{"id":1514320,"date":"2018-04-23T20:53:33","date_gmt":"2018-04-24T03:53:33","guid":{"rendered":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/import-failed-for-an-unknown-reason\/"},"modified":"2018-04-23T20:53:33","modified_gmt":"2018-04-24T03:53:33","slug":"import-failed-for-an-unknown-reason","status":"closed","type":"topic","link":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/import-failed-for-an-unknown-reason\/","title":{"rendered":"Import failed for an unknown reason"},"content":{"rendered":"

Hi Barry!<\/p>\n

We are using the new 1000 import license on some sites, but it seems that there might be a problem with the license? Everytime we update on a site with license it says that the import failed for an unknown reason and to contact support. I have the log below. <\/p>\n

“2018-04-24 02:35:15″,”Record 6618 is failed: deleting its queue information”,debug,Queue_Cleaner
\n“2018-04-24 02:33:16″,”No Records over retention limit, skipped pruning expired”,debug,”EA Cron”
\n“2018-04-24 02:33:16″,”No Records Pending, skipped Fetching from service”,debug,”EA Cron”
\n“2018-04-24 02:33:16″,”Filtering records happening after 2018-04-23 22:00:00″,debug,”EA Records”
\n“2018-04-24 02:33:16″,”Could not create Queue on Service”,debug,”EA Cron”
\n“2018-04-24 02:33:16″,”Queueing import on EA Service for 6618″,debug,”EA Cron”
\n“2018-04-24 02:33:16″,”Record (6618) was created as a child”,debug,”EA Cron”
\n“2018-04-24 02:33:16″,”Creating child record 6618″,debug,”EA Cron”
\n“2018-04-24 02:33:15″,”Filtering records happening after 2018-04-23 22:00:00″,debug,”EA Records”
\n“2018-04-24 02:20:13″,”Record 6617 is failed: deleting its queue information”,debug,Queue_Cleaner
\n“2018-04-24 02:17:16″,”No Records over retention limit, skipped pruning expired”,debug,”EA Cron”
\n“2018-04-24 02:17:16″,”No Records Pending, skipped Fetching from service”,debug,”EA Cron”
\n“2018-04-24 02:17:16″,”Filtering records happening after 2018-04-23 22:00:00″,debug,”EA Records”
\n“2018-04-24 02:17:16″,”Could not create Queue on Service”,debug,”EA Cron”
\n“2018-04-24 02:17:16″,”Queueing import on EA Service for 6617″,debug,”EA Cron”
\n“2018-04-24 02:17:16″,”Record (6617) was created as a child”,debug,”EA Cron”
\n“2018-04-24 02:17:16″,”Creating child record 6617″,debug,”EA Cron”
\n“2018-04-24 02:17:15″,”Filtering records happening after 2018-04-23 22:00:00″,debug,”EA Records”
\n“2018-04-24 01:47:16″,”No Records over retention limit, skipped pruning expired”,debug,”EA Cron”
\n“2018-04-24 01:47:16″,”No Records Pending, skipped Fetching from service”,debug,”EA Cron”
\n“2018-04-24 01:47:16″,”Filtering records happening after 2018-04-23 21:00:00″,debug,”EA Records”
\n“2018-04-24 01:47:16″,”Could not create Queue on Service”,debug,”EA Cron”
\n“2018-04-24 01:47:16″,”Queueing import on EA Service for 6615″,debug,”EA Cron”
\n“2018-04-24 01:47:16″,”Record (6615) was created as a child”,debug,”EA Cron”
\n“2018-04-24 01:47:16″,”Creating child record 6615″,debug,”EA Cron”
\n“2018-04-24 01:47:15″,”Filtering records happening after 2018-04-23 21:00:00″,debug,”EA Records”
\n“2018-04-24 01:33:17″,”No Records over retention limit, skipped pruning expired”,debug,”EA Cron”
\n“2018-04-24 01:33:17″,”No Records Pending, skipped Fetching from service”,debug,”EA Cron”
\n“2018-04-24 01:33:17″,”Filtering records happening after 2018-04-23 21:00:00″,debug,”EA Records”
\n“2018-04-24 01:33:17″,”Could not create Queue on Service”,debug,”EA Cron”
\n“2018-04-24 01:33:17″,”Queueing import on EA Service for 6614″,debug,”EA Cron”
\n“2018-04-24 01:33:16″,”Record (6614) was created as a child”,debug,”EA Cron”
\n“2018-04-24 01:33:16″,”Creating child record 6614″,debug,”EA Cron”
\n“2018-04-24 01:33:15″,”Filtering records happening after 2018-04-23 21:00:00″,debug,”EA Records”
\n“2018-04-24 01:20:14″,”Record 6613 is failed: deleting its queue information”,debug,Queue_Cleaner
\n“2018-04-24 00:19:52″,”Record 6609 is failed: deleting its queue information”,debug,Queue_Cleaner<\/p>\n

