{"id":1456654,"date":"2018-02-17T20:51:02","date_gmt":"2018-02-18T04:51:02","guid":{"rendered":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/is-this-really-the-way-you-need-to-process-a-refund-of-tickets-and-restock\/"},"modified":"2018-03-13T03:15:03","modified_gmt":"2018-03-13T10:15:03","slug":"is-this-really-the-way-you-need-to-process-a-refund-of-tickets-and-restock","status":"closed","type":"topic","link":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/is-this-really-the-way-you-need-to-process-a-refund-of-tickets-and-restock\/","title":{"rendered":"Is this really the way you need to process a refund of tickets, and restock?"},"content":{"rendered":"

https:\/\/theeventscalendar.com\/knowledgebase\/refund-cancel-tickets-order\/#doing-refund<\/p>\n

prior to version 4.6 my steps to process and refund for a customer and put the tickets back into available stock was a no-brainer and worked 100%.<\/p>\n

    \n
  1. edit the order<\/li>\n
  2. hit refund button and increase the stock counter to put the items back into inventory<\/li>\n
  3. Give the moneys back via payment gateway<\/li>\n<\/ol>\n

    Once the money was returned the order was automatically set to refunded, the stock was replenished and event calendar didnt throw off warnings or errors.<\/p>\n

    Now with version 4.6 its several steps to do this.
    \n1. Edit the order
    \n2. hit the refund button and give the moneys back.
    \n3. set the order to refunded and update.
    \n4. Nav over and find the event\/attendee list
    \n5. Click on the names that were refunded
    \n6. Bulk delete.<\/p>\n

    Say it ain’t so!<\/p>\n

    If so, is there some way to have a hook or trigger that is basically cutting out these manual steps you’ve introduced? My need is tickets for seats. So when a refund is done those seats need to be selling again. This has just become cumbersome and now error prone to mistakes.<\/p>\n

    What can be done here?<\/p>\n

    Thanks.<\/p>\n","protected":false},"template":"","class_list":["post-1456654","topic","type-topic","status-closed","hentry"],"yoast_head":"\nIs this really the way you need to process a refund of tickets, and restock? -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/is-this-really-the-way-you-need-to-process-a-refund-of-tickets-and-restock\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Is this really the way you need to process a refund of tickets, and restock? -\" \/>\n<meta property=\"og:description\" content=\"https:\/\/theeventscalendar.com\/knowledgebase\/refund-cancel-tickets-order\/#doing-refund prior to version 4.6 my steps to process and refund for a customer and put the tickets back into available stock was a no-brainer and worked 100%. edit the order hit refund button and increase the stock counter to put the items back into inventory Give the moneys back via payment gateway Once the […]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/is-this-really-the-way-you-need-to-process-a-refund-of-tickets-and-restock\/\" \/>\n<meta property=\"article:modified_time\" content=\"2018-03-13T10:15:03+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/is-this-really-the-way-you-need-to-process-a-refund-of-tickets-and-restock\/\",\"url\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/is-this-really-the-way-you-need-to-process-a-refund-of-tickets-and-restock\/\",\"name\":\"Is this really the way you need to process a refund of tickets, and restock? 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