},{"@type":"ListItem","position":4,"name":"Event Tickets Plus","item":"https:\/\/theeventscalendar.com\/support\/forums\/forum\/event-tickets\/event-tickets-plus\/"},{"@type":"ListItem","position":5,"name":"Subscriptions Failing because of Event Tickets Plus"}]},{"@type":"WebSite","@id":"https:\/\/theeventscalendar.com\/support\/#website","url":"https:\/\/theeventscalendar.com\/support\/","name":"","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/theeventscalendar.com\/support\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/topic\/1521125","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/topic"}],"about":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":0,"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/topic\/1521125\/revisions"}],"wp:attachment":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/media?parent=1521125"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}