Please assist.<\/p>\n

Thanks<\/p>\n","protected":false},"template":"","class_list":["post-1514320","topic","type-topic","status-closed","hentry"],"yoast_head":"\nImport failed for an unknown reason -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/import-failed-for-an-unknown-reason\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Import failed for an unknown reason -\" \/>\n<meta property=\"og:description\" content=\"Hi Barry! We are using the new 1000 import license on some sites, but it seems that there might be a problem with the license? Everytime we update on a site with license it says that the import failed for an unknown reason and to contact support. I have the log below. “2018-04-24 02:35:15″,”Record 6618 […]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/import-failed-for-an-unknown-reason\/\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/import-failed-for-an-unknown-reason\/\",\"url\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/import-failed-for-an-unknown-reason\/\",\"name\":\"Import failed for an unknown reason -\",\"isPartOf\":{\"@id\":\"https:\/\/theeventscalendar.com\/support\/#website\"},\"datePublished\":\"2018-04-24T03:53:33+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/import-failed-for-an-unknown-reason\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/import-failed-for-an-unknown-reason\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/import-failed-for-an-unknown-reason\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/theeventscalendar.com\/support\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Topics\",\"item\":\"https:\/\/theeventscalendar.com\/support\/topics\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Calendar Products\",\"item\":\"https:\/\/theeventscalendar.com\/support\/forums\/forum\/events\/\"},{\"@type\":\"ListItem\",\"position\":4,\"name\":\"Event Aggregator\",\"item\":\"https:\/\/theeventscalendar.com\/support\/forums\/forum\/events\/event-aggregator\/\"},{\"@type\":\"ListItem\",\"position\":5,\"name\":\"Import failed for an unknown reason\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/theeventscalendar.com\/support\/#website\",\"url\":\"https:\/\/theeventscalendar.com\/support\/\",\"name\":\"\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/theeventscalendar.com\/support\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Import failed for an unknown reason -","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/import-failed-for-an-unknown-reason\/","og_locale":"en_US","og_type":"article","og_title":"Import failed for an unknown reason -","og_description":"Hi Barry! We are using the new 1000 import license on some sites, but it seems that there might be a problem with the license? Everytime we update on a site with license it says that the import failed for an unknown reason and to contact support. I have the log below. “2018-04-24 02:35:15″,”Record 6618 […]","og_url":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/import-failed-for-an-unknown-reason\/","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/import-failed-for-an-unknown-reason\/","url":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/import-failed-for-an-unknown-reason\/","name":"Import failed for an unknown reason -","isPartOf":{"@id":"https:\/\/theeventscalendar.com\/support\/#website"},"datePublished":"2018-04-24T03:53:33+00:00","breadcrumb":{"@id":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/import-failed-for-an-unknown-reason\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/theeventscalendar.com\/support\/forums\/topic\/import-failed-for-an-unknown-reason\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/import-failed-for-an-unknown-reason\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/theeventscalendar.com\/support\/"},{"@type":"ListItem","position":2,"name":"Topics","item":"https:\/\/theeventscalendar.com\/support\/topics\/"},{"@type":"ListItem","position":3,"name":"Calendar Products","item":"https:\/\/theeventscalendar.com\/support\/forums\/forum\/events\/"},{"@type":"ListItem","position":4,"name":"Event Aggregator","item":"https:\/\/theeventscalendar.com\/support\/forums\/forum\/events\/event-aggregator\/"},{"@type":"ListItem","position":5,"name":"Import failed for an unknown reason"}]},{"@type":"WebSite","@id":"https:\/\/theeventscalendar.com\/support\/#website","url":"https:\/\/theeventscalendar.com\/support\/","name":"","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/theeventscalendar.com\/support\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/topic\/1514320","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/topic"}],"about":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":0,"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/topic\/1514320\/revisions"}],"wp:attachment":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/media?parent=1514320"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}