{"id":1515375,"date":"2018-04-24T15:43:26","date_gmt":"2018-04-24T22:43:26","guid":{"rendered":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/attendee-details-not-saving-on-production-servers\/"},"modified":"2018-04-24T15:43:26","modified_gmt":"2018-04-24T22:43:26","slug":"attendee-details-not-saving-on-production-servers","status":"closed","type":"topic","link":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/attendee-details-not-saving-on-production-servers\/","title":{"rendered":"Attendee Details not saving on production servers"},"content":{"rendered":"

Hi there,<\/p>\n

This issue is a repeat of what’s in here: https:\/\/theeventscalendar.com\/support\/forums\/topic\/attendees-details-not-saving\/. There was no solution to that as far as I can tell.<\/p>\n

The issue is only happening on my production servers with WPEngine, which leads me to believe it’s a caching issue. <\/p>\n

What I would need to know is what we can’t cache, as the attendee details appear to persist throughout throughout the workflow of buying a ticket. <\/p>\n

To repeat the issue, before the customer adds the ticket to the cart, the tickets fieldsets must be filled out. At some point along the way, the information the customer provides is being dropped so it never reaches the database. I have confirmed this through doing an SQL query for ‘_tribe_tickets_meta’. Since the issue has been seen before, I’m hoping someone has come up with a solution that doesn’t involve turning off too much caching.<\/p>\n

Thanks,
\nCraig <\/p>\n","protected":false},"template":"","class_list":["post-1515375","topic","type-topic","status-closed","hentry"],"yoast_head":"\nAttendee Details not saving on production servers -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/attendee-details-not-saving-on-production-servers\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Attendee Details not saving on production servers -\" \/>\n<meta property=\"og:description\" content=\"Hi there, This issue is a repeat of what’s in here: https:\/\/theeventscalendar.com\/support\/forums\/topic\/attendees-details-not-saving\/. There was no solution to that as far as I can tell. 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There was no solution to that as far as I can tell. The issue is only happening on my production servers with WPEngine, which leads me to believe it’s a caching issue. What I would need to know is what we can’t cache, […]","og_url":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/attendee-details-not-saving-on-production-servers\/","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/attendee-details-not-saving-on-production-servers\/","url":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/attendee-details-not-saving-on-production-servers\/","name":"Attendee Details not saving on production servers -","isPartOf":{"@id":"https:\/\/theeventscalendar.com\/support\/#website"},"datePublished":"2018-04-24T22:43:26+00:00","breadcrumb":{"@id":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/attendee-details-not-saving-on-production-servers\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/theeventscalendar.com\/support\/forums\/topic\/attendee-details-not-saving-on-production-servers\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/attendee-details-not-saving-on-production-servers\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/theeventscalendar.com\/support\/"},{"@type":"ListItem","position":2,"name":"Topics","item":"https:\/\/theeventscalendar.com\/support\/topics\/"},{"@type":"ListItem","position":3,"name":"Ticket Products","item":"https:\/\/theeventscalendar.com\/support\/forums\/forum\/event-tickets\/"},{"@type":"ListItem","position":4,"name":"Event Tickets Plus","item":"https:\/\/theeventscalendar.com\/support\/forums\/forum\/event-tickets\/event-tickets-plus\/"},{"@type":"ListItem","position":5,"name":"Attendee Details not saving on production servers"}]},{"@type":"WebSite","@id":"https:\/\/theeventscalendar.com\/support\/#website","url":"https:\/\/theeventscalendar.com\/support\/","name":"","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/theeventscalendar.com\/support\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/topic\/1515375","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/topic"}],"about":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":0,"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/topic\/1515375\/revisions"}],"wp:attachment":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/media?parent=1515375"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}