{"id":1361977,"date":"2017-10-11T03:56:24","date_gmt":"2017-10-11T10:56:24","guid":{"rendered":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/attendees-information-missing-for-couple-of-tickets\/"},"modified":"2017-10-11T03:58:25","modified_gmt":"2017-10-11T10:58:25","slug":"attendees-information-missing-for-couple-of-tickets","status":"closed","type":"topic","link":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/attendees-information-missing-for-couple-of-tickets\/","title":{"rendered":"Attendees information missing for couple of tickets"},"content":{"rendered":"<p>Hi there!<\/p>\n<p>I just noticed 1 of our customer information is not displayed. We did a follow up test and noticed that the details were not captured too. But subsequent followup testing information were captured.<br \/>\nWhat might be the issue?<br \/>\nWe have set all fields as required?<br \/>\nHave we seen any such issues before in Event Ticket Plus?<br \/>\nIs there any settings to configure?<\/p>\n<p>Regards<\/p>\n","protected":false},"template":"","class_list":["post-1361977","topic","type-topic","status-closed","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Attendees information missing for couple of tickets -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/attendees-information-missing-for-couple-of-tickets\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Attendees information missing for couple of tickets -\" \/>\n<meta property=\"og:description\" content=\"Hi there! I just noticed 1 of our customer information is not displayed. We did a follow up test and noticed that the details were not captured too. But subsequent followup testing information were captured. What might be the issue? We have set all fields as required? Have we seen any such issues before in [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/attendees-information-missing-for-couple-of-tickets\/\" \/>\n<meta property=\"article:modified_time\" content=\"2017-10-11T10:58:25+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/attendees-information-missing-for-couple-of-tickets\/\",\"url\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/attendees-information-missing-for-couple-of-tickets\/\",\"name\":\"Attendees information missing for couple of tickets -\",\"isPartOf\":{\"@id\":\"https:\/\/theeventscalendar.com\/support\/#website\"},\"datePublished\":\"2017-10-11T10:56:24+00:00\",\"dateModified\":\"2017-10-11T10:58:25+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/attendees-information-missing-for-couple-of-tickets\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/attendees-information-missing-for-couple-of-tickets\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/attendees-information-missing-for-couple-of-tickets\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/theeventscalendar.com\/support\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Topics\",\"item\":\"https:\/\/theeventscalendar.com\/support\/topics\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Ticket Products\",\"item\":\"https:\/\/theeventscalendar.com\/support\/forums\/forum\/event-tickets\/\"},{\"@type\":\"ListItem\",\"position\":4,\"name\":\"Event Tickets Plus\",\"item\":\"https:\/\/theeventscalendar.com\/support\/forums\/forum\/event-tickets\/event-tickets-plus\/\"},{\"@type\":\"ListItem\",\"position\":5,\"name\":\"Attendees information missing for couple of tickets\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/theeventscalendar.com\/support\/#website\",\"url\":\"https:\/\/theeventscalendar.com\/support\/\",\"name\":\"\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/theeventscalendar.com\/support\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Attendees information missing for couple of tickets -","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/attendees-information-missing-for-couple-of-tickets\/","og_locale":"en_US","og_type":"article","og_title":"Attendees information missing for couple of tickets -","og_description":"Hi there! I just noticed 1 of our customer information is not displayed. We did a follow up test and noticed that the details were not captured too. But subsequent followup testing information were captured. What might be the issue? We have set all fields as required? Have we seen any such issues before in [&hellip;]","og_url":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/attendees-information-missing-for-couple-of-tickets\/","article_modified_time":"2017-10-11T10:58:25+00:00","twitter_card":"summary_large_image","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/attendees-information-missing-for-couple-of-tickets\/","url":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/attendees-information-missing-for-couple-of-tickets\/","name":"Attendees information missing for couple of tickets -","isPartOf":{"@id":"https:\/\/theeventscalendar.com\/support\/#website"},"datePublished":"2017-10-11T10:56:24+00:00","dateModified":"2017-10-11T10:58:25+00:00","breadcrumb":{"@id":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/attendees-information-missing-for-couple-of-tickets\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/theeventscalendar.com\/support\/forums\/topic\/attendees-information-missing-for-couple-of-tickets\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/attendees-information-missing-for-couple-of-tickets\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/theeventscalendar.com\/support\/"},{"@type":"ListItem","position":2,"name":"Topics","item":"https:\/\/theeventscalendar.com\/support\/topics\/"},{"@type":"ListItem","position":3,"name":"Ticket Products","item":"https:\/\/theeventscalendar.com\/support\/forums\/forum\/event-tickets\/"},{"@type":"ListItem","position":4,"name":"Event Tickets Plus","item":"https:\/\/theeventscalendar.com\/support\/forums\/forum\/event-tickets\/event-tickets-plus\/"},{"@type":"ListItem","position":5,"name":"Attendees information missing for couple of tickets"}]},{"@type":"WebSite","@id":"https:\/\/theeventscalendar.com\/support\/#website","url":"https:\/\/theeventscalendar.com\/support\/","name":"","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/theeventscalendar.com\/support\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/topic\/1361977","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/topic"}],"about":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":0,"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/topic\/1361977\/revisions"}],"wp:attachment":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/media?parent=1361977"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}