{"id":1350460,"date":"2017-09-17T11:50:52","date_gmt":"2017-09-17T18:50:52","guid":{"rendered":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/billing-issue\/"},"modified":"2017-09-18T07:43:02","modified_gmt":"2017-09-18T14:43:02","slug":"billing-issue","status":"closed","type":"topic","link":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/billing-issue\/","title":{"rendered":"Billing Issue"},"content":{"rendered":"<p>I have a billing issue. This seems like a weird place to post a billing\/account issue but I can&#8217;t find anyplace else.<\/p>\n<p>I have been charged twice for my renewals. <\/p>\n<p>I paid for Events Calendar Pro and Community Events renewals manually, 10 days before my expiry date (Aug-08) ($124)<br \/>\nTransaction number: #1149279<\/p>\n<p>My account history shows that you also took a payment on the renewal date, using my credit card on file (Aug-18) ($158).<br \/>\nTransaction number: #1337328<\/p>\n<p>It looks like this also happened last year for the Event Tickets Plus plugin, June 08 2016 and June 18 2016 ($62.00 X 2).<br \/>\nTransaction numbers: #1124107 and #1128931<\/p>\n<p>As you can see by my licenses, I do not have multiple copies of these plugins.<\/p>\n<p>Please refund the $158 and the $62.<\/p>\n<p>Thank you.<\/p>\n","protected":false},"template":"","class_list":["post-1350460","topic","type-topic","status-closed","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Billing Issue -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/billing-issue\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Billing Issue -\" \/>\n<meta property=\"og:description\" content=\"I have a billing issue. This seems like a weird place to post a billing\/account issue but I can&#8217;t find anyplace else. I have been charged twice for my renewals. I paid for Events Calendar Pro and Community Events renewals manually, 10 days before my expiry date (Aug-08) ($124) Transaction number: #1149279 My account history [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/billing-issue\/\" \/>\n<meta property=\"article:modified_time\" content=\"2017-09-18T14:43:02+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/billing-issue\/\",\"url\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/billing-issue\/\",\"name\":\"Billing Issue -\",\"isPartOf\":{\"@id\":\"https:\/\/theeventscalendar.com\/support\/#website\"},\"datePublished\":\"2017-09-17T18:50:52+00:00\",\"dateModified\":\"2017-09-18T14:43:02+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/billing-issue\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/billing-issue\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/billing-issue\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/theeventscalendar.com\/support\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Topics\",\"item\":\"https:\/\/theeventscalendar.com\/support\/topics\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Welcome!\",\"item\":\"https:\/\/theeventscalendar.com\/support\/forums\/forum\/_welcome\/\"},{\"@type\":\"ListItem\",\"position\":4,\"name\":\"Pre-Sales Questions\",\"item\":\"https:\/\/theeventscalendar.com\/support\/forums\/forum\/_welcome\/pre-sales-questions\/\"},{\"@type\":\"ListItem\",\"position\":5,\"name\":\"Billing Issue\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/theeventscalendar.com\/support\/#website\",\"url\":\"https:\/\/theeventscalendar.com\/support\/\",\"name\":\"\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/theeventscalendar.com\/support\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Billing Issue -","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/billing-issue\/","og_locale":"en_US","og_type":"article","og_title":"Billing Issue -","og_description":"I have a billing issue. This seems like a weird place to post a billing\/account issue but I can&#8217;t find anyplace else. I have been charged twice for my renewals. I paid for Events Calendar Pro and Community Events renewals manually, 10 days before my expiry date (Aug-08) ($124) Transaction number: #1149279 My account history [&hellip;]","og_url":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/billing-issue\/","article_modified_time":"2017-09-18T14:43:02+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/billing-issue\/","url":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/billing-issue\/","name":"Billing Issue -","isPartOf":{"@id":"https:\/\/theeventscalendar.com\/support\/#website"},"datePublished":"2017-09-17T18:50:52+00:00","dateModified":"2017-09-18T14:43:02+00:00","breadcrumb":{"@id":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/billing-issue\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/theeventscalendar.com\/support\/forums\/topic\/billing-issue\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/billing-issue\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/theeventscalendar.com\/support\/"},{"@type":"ListItem","position":2,"name":"Topics","item":"https:\/\/theeventscalendar.com\/support\/topics\/"},{"@type":"ListItem","position":3,"name":"Welcome!","item":"https:\/\/theeventscalendar.com\/support\/forums\/forum\/_welcome\/"},{"@type":"ListItem","position":4,"name":"Pre-Sales Questions","item":"https:\/\/theeventscalendar.com\/support\/forums\/forum\/_welcome\/pre-sales-questions\/"},{"@type":"ListItem","position":5,"name":"Billing Issue"}]},{"@type":"WebSite","@id":"https:\/\/theeventscalendar.com\/support\/#website","url":"https:\/\/theeventscalendar.com\/support\/","name":"","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/theeventscalendar.com\/support\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/topic\/1350460","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/topic"}],"about":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":1,"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/topic\/1350460\/revisions"}],"predecessor-version":[{"id":1350666,"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/topic\/1350460\/revisions\/1350666"}],"wp:attachment":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/media?parent=1350460"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}