{"id":1440624,"date":"2018-01-31T08:13:10","date_gmt":"2018-01-31T16:13:10","guid":{"rendered":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/tickets-automatically-turned-into-events-upon-update\/"},"modified":"2018-01-31T08:13:10","modified_gmt":"2018-01-31T16:13:10","slug":"tickets-automatically-turned-into-events-upon-update","status":"closed","type":"topic","link":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/tickets-automatically-turned-into-events-upon-update\/","title":{"rendered":"Tickets automatically turned into events upon update"},"content":{"rendered":"<p>We are using Events Calendar Pro and Events Tickets Plus. Every time we update an event one of the tickets in the event list is turned from a ticket to an event and disappears from the event itself. The ticket then appears in the main events list.<\/p>\n<p>During the update, the page hangs and gives an unable to load error after about a minute. When we refresh the page, the ticket has disappeared from the list in the event.<\/p>\n<p>It is always the first ticket in the list that is affected and it is every time we update any text, images or content for any event. When we go to the main events listing, the old ticket is now listed as a unique event in the main listing.<\/p>\n<p>Also, during the update we cannot update a recurring event because the ticket bug causes the update button to fail and not change an events recurring settings.<\/p>\n<p>We have premium support, but also wanted to reach out for help from the community. This is causing us problems because once an event is created and tickets created we can no longer update the event otherwise we lose any booked tickets.<\/p>\n<p>This issue happens every time we update an event and is repeatable and reproducible.<\/p>\n<p>Any help is really appreciated because it is causing us to lose sales.<\/p>\n","protected":false},"template":"","class_list":["post-1440624","topic","type-topic","status-closed","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Tickets automatically turned into events upon update -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/tickets-automatically-turned-into-events-upon-update\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Tickets automatically turned into events upon update -\" \/>\n<meta property=\"og:description\" content=\"We are using Events Calendar Pro and Events Tickets Plus. Every time we update an event one of the tickets in the event list is turned from a ticket to an event and disappears from the event itself. The ticket then appears in the main events list. During the update, the page hangs and gives [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/tickets-automatically-turned-into-events-upon-update\/\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/tickets-automatically-turned-into-events-upon-update\/\",\"url\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/tickets-automatically-turned-into-events-upon-update\/\",\"name\":\"Tickets automatically turned into events upon update -\",\"isPartOf\":{\"@id\":\"https:\/\/theeventscalendar.com\/support\/#website\"},\"datePublished\":\"2018-01-31T16:13:10+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/tickets-automatically-turned-into-events-upon-update\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/tickets-automatically-turned-into-events-upon-update\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/tickets-automatically-turned-into-events-upon-update\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/theeventscalendar.com\/support\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Topics\",\"item\":\"https:\/\/theeventscalendar.com\/support\/topics\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Calendar Products\",\"item\":\"https:\/\/theeventscalendar.com\/support\/forums\/forum\/events\/\"},{\"@type\":\"ListItem\",\"position\":4,\"name\":\"Events Calendar PRO\",\"item\":\"https:\/\/theeventscalendar.com\/support\/forums\/forum\/events\/events-calendar-pro\/\"},{\"@type\":\"ListItem\",\"position\":5,\"name\":\"Tickets automatically turned into events upon update\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/theeventscalendar.com\/support\/#website\",\"url\":\"https:\/\/theeventscalendar.com\/support\/\",\"name\":\"\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/theeventscalendar.com\/support\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Tickets automatically turned into events upon update -","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/tickets-automatically-turned-into-events-upon-update\/","og_locale":"en_US","og_type":"article","og_title":"Tickets automatically turned into events upon update -","og_description":"We are using Events Calendar Pro and Events Tickets Plus. Every time we update an event one of the tickets in the event list is turned from a ticket to an event and disappears from the event itself. The ticket then appears in the main events list. During the update, the page hangs and gives [&hellip;]","og_url":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/tickets-automatically-turned-into-events-upon-update\/","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/tickets-automatically-turned-into-events-upon-update\/","url":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/tickets-automatically-turned-into-events-upon-update\/","name":"Tickets automatically turned into events upon update -","isPartOf":{"@id":"https:\/\/theeventscalendar.com\/support\/#website"},"datePublished":"2018-01-31T16:13:10+00:00","breadcrumb":{"@id":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/tickets-automatically-turned-into-events-upon-update\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/theeventscalendar.com\/support\/forums\/topic\/tickets-automatically-turned-into-events-upon-update\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/tickets-automatically-turned-into-events-upon-update\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/theeventscalendar.com\/support\/"},{"@type":"ListItem","position":2,"name":"Topics","item":"https:\/\/theeventscalendar.com\/support\/topics\/"},{"@type":"ListItem","position":3,"name":"Calendar Products","item":"https:\/\/theeventscalendar.com\/support\/forums\/forum\/events\/"},{"@type":"ListItem","position":4,"name":"Events Calendar PRO","item":"https:\/\/theeventscalendar.com\/support\/forums\/forum\/events\/events-calendar-pro\/"},{"@type":"ListItem","position":5,"name":"Tickets automatically turned into events upon update"}]},{"@type":"WebSite","@id":"https:\/\/theeventscalendar.com\/support\/#website","url":"https:\/\/theeventscalendar.com\/support\/","name":"","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/theeventscalendar.com\/support\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/topic\/1440624","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/topic"}],"about":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":0,"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/topic\/1440624\/revisions"}],"wp:attachment":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/media?parent=1440624"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}