{"id":1341350,"date":"2017-08-28T12:57:10","date_gmt":"2017-08-28T19:57:10","guid":{"rendered":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/license-issue-on-pantheon\/"},"modified":"2017-08-28T12:57:10","modified_gmt":"2017-08-28T19:57:10","slug":"license-issue-on-pantheon","status":"closed","type":"topic","link":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/license-issue-on-pantheon\/","title":{"rendered":"License issue on Pantheon"},"content":{"rendered":"

I’m receiving error messages on all of my licenses (at different intervals) indicating that we are out of installs. The problem is that we are with Pantheon who reports our domain as appserver-43ee5274.c.pantheon-dmz.internal, where 43ee5274 changes based on where the load server sends you. Our primary domain name is never sent. This causes our license to think it’s installed on multiple locations, and therefore giving us the error. I do understand that the plugin