{"id":1354977,"date":"2017-09-26T09:06:43","date_gmt":"2017-09-26T16:06:43","guid":{"rendered":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/weve-moved-to-our-public-domain-name-and-now-its-not-working\/"},"modified":"2017-09-26T09:06:43","modified_gmt":"2017-09-26T16:06:43","slug":"weve-moved-to-our-public-domain-name-and-now-its-not-working","status":"closed","type":"topic","link":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/weve-moved-to-our-public-domain-name-and-now-its-not-working\/","title":{"rendered":"We&#039;ve moved to our public domain name and now it&#039;s not working."},"content":{"rendered":"<p>Hi there &#8212;<\/p>\n<p>We&#8217;ve recently moved our build over to our public server and we&#8217;re having issues with licensing. We followed the tutorial: https:\/\/theeventscalendar.com\/knowledgebase\/moving-your-license-keys\/ which instructed us to remove the keys from the original WordPress system, then to disconnect the keys through Modern Tribe&#8217;s website, and then finally add the keys to our new instance of WordPress. We&#8217;ve done all this but every time we save the keys into our new website, the old website domain will still show up as the licensed website to use the calendar plugins we&#8217;ve purchased.<\/p>\n<p>Is there anything we can do? Right now the only issue is that the Eventbrite plugin license key is not registering in our system, thus making it unusable.<\/p>\n<p>Thanks so much.<\/p>\n","protected":false},"template":"","class_list":["post-1354977","topic","type-topic","status-closed","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>We&#039;ve moved to our public domain name and now it&#039;s not working. -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/weve-moved-to-our-public-domain-name-and-now-its-not-working\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"We&#039;ve moved to our public domain name and now it&#039;s not working. -\" \/>\n<meta property=\"og:description\" content=\"Hi there &#8212; We&#8217;ve recently moved our build over to our public server and we&#8217;re having issues with licensing. We followed the tutorial: https:\/\/theeventscalendar.com\/knowledgebase\/moving-your-license-keys\/ which instructed us to remove the keys from the original WordPress system, then to disconnect the keys through Modern Tribe&#8217;s website, and then finally add the keys to our new instance [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/weve-moved-to-our-public-domain-name-and-now-its-not-working\/\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/weve-moved-to-our-public-domain-name-and-now-its-not-working\/\",\"url\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/weve-moved-to-our-public-domain-name-and-now-its-not-working\/\",\"name\":\"We&#039;ve moved to our public domain name and now it&#039;s not working. -\",\"isPartOf\":{\"@id\":\"https:\/\/theeventscalendar.com\/support\/#website\"},\"datePublished\":\"2017-09-26T16:06:43+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/weve-moved-to-our-public-domain-name-and-now-its-not-working\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/weve-moved-to-our-public-domain-name-and-now-its-not-working\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/weve-moved-to-our-public-domain-name-and-now-its-not-working\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/theeventscalendar.com\/support\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Topics\",\"item\":\"https:\/\/theeventscalendar.com\/support\/topics\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Calendar Products\",\"item\":\"https:\/\/theeventscalendar.com\/support\/forums\/forum\/events\/\"},{\"@type\":\"ListItem\",\"position\":4,\"name\":\"Events Calendar PRO\",\"item\":\"https:\/\/theeventscalendar.com\/support\/forums\/forum\/events\/events-calendar-pro\/\"},{\"@type\":\"ListItem\",\"position\":5,\"name\":\"We&#039;ve moved to our public domain name and now it&#039;s not working.\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/theeventscalendar.com\/support\/#website\",\"url\":\"https:\/\/theeventscalendar.com\/support\/\",\"name\":\"\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/theeventscalendar.com\/support\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"We&#039;ve moved to our public domain name and now it&#039;s not working. -","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/weve-moved-to-our-public-domain-name-and-now-its-not-working\/","og_locale":"en_US","og_type":"article","og_title":"We&#039;ve moved to our public domain name and now it&#039;s not working. -","og_description":"Hi there &#8212; We&#8217;ve recently moved our build over to our public server and we&#8217;re having issues with licensing. We followed the tutorial: https:\/\/theeventscalendar.com\/knowledgebase\/moving-your-license-keys\/ which instructed us to remove the keys from the original WordPress system, then to disconnect the keys through Modern Tribe&#8217;s website, and then finally add the keys to our new instance [&hellip;]","og_url":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/weve-moved-to-our-public-domain-name-and-now-its-not-working\/","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/weve-moved-to-our-public-domain-name-and-now-its-not-working\/","url":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/weve-moved-to-our-public-domain-name-and-now-its-not-working\/","name":"We&#039;ve moved to our public domain name and now it&#039;s not working. -","isPartOf":{"@id":"https:\/\/theeventscalendar.com\/support\/#website"},"datePublished":"2017-09-26T16:06:43+00:00","breadcrumb":{"@id":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/weve-moved-to-our-public-domain-name-and-now-its-not-working\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/theeventscalendar.com\/support\/forums\/topic\/weve-moved-to-our-public-domain-name-and-now-its-not-working\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/weve-moved-to-our-public-domain-name-and-now-its-not-working\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/theeventscalendar.com\/support\/"},{"@type":"ListItem","position":2,"name":"Topics","item":"https:\/\/theeventscalendar.com\/support\/topics\/"},{"@type":"ListItem","position":3,"name":"Calendar Products","item":"https:\/\/theeventscalendar.com\/support\/forums\/forum\/events\/"},{"@type":"ListItem","position":4,"name":"Events Calendar PRO","item":"https:\/\/theeventscalendar.com\/support\/forums\/forum\/events\/events-calendar-pro\/"},{"@type":"ListItem","position":5,"name":"We&#039;ve moved to our public domain name and now it&#039;s not working."}]},{"@type":"WebSite","@id":"https:\/\/theeventscalendar.com\/support\/#website","url":"https:\/\/theeventscalendar.com\/support\/","name":"","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/theeventscalendar.com\/support\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/topic\/1354977","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/topic"}],"about":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":0,"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/topic\/1354977\/revisions"}],"wp:attachment":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/media?parent=1354977"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}