{"id":1428281,"date":"2018-01-17T00:51:50","date_gmt":"2018-01-17T08:51:50","guid":{"rendered":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/individual-ticket-capacity-does-not-match-total-shared-capacity\/"},"modified":"2018-01-17T00:51:50","modified_gmt":"2018-01-17T08:51:50","slug":"individual-ticket-capacity-does-not-match-total-shared-capacity","status":"closed","type":"topic","link":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/individual-ticket-capacity-does-not-match-total-shared-capacity\/","title":{"rendered":"Individual ticket capacity does not match total shared capacity"},"content":{"rendered":"<p>Hi,<\/p>\n<p>my client has different types of tickets for the same event, but they are all linked to the same shared capacity (its a venue and the total shared capacity makes sure that people dont buy more tickets then there are seats available). But, after customers buy some tickets, the individual capacity for each ticket type is different.<\/p>\n<p>I have 2 ticket types:<br \/>\n&#8211; Ticket A (shared capacity 100)<br \/>\n&#8211; Ticket B (shared capacity 100)<\/p>\n<p>But after customers bought 5 tickets A, the individual capacity (WC stock) is like this:<br \/>\n&#8211; Ticket A (95 available tickets &#8211; CORRECT)<br \/>\n&#8211; Ticket B (100 available tickets &#8211; INCORRECT)<\/p>\n<p>And also, when there is a canceled order or failed payment, the WC stock gets reduced anyway (even when the ticket was not sold).<\/p>\n<p>Continuing with the example above, we have now:<br \/>\n&#8211; Ticket A (5 successful purchases)<br \/>\n&#8211; Ticket A (2 failed purchases)<\/p>\n<p>Then Ticket A availability should be 85, but it is 83.<\/p>\n<p>Thanks for your help.<\/p>\n<p>PS: In the image I shared with you, the availability for each ticket should be 65, since the shared capacity is 80 and we successfully sold 15 tickets so far.<\/p>\n<p>Lubo<\/p>\n","protected":false},"template":"","class_list":["post-1428281","topic","type-topic","status-closed","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Individual ticket capacity does not match total shared capacity -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/individual-ticket-capacity-does-not-match-total-shared-capacity\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Individual ticket capacity does not match total shared capacity -\" \/>\n<meta property=\"og:description\" content=\"Hi, my client has different types of tickets for the same event, but they are all linked to the same shared capacity (its a venue and the total shared capacity makes sure that people dont buy more tickets then there are seats available). But, after customers buy some tickets, the individual capacity for each ticket [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/individual-ticket-capacity-does-not-match-total-shared-capacity\/\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/individual-ticket-capacity-does-not-match-total-shared-capacity\/\",\"url\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/individual-ticket-capacity-does-not-match-total-shared-capacity\/\",\"name\":\"Individual ticket capacity does not match total shared capacity -\",\"isPartOf\":{\"@id\":\"https:\/\/theeventscalendar.com\/support\/#website\"},\"datePublished\":\"2018-01-17T08:51:50+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/individual-ticket-capacity-does-not-match-total-shared-capacity\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/individual-ticket-capacity-does-not-match-total-shared-capacity\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/individual-ticket-capacity-does-not-match-total-shared-capacity\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/theeventscalendar.com\/support\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Topics\",\"item\":\"https:\/\/theeventscalendar.com\/support\/topics\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Ticket Products\",\"item\":\"https:\/\/theeventscalendar.com\/support\/forums\/forum\/event-tickets\/\"},{\"@type\":\"ListItem\",\"position\":4,\"name\":\"Event Tickets Plus\",\"item\":\"https:\/\/theeventscalendar.com\/support\/forums\/forum\/event-tickets\/event-tickets-plus\/\"},{\"@type\":\"ListItem\",\"position\":5,\"name\":\"Individual ticket capacity does not match total shared capacity\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/theeventscalendar.com\/support\/#website\",\"url\":\"https:\/\/theeventscalendar.com\/support\/\",\"name\":\"\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/theeventscalendar.com\/support\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Individual ticket capacity does not match total shared capacity -","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/individual-ticket-capacity-does-not-match-total-shared-capacity\/","og_locale":"en_US","og_type":"article","og_title":"Individual ticket capacity does not match total shared capacity -","og_description":"Hi, my client has different types of tickets for the same event, but they are all linked to the same shared capacity (its a venue and the total shared capacity makes sure that people dont buy more tickets then there are seats available). But, after customers buy some tickets, the individual capacity for each ticket [&hellip;]","og_url":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/individual-ticket-capacity-does-not-match-total-shared-capacity\/","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/individual-ticket-capacity-does-not-match-total-shared-capacity\/","url":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/individual-ticket-capacity-does-not-match-total-shared-capacity\/","name":"Individual ticket capacity does not match total shared capacity -","isPartOf":{"@id":"https:\/\/theeventscalendar.com\/support\/#website"},"datePublished":"2018-01-17T08:51:50+00:00","breadcrumb":{"@id":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/individual-ticket-capacity-does-not-match-total-shared-capacity\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/theeventscalendar.com\/support\/forums\/topic\/individual-ticket-capacity-does-not-match-total-shared-capacity\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/individual-ticket-capacity-does-not-match-total-shared-capacity\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/theeventscalendar.com\/support\/"},{"@type":"ListItem","position":2,"name":"Topics","item":"https:\/\/theeventscalendar.com\/support\/topics\/"},{"@type":"ListItem","position":3,"name":"Ticket Products","item":"https:\/\/theeventscalendar.com\/support\/forums\/forum\/event-tickets\/"},{"@type":"ListItem","position":4,"name":"Event Tickets Plus","item":"https:\/\/theeventscalendar.com\/support\/forums\/forum\/event-tickets\/event-tickets-plus\/"},{"@type":"ListItem","position":5,"name":"Individual ticket capacity does not match total shared capacity"}]},{"@type":"WebSite","@id":"https:\/\/theeventscalendar.com\/support\/#website","url":"https:\/\/theeventscalendar.com\/support\/","name":"","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/theeventscalendar.com\/support\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/topic\/1428281","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/topic"}],"about":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":0,"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/topic\/1428281\/revisions"}],"wp:attachment":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/media?parent=1428281"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}