Hello TEC,<\/p>\n
We have a recurring issue with our events being imported from Google Calendar via the Event Aggregator add-on.<\/p>\n
First off, a little history – we installed this plugin and the add-on in mid-August. We setup the import from our google calendar via the aggregator and all was well in the land – for a time.<\/p>\n
We’re not sure if trouble arrived with the 4.8.2 release of wordpress that we heard caused a lot of problems for a number of plugins, but it was around this time that we noticed multiple duplicate events appearing in our calendar. We submitted a comment at that time on this ticket – https:\/\/theeventscalendar.com\/support\/forums\/topic\/duplicate-events-in-google-calendar-import-since-4-5-9\/ and tried to follow the instructions there. <\/p>\n
To be honest, it didn’t go well. We were unable to truly fix the problem at that time – our temporary solution was to delete the plugin and all event data completely, then run a 1 time import of events and turn off aggregation – as in our tests it continued to created multiple duplicate events. <\/p>\n
That held us over for a few weeks until the 18th maintenance release (https:\/\/theeventscalendar.com\/maintenance-release-week-18-september-2017\/). Once we updated to the most recent version of the plugins we again did a complete removal of the plugin and data, and setup a fresh daily import from our calendar – and again it appeared all was well.<\/p>\n
We were notified by a user on Sept 27th that multiple duplicate events were again displaying on the website. We again attempted to work with support in this thread – https:\/\/theeventscalendar.com\/support\/forums\/topic\/events-calendar-events-once-again-are-duplicating\/ and felt that we hit a wall.<\/p>\n
So we thought a much more detailed approach may help. So that’s the history of the issue. Here’s the most detailed explanation we can provide about what we can observe.
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\nThese are the settings that we have in place for import: http:\/\/p.tri.be\/XdPLCk\/3iOlJS3S – you can see that we’d like to bring in all the events from 2017 and moving forward.<\/p>\n
Here’s the first sign of trouble. http:\/\/p.tri.be\/HwnyuG\/19qNAuNr – under our scheduled imports we see that 5,061 events have been imported – that number is waaaaay too high. Most days we have less than 1 event – so we can already tell something is not right. Also, it shows that 49 events were updated since the last import, we don’t add events very often – so that number also feels high.<\/p>\n
Here’s a list of our most recent imports – http:\/\/p.tri.be\/hOs6s9\/3M8PQSdY<\/p>\n
Those are just hints, where we really see the issues is in the events list view in the admin. In this first view there’s something off in the filters at the top of the page http:\/\/p.tri.be\/8cKw05\/30P9jCgp. Notice how the numbers for “mine” and “published” don’t match up – that doesn’t make sense. They should – we’ve not been added any events manually. Also, we don’t know what the “ignored” tab means, but there are a bunch of events there – http:\/\/p.tri.be\/aseelU\/5rYr0RiN<\/p>\n
Now it gets really tricky – not all events are duplicated. If you look here: http:\/\/p.tri.be\/WdxdUs\/2PQUOpEv and http:\/\/elriad.org\/events\/ you’ll see that the most recent and upcoming events are showing at least 3 each. But if we look at the top of our list, which are future events for 2019 – these events do not appear to be duplicated. http:\/\/p.tri.be\/frIEVf\/5MUgMOH2<\/p>\n
But then we go down a bit – and we start to see duplicate multiple events, it seems normally to be in pairs of 3’s (but hard to confirm due to the scope of the issue) – http:\/\/p.tri.be\/nW89z4\/49JR1zaz One other thing that we notice with this view that seems consistent, and we marked in in that screenshot, in the pairs of 3’s there’s always one event that does not have a user listed in the author column.<\/p>\n
Here’s a link to an event that has been tripled – and this is the one that we don’t see an author assigned to in the admin – http:\/\/elriad.org\/event\/oriental-band-weekly-meeting-153\/<\/p>\n
Here’s the one above it in the admin: http:\/\/elriad.org\/event\/oriental-band-weekly-meeting-291\/
\nAnd the one above that: http:\/\/elriad.org\/event\/oriental-band-weekly-meeting-429\/<\/p>\n
Other details you may need:<\/p>\n
ical calendar address<\/strong>: https:\/\/calendar.google.com\/calendar\/ical\/elriadshrine%40gmail.com\/public\/basic.ics<\/p>\n ———– In order to further facilitate your assistance, we’ll post a private message with the login to the wp-admin – please feel free to do whatever you feel is necessary to get this working. We do have daily backups running on the site – so don’t worry about it! We’ve set you up as an administrator.<\/p>\n We’re also happy to provide access to the Gmail account who owns the calendar if necessary. <\/p>\n Thank you so much for reading this very long request!<\/p>\n","protected":false},"template":"","class_list":["post-1363489","topic","type-topic","status-closed","hentry"],"yoast_head":"\n
\nWe’ll give you whatever access, answers, or help that we can – but we really need to get this solved, and we admit we’re at the edge of our technical capabilities here.<\/p>\n