{"id":1489832,"date":"2018-03-27T09:40:02","date_gmt":"2018-03-27T16:40:02","guid":{"rendered":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/ticket-confirmation-email-not-being-sent-out\/"},"modified":"2018-03-27T09:40:02","modified_gmt":"2018-03-27T16:40:02","slug":"ticket-confirmation-email-not-being-sent-out","status":"closed","type":"topic","link":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/ticket-confirmation-email-not-being-sent-out\/","title":{"rendered":"Ticket confirmation email not being sent out"},"content":{"rendered":"<p>I am using Event Tickets Pro with Easy Digital Downloads for my ecommerce and Stripe for the payment gateway. Confirmation emails with the tickets are not being sent out when tickets are purchased. This is a huge problem as there are tickets being sold and they are not recieveing their tickets. Can someone please help. https:\/\/capeannmarina.com\/event\/test-event\/ <\/p>\n<p>I had issues with the tickets not carrying over to the cart previously and your tech had given me the default instructions to deactivate all other plugins to check for a plugin conflict. I also reverted to the Twenty Seventeen default WordPress theme (with other plugins still deactivated) to check for a theme conflict and it crashed my site. I had to call my web host to fix the site and it cost me hundreds. <\/p>\n","protected":false},"template":"","class_list":["post-1489832","topic","type-topic","status-closed","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Ticket confirmation email not being sent out -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/ticket-confirmation-email-not-being-sent-out\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Ticket confirmation email not being sent out -\" \/>\n<meta property=\"og:description\" content=\"I am using Event Tickets Pro with Easy Digital Downloads for my ecommerce and Stripe for the payment gateway. Confirmation emails with the tickets are not being sent out when tickets are purchased. This is a huge problem as there are tickets being sold and they are not recieveing their tickets. Can someone please help. 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Confirmation emails with the tickets are not being sent out when tickets are purchased. This is a huge problem as there are tickets being sold and they are not recieveing their tickets. Can someone please help. 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