{"id":1482984,"date":"2018-03-19T08:35:32","date_gmt":"2018-03-19T15:35:32","guid":{"rendered":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/purchased-license-renewal-but-does-not-appear-in-my-account-license-keys\/"},"modified":"2018-03-19T10:53:19","modified_gmt":"2018-03-19T17:53:19","slug":"purchased-license-renewal-but-does-not-appear-in-my-account-license-keys","status":"closed","type":"topic","link":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/purchased-license-renewal-but-does-not-appear-in-my-account-license-keys\/","title":{"rendered":"Purchased License Renewal But Does Not Appear in My Account &gt; License Keys"},"content":{"rendered":"<p>I just purchased a license renewal for the Events Calendar PRO plugin. However, it does not appear in <a href=\"https:\/\/theeventscalendar.com\/license-keys\/\">My Account &gt; License Keys<\/a> nor do any downloads appear in <a href=\"https:\/\/theeventscalendar.com\/my-account\/downloads\/\">My Account &gt; Downloads<\/a>. I would have posted this topic in the support forum for premium license owners, but I am unable to do so because of the issue described above. Please advise. Thanks for your help!<\/p>\n","protected":false},"template":"","class_list":["post-1482984","topic","type-topic","status-closed","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Purchased License Renewal But Does Not Appear in My Account &gt; License Keys -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/purchased-license-renewal-but-does-not-appear-in-my-account-license-keys\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Purchased License Renewal But Does Not Appear in My Account &gt; License Keys -\" \/>\n<meta property=\"og:description\" content=\"I just purchased a license renewal for the Events Calendar PRO plugin. However, it does not appear in My Account &gt; License Keys nor do any downloads appear in My Account &gt; Downloads. I would have posted this topic in the support forum for premium license owners, but I am unable to do so because [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/purchased-license-renewal-but-does-not-appear-in-my-account-license-keys\/\" \/>\n<meta property=\"article:modified_time\" content=\"2018-03-19T17:53:19+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/purchased-license-renewal-but-does-not-appear-in-my-account-license-keys\/\",\"url\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/purchased-license-renewal-but-does-not-appear-in-my-account-license-keys\/\",\"name\":\"Purchased License Renewal But Does Not Appear in My Account &gt; License Keys -\",\"isPartOf\":{\"@id\":\"https:\/\/theeventscalendar.com\/support\/#website\"},\"datePublished\":\"2018-03-19T15:35:32+00:00\",\"dateModified\":\"2018-03-19T17:53:19+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/purchased-license-renewal-but-does-not-appear-in-my-account-license-keys\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/purchased-license-renewal-but-does-not-appear-in-my-account-license-keys\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/purchased-license-renewal-but-does-not-appear-in-my-account-license-keys\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/theeventscalendar.com\/support\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Topics\",\"item\":\"https:\/\/theeventscalendar.com\/support\/topics\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Welcome!\",\"item\":\"https:\/\/theeventscalendar.com\/support\/forums\/forum\/_welcome\/\"},{\"@type\":\"ListItem\",\"position\":4,\"name\":\"Pre-Sales Questions\",\"item\":\"https:\/\/theeventscalendar.com\/support\/forums\/forum\/_welcome\/pre-sales-questions\/\"},{\"@type\":\"ListItem\",\"position\":5,\"name\":\"Purchased License Renewal But Does Not Appear in My Account &gt; License Keys\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/theeventscalendar.com\/support\/#website\",\"url\":\"https:\/\/theeventscalendar.com\/support\/\",\"name\":\"\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/theeventscalendar.com\/support\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Purchased License Renewal But Does Not Appear in My Account &gt; License Keys -","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/purchased-license-renewal-but-does-not-appear-in-my-account-license-keys\/","og_locale":"en_US","og_type":"article","og_title":"Purchased License Renewal But Does Not Appear in My Account &gt; License Keys -","og_description":"I just purchased a license renewal for the Events Calendar PRO plugin. However, it does not appear in My Account &gt; License Keys nor do any downloads appear in My Account &gt; Downloads. I would have posted this topic in the support forum for premium license owners, but I am unable to do so because [&hellip;]","og_url":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/purchased-license-renewal-but-does-not-appear-in-my-account-license-keys\/","article_modified_time":"2018-03-19T17:53:19+00:00","twitter_card":"summary_large_image","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/purchased-license-renewal-but-does-not-appear-in-my-account-license-keys\/","url":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/purchased-license-renewal-but-does-not-appear-in-my-account-license-keys\/","name":"Purchased License Renewal But Does Not Appear in My Account &gt; License Keys -","isPartOf":{"@id":"https:\/\/theeventscalendar.com\/support\/#website"},"datePublished":"2018-03-19T15:35:32+00:00","dateModified":"2018-03-19T17:53:19+00:00","breadcrumb":{"@id":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/purchased-license-renewal-but-does-not-appear-in-my-account-license-keys\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/theeventscalendar.com\/support\/forums\/topic\/purchased-license-renewal-but-does-not-appear-in-my-account-license-keys\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/purchased-license-renewal-but-does-not-appear-in-my-account-license-keys\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/theeventscalendar.com\/support\/"},{"@type":"ListItem","position":2,"name":"Topics","item":"https:\/\/theeventscalendar.com\/support\/topics\/"},{"@type":"ListItem","position":3,"name":"Welcome!","item":"https:\/\/theeventscalendar.com\/support\/forums\/forum\/_welcome\/"},{"@type":"ListItem","position":4,"name":"Pre-Sales Questions","item":"https:\/\/theeventscalendar.com\/support\/forums\/forum\/_welcome\/pre-sales-questions\/"},{"@type":"ListItem","position":5,"name":"Purchased License Renewal But Does Not Appear in My Account &gt; License Keys"}]},{"@type":"WebSite","@id":"https:\/\/theeventscalendar.com\/support\/#website","url":"https:\/\/theeventscalendar.com\/support\/","name":"","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/theeventscalendar.com\/support\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/topic\/1482984","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/topic"}],"about":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":1,"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/topic\/1482984\/revisions"}],"predecessor-version":[{"id":1483183,"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/topic\/1482984\/revisions\/1483183"}],"wp:attachment":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/media?parent=1482984"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}