{"id":1384399,"date":"2017-11-16T04:13:12","date_gmt":"2017-11-16T12:13:12","guid":{"rendered":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/incorrect-quantities-being-shown-for-soldavailable-on-main-list-of-events\/"},"modified":"2017-11-21T23:29:37","modified_gmt":"2017-11-22T07:29:37","slug":"incorrect-quantities-being-shown-for-soldavailable-on-main-list-of-events","status":"closed","type":"topic","link":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/incorrect-quantities-being-shown-for-soldavailable-on-main-list-of-events\/","title":{"rendered":"Incorrect quantities being shown for sold\/available on main list of events"},"content":{"rendered":"

Hi,<\/p>\n

We have been experiencing an ongoing issue on the backend of our website, where the main events list is showing incorrect totals for sold and stock. It’s happening so often that we can’t trust these figures anymore. We’ll attach screenshots of a couple of examples in a private reply.<\/p>\n

In the first example the event is shown as 2 sold and 6 in stock on the event list overview page, but if we view the attendees list for this event we see that there are 4 tickets sold (rather than 2), although 3 of them are the same person with the same order number.<\/p>\n

The second example is shown as 6 sold and 1 in stock on the overview page. However, the attendees list for this page shows 7 people. There is a note saying 1 attendee has been deleted but we don’t know which one this is. We’re also seeing that the ‘Details’ section of the majority of these attendees is blank – presumably this means they didn’t fill in the extra details we asked for?<\/p>\n

It seems to us that there’s an issue somewhere with the ticket quantities not being updated when tickets are moved or deleted. We would appreciate some assistance or guidance please.<\/p>\n

Cheers,<\/p>\n

Chris<\/p>\n","protected":false},"template":"","class_list":["post-1384399","topic","type-topic","status-closed","hentry"],"yoast_head":"\nIncorrect quantities being shown for sold\/available on main list of events -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/incorrect-quantities-being-shown-for-soldavailable-on-main-list-of-events\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Incorrect quantities being shown for sold\/available on main list of events -\" \/>\n<meta property=\"og:description\" content=\"Hi, We have been experiencing an ongoing issue on the backend of our website, where the main events list is showing incorrect totals for sold and stock. 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