{"id":1349081,"date":"2017-09-14T05:09:41","date_gmt":"2017-09-14T12:09:41","guid":{"rendered":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/tickets-status-miscalculation\/"},"modified":"2017-09-14T05:09:41","modified_gmt":"2017-09-14T12:09:41","slug":"tickets-status-miscalculation","status":"closed","type":"topic","link":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/tickets-status-miscalculation\/","title":{"rendered":"Tickets status miscalculation"},"content":{"rendered":"<p>Hello,<br \/>\nI have two urgent problems with ticket issuing.<\/p>\n<p>1.<br \/>\nThere are 45 sold items in EDD.<br \/>\nThere are 41 sold, 1 remaining, 3 awaiting tickets in Events\/Participants.<br \/>\nAll 45 tickets were bought by 4 customers with 4 payments.<br \/>\nWhy Events show 41+1+3?<\/p>\n<p>2.<br \/>\nA customer bought some tickets with one payment.<br \/>\nEDD payment is OK.<br \/>\nThe customer got in the same minute two identical emails with tickets &#8211; but with doubled tickets for each event, she wants to visit.<br \/>\nThere are doubled tickets for this customer In particular events &#8211; for example, she got 4 tickets instead 2 tickets.  <\/p>\n<p>Thanks for rapid solving. We can&#8217;\u0165 rely on Tickets status calculations.<\/p>\n<p>Jan<\/p>\n","protected":false},"template":"","class_list":["post-1349081","topic","type-topic","status-closed","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Tickets status miscalculation -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/tickets-status-miscalculation\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Tickets status miscalculation -\" \/>\n<meta property=\"og:description\" content=\"Hello, I have two urgent problems with ticket issuing. 1. There are 45 sold items in EDD. There are 41 sold, 1 remaining, 3 awaiting tickets in Events\/Participants. All 45 tickets were bought by 4 customers with 4 payments. Why Events show 41+1+3? 2. A customer bought some tickets with one payment. EDD payment is [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/tickets-status-miscalculation\/\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/tickets-status-miscalculation\/\",\"url\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/tickets-status-miscalculation\/\",\"name\":\"Tickets status miscalculation -\",\"isPartOf\":{\"@id\":\"https:\/\/theeventscalendar.com\/support\/#website\"},\"datePublished\":\"2017-09-14T12:09:41+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/tickets-status-miscalculation\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/tickets-status-miscalculation\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/tickets-status-miscalculation\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/theeventscalendar.com\/support\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Topics\",\"item\":\"https:\/\/theeventscalendar.com\/support\/topics\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Ticket Products\",\"item\":\"https:\/\/theeventscalendar.com\/support\/forums\/forum\/event-tickets\/\"},{\"@type\":\"ListItem\",\"position\":4,\"name\":\"Event Tickets Plus\",\"item\":\"https:\/\/theeventscalendar.com\/support\/forums\/forum\/event-tickets\/event-tickets-plus\/\"},{\"@type\":\"ListItem\",\"position\":5,\"name\":\"Tickets status miscalculation\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/theeventscalendar.com\/support\/#website\",\"url\":\"https:\/\/theeventscalendar.com\/support\/\",\"name\":\"\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/theeventscalendar.com\/support\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Tickets status miscalculation -","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/tickets-status-miscalculation\/","og_locale":"en_US","og_type":"article","og_title":"Tickets status miscalculation -","og_description":"Hello, I have two urgent problems with ticket issuing. 1. There are 45 sold items in EDD. There are 41 sold, 1 remaining, 3 awaiting tickets in Events\/Participants. All 45 tickets were bought by 4 customers with 4 payments. Why Events show 41+1+3? 2. A customer bought some tickets with one payment. 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