I helped set up a site for a non-profit who wanted to start taking online payments for their events, but also to keep management of users simple. I gave them options for how to do this and they ended up choosing a single username and password for all members to share. I am using The Events Calendar 4.5.13 with Event Tickets 4.5.6 and Event Tickets Plus 4.5.5.<\/p>\n
I learned that this seems to be causing an issue when members log in and then try to buy tickets to an upcoming event. If member one has started their order and tickets are left in the cart, when member two logs in with the shared member login then member two has the ticket in their cart that member one started.<\/p>\n
To further complicate things the WooCommerce cart shows no identifying information about what ticket is what. Member one enters first and last name, email address, meal choice, table preference, etc. for each attendee they’re buying tickets for (let’s say 4 tickets), but when going to the cart it shows a single line item with the ticket name and a quantity of 4 (or however many). If the member one decides to remove a ticket, there’s no way for that member to know which attendee is being removed. Let’s say member two also logs in and fills out the event form before member one checks out. Member two adds 2 tickets to the cart, but goes to check out and finds 6 items in their cart (both member one’s and member two’s) and no way to know which is which.<\/p>\n
I need to know if 1) there is a way to fix the issue where the cart is shared when multiple people are sharing a single username\/password (I know it’s a security issue to have the site run that way, but clients are willing to take the risk to make it more simple to manage), 2) There is a way to display each ticket as its own line item with basic identifying info (even if it is just first name\/last name of each attendee).<\/p>\n","protected":false},"template":"","class_list":["post-1431931","topic","type-topic","status-closed","hentry"],"yoast_head":"\n