{"id":1381403,"date":"2017-11-13T05:18:28","date_gmt":"2017-11-13T13:18:28","guid":{"rendered":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/number-of-ticket-not-updated-after-order\/"},"modified":"2017-11-13T05:18:28","modified_gmt":"2017-11-13T13:18:28","slug":"number-of-ticket-not-updated-after-order","status":"closed","type":"topic","link":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/number-of-ticket-not-updated-after-order\/","title":{"rendered":"Number of ticket not updated after order !"},"content":{"rendered":"

Hello,<\/p>\n

Since the last update (or maybe more), the number of tickets available for an event is not updated after orders are taken. More precisely, it is updated when the order status is “complete” but not anymore when it is “processing”, even if i set the attendee records generation and the email ticket to customer to “Processing”.<\/strong><\/p>\n

It caused of course the selling of too many tickets for some events and a lot of trouble with customers ! (This is not the first time this kind of problem happens with the plugin so I’m starting to being really disappointed…).<\/p>\n

The temporary solution would be to set manually each order to “Complete”, but that is not what I plan to do with my time with the numerous orders that are taken every day. This is why I set the attendee records generation and the email ticket to customer to “Processing” orders…<\/p>\n

My paiement methods if it could have any link : Paypal and Credit Card (via Stripe)<\/p>\n

Thanks to have a look at this.<\/p>\n","protected":false},"template":"","class_list":["post-1381403","topic","type-topic","status-closed","hentry"],"yoast_head":"\nNumber of ticket not updated after order ! -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/number-of-ticket-not-updated-after-order\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Number of ticket not updated after order ! -\" \/>\n<meta property=\"og:description\" content=\"Hello, Since the last update (or maybe more), the number of tickets available for an event is not updated after orders are taken. More precisely, it is updated when the order status is “complete” but not anymore when it is “processing”, even if i set the attendee records generation and the email ticket to customer […]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/number-of-ticket-not-updated-after-order\/\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/number-of-ticket-not-updated-after-order\/\",\"url\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/number-of-ticket-not-updated-after-order\/\",\"name\":\"Number of ticket not updated after order ! -\",\"isPartOf\":{\"@id\":\"https:\/\/theeventscalendar.com\/support\/#website\"},\"datePublished\":\"2017-11-13T13:18:28+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/number-of-ticket-not-updated-after-order\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/number-of-ticket-not-updated-after-order\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/number-of-ticket-not-updated-after-order\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/theeventscalendar.com\/support\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Topics\",\"item\":\"https:\/\/theeventscalendar.com\/support\/topics\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Ticket Products\",\"item\":\"https:\/\/theeventscalendar.com\/support\/forums\/forum\/event-tickets\/\"},{\"@type\":\"ListItem\",\"position\":4,\"name\":\"Event Tickets Plus\",\"item\":\"https:\/\/theeventscalendar.com\/support\/forums\/forum\/event-tickets\/event-tickets-plus\/\"},{\"@type\":\"ListItem\",\"position\":5,\"name\":\"Number of ticket not updated after order !\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/theeventscalendar.com\/support\/#website\",\"url\":\"https:\/\/theeventscalendar.com\/support\/\",\"name\":\"\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/theeventscalendar.com\/support\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Number of ticket not updated after order ! -","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/number-of-ticket-not-updated-after-order\/","og_locale":"en_US","og_type":"article","og_title":"Number of ticket not updated after order ! -","og_description":"Hello, Since the last update (or maybe more), the number of tickets available for an event is not updated after orders are taken. More precisely, it is updated when the order status is “complete” but not anymore when it is “processing”, even if i set the attendee records generation and the email ticket to customer […]","og_url":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/number-of-ticket-not-updated-after-order\/","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/number-of-ticket-not-updated-after-order\/","url":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/number-of-ticket-not-updated-after-order\/","name":"Number of ticket not updated after order ! -","isPartOf":{"@id":"https:\/\/theeventscalendar.com\/support\/#website"},"datePublished":"2017-11-13T13:18:28+00:00","breadcrumb":{"@id":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/number-of-ticket-not-updated-after-order\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/theeventscalendar.com\/support\/forums\/topic\/number-of-ticket-not-updated-after-order\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/number-of-ticket-not-updated-after-order\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/theeventscalendar.com\/support\/"},{"@type":"ListItem","position":2,"name":"Topics","item":"https:\/\/theeventscalendar.com\/support\/topics\/"},{"@type":"ListItem","position":3,"name":"Ticket Products","item":"https:\/\/theeventscalendar.com\/support\/forums\/forum\/event-tickets\/"},{"@type":"ListItem","position":4,"name":"Event Tickets Plus","item":"https:\/\/theeventscalendar.com\/support\/forums\/forum\/event-tickets\/event-tickets-plus\/"},{"@type":"ListItem","position":5,"name":"Number of ticket not updated after order !"}]},{"@type":"WebSite","@id":"https:\/\/theeventscalendar.com\/support\/#website","url":"https:\/\/theeventscalendar.com\/support\/","name":"","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/theeventscalendar.com\/support\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/topic\/1381403","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/topic"}],"about":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":0,"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/topic\/1381403\/revisions"}],"wp:attachment":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/media?parent=1381403"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}