{"id":1489121,"date":"2018-03-26T18:02:15","date_gmt":"2018-03-27T01:02:15","guid":{"rendered":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/ticket-stock-and-count-inconsistent\/"},"modified":"2018-03-26T18:02:15","modified_gmt":"2018-03-27T01:02:15","slug":"ticket-stock-and-count-inconsistent","status":"closed","type":"topic","link":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/ticket-stock-and-count-inconsistent\/","title":{"rendered":"Ticket stock and count inconsistent"},"content":{"rendered":"<p>I&#8217;m having a similar issue to those reported by other customers where the ticket stock is inconsistent between different views, and ultimately incorrect.<\/p>\n<p>In my case, the problem starts when I need to cancel or refund an order.  I&#8217;ve followed the instructions listed in the KB here:<br \/>\nhttps:\/\/theeventscalendar.com\/knowledgebase\/refund-cancel-tickets-order\/<br \/>\nEven after canceling an order, and then manually adjusting the ticket stock (via PRODUCTS) and manually removing attendees, the remaining number of available tickets remains incorrect in several views. <\/p>\n<p>I have disabled all plugins except the Events Calendar, Event Tickets, and WooCommerce, and enabled the default WooCommerce Storefront theme, and the problem persists.<\/p>\n<p>So far, the only way I&#8217;ve found to &#8220;fix&#8221; the ticket count is to delete the ticket and then re-create the ticket again.<\/p>\n<p>Thanks in advance for the help.<br \/>\n~Ryan<\/p>\n<p>========================<br \/>\nPLEASE LEAVE FOR SUPPORT<br \/>\nReporting the same issue as:\u00a0https:\/\/theeventscalendar.com\/support\/forums\/topic\/ticket-counts-not-showing-correctly\/<\/p>\n","protected":false},"template":"","class_list":["post-1489121","topic","type-topic","status-closed","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Ticket stock and count inconsistent -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/ticket-stock-and-count-inconsistent\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Ticket stock and count inconsistent -\" \/>\n<meta property=\"og:description\" content=\"I&#8217;m having a similar issue to those reported by other customers where the ticket stock is inconsistent between different views, and ultimately incorrect. In my case, the problem starts when I need to cancel or refund an order. I&#8217;ve followed the instructions listed in the KB here: https:\/\/theeventscalendar.com\/knowledgebase\/refund-cancel-tickets-order\/ Even after canceling an order, and then [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/ticket-stock-and-count-inconsistent\/\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/ticket-stock-and-count-inconsistent\/\",\"url\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/ticket-stock-and-count-inconsistent\/\",\"name\":\"Ticket stock and count inconsistent -\",\"isPartOf\":{\"@id\":\"https:\/\/theeventscalendar.com\/support\/#website\"},\"datePublished\":\"2018-03-27T01:02:15+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/ticket-stock-and-count-inconsistent\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/ticket-stock-and-count-inconsistent\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/ticket-stock-and-count-inconsistent\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/theeventscalendar.com\/support\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Topics\",\"item\":\"https:\/\/theeventscalendar.com\/support\/topics\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Ticket Products\",\"item\":\"https:\/\/theeventscalendar.com\/support\/forums\/forum\/event-tickets\/\"},{\"@type\":\"ListItem\",\"position\":4,\"name\":\"Event Tickets Plus\",\"item\":\"https:\/\/theeventscalendar.com\/support\/forums\/forum\/event-tickets\/event-tickets-plus\/\"},{\"@type\":\"ListItem\",\"position\":5,\"name\":\"Ticket stock and count inconsistent\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/theeventscalendar.com\/support\/#website\",\"url\":\"https:\/\/theeventscalendar.com\/support\/\",\"name\":\"\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/theeventscalendar.com\/support\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Ticket stock and count inconsistent -","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/ticket-stock-and-count-inconsistent\/","og_locale":"en_US","og_type":"article","og_title":"Ticket stock and count inconsistent -","og_description":"I&#8217;m having a similar issue to those reported by other customers where the ticket stock is inconsistent between different views, and ultimately incorrect. In my case, the problem starts when I need to cancel or refund an order. I&#8217;ve followed the instructions listed in the KB here: https:\/\/theeventscalendar.com\/knowledgebase\/refund-cancel-tickets-order\/ Even after canceling an order, and then [&hellip;]","og_url":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/ticket-stock-and-count-inconsistent\/","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/ticket-stock-and-count-inconsistent\/","url":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/ticket-stock-and-count-inconsistent\/","name":"Ticket stock and count inconsistent -","isPartOf":{"@id":"https:\/\/theeventscalendar.com\/support\/#website"},"datePublished":"2018-03-27T01:02:15+00:00","breadcrumb":{"@id":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/ticket-stock-and-count-inconsistent\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/theeventscalendar.com\/support\/forums\/topic\/ticket-stock-and-count-inconsistent\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/ticket-stock-and-count-inconsistent\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/theeventscalendar.com\/support\/"},{"@type":"ListItem","position":2,"name":"Topics","item":"https:\/\/theeventscalendar.com\/support\/topics\/"},{"@type":"ListItem","position":3,"name":"Ticket Products","item":"https:\/\/theeventscalendar.com\/support\/forums\/forum\/event-tickets\/"},{"@type":"ListItem","position":4,"name":"Event Tickets Plus","item":"https:\/\/theeventscalendar.com\/support\/forums\/forum\/event-tickets\/event-tickets-plus\/"},{"@type":"ListItem","position":5,"name":"Ticket stock and count inconsistent"}]},{"@type":"WebSite","@id":"https:\/\/theeventscalendar.com\/support\/#website","url":"https:\/\/theeventscalendar.com\/support\/","name":"","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/theeventscalendar.com\/support\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/topic\/1489121","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/topic"}],"about":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":0,"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/topic\/1489121\/revisions"}],"wp:attachment":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/media?parent=1489121"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}