{"id":1506075,"date":"2018-04-12T14:36:23","date_gmt":"2018-04-12T21:36:23","guid":{"rendered":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/discrepancy-between-order-status-and-attendee-order-status\/"},"modified":"2018-04-12T14:36:23","modified_gmt":"2018-04-12T21:36:23","slug":"discrepancy-between-order-status-and-attendee-order-status","status":"closed","type":"topic","link":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/discrepancy-between-order-status-and-attendee-order-status\/","title":{"rendered":"Discrepancy between order status and attendee order status"},"content":{"rendered":"

Prepping for a demo\/run-through with our client. Purchased two tickets as a single user. Moved order status from “Oh Hold” (using checks locally for testing) to “Completed”.<\/p>\n

When we open the (the event) > Attendees it still shows both tickets as “On Hold” whereas on (the event) > Orders it shows the correct status. It also shows correctly in WooCommerce > Orders.<\/p>\n

We tried moving the order from “Completed” to “Processing” to “Completed” to see if a hook would fire, and we’ve also manually run WP cron with the hope that it might fire something.<\/p>\n

Is there any way to force the attendees tab to update or get it to accurately reflect the order status for each of the two tickets? Is there anything we can do to get things working correctly?<\/p>\n

Attaching screenshots showing the event orders\/attendee tabs along with the WooCommerce order.<\/p>\n

Thanks!<\/p>\n","protected":false},"template":"","class_list":["post-1506075","topic","type-topic","status-closed","hentry"],"yoast_head":"\nDiscrepancy between order status and attendee order status -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/discrepancy-between-order-status-and-attendee-order-status\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Discrepancy between order status and attendee order status -\" \/>\n<meta property=\"og:description\" content=\"Prepping for a demo\/run-through with our client. Purchased two tickets as a single user. Moved order status from “Oh Hold” (using checks locally for testing) to “Completed”. 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