{"id":1390128,"date":"2017-11-23T08:51:50","date_gmt":"2017-11-23T16:51:50","guid":{"rendered":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/display-of-ticket-availability\/"},"modified":"2017-11-23T08:51:50","modified_gmt":"2017-11-23T16:51:50","slug":"display-of-ticket-availability","status":"closed","type":"topic","link":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/display-of-ticket-availability\/","title":{"rendered":"Display of ticket availability"},"content":{"rendered":"

We have an issue with display of ticket availability. It sounds similar to the following thread but I am raising it as a new one as I am not sure what your preference is re posting new threads: https:\/\/theeventscalendar.com\/support\/forums\/topic\/problem-with-ticket-numbers\/<\/a><\/p>\n

We are using Event Tickets plus to manage tickets which have limited availability: http:\/\/fairweathers.co.uk\/tea-with-santa\/<\/a><\/p>\n

We have sold a number of tickets, in fact some of the tickets have sold out. If a ticket buyer cancels their purchase we need to alter the availability of tickets in order to release the cancelled spaces for resale. However the plugin is not allowing us to display the new availability correctly. If we manually alter capacity on a previously sold out ticket to show e.g. 2 tickets now available, it continues to show the event as sold out. So then we increased the capacity to original capacity (this was 20 tickets) +2 it then displays that 22 tickets are available even though 20 have already been sold.<\/p>\n

Reading the other thread which I quoted above, I have tried setting the ticket to unlimited capacity and then back to ‘set capacity for this ticket only’, I continue to get exactly the same behaviour.<\/p>\n

I have also tried manually adding inventory availability in the Woocommerce product for this ticket, but that does result in capacity becoming correctly available either. Please can you advise us.<\/p>\n","protected":false},"template":"","class_list":["post-1390128","topic","type-topic","status-closed","hentry"],"yoast_head":"\nDisplay of ticket availability -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/display-of-ticket-availability\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Display of ticket availability -\" \/>\n<meta property=\"og:description\" content=\"We have an issue with display of ticket availability. It sounds similar to the following thread but I am raising it as a new one as I am not sure what your preference is re posting new threads: https:\/\/theeventscalendar.com\/support\/forums\/topic\/problem-with-ticket-numbers\/ We are using Event Tickets plus to manage tickets which have limited availability: http:\/\/fairweathers.co.uk\/tea-with-santa\/ We have […]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/display-of-ticket-availability\/\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/display-of-ticket-availability\/\",\"url\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/display-of-ticket-availability\/\",\"name\":\"Display of ticket availability -\",\"isPartOf\":{\"@id\":\"https:\/\/theeventscalendar.com\/support\/#website\"},\"datePublished\":\"2017-11-23T16:51:50+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/display-of-ticket-availability\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/display-of-ticket-availability\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/display-of-ticket-availability\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/theeventscalendar.com\/support\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Topics\",\"item\":\"https:\/\/theeventscalendar.com\/support\/topics\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Ticket Products\",\"item\":\"https:\/\/theeventscalendar.com\/support\/forums\/forum\/event-tickets\/\"},{\"@type\":\"ListItem\",\"position\":4,\"name\":\"Event Tickets Plus\",\"item\":\"https:\/\/theeventscalendar.com\/support\/forums\/forum\/event-tickets\/event-tickets-plus\/\"},{\"@type\":\"ListItem\",\"position\":5,\"name\":\"Display of ticket availability\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/theeventscalendar.com\/support\/#website\",\"url\":\"https:\/\/theeventscalendar.com\/support\/\",\"name\":\"\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/theeventscalendar.com\/support\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Display of ticket availability -","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/display-of-ticket-availability\/","og_locale":"en_US","og_type":"article","og_title":"Display of ticket availability -","og_description":"We have an issue with display of ticket availability. 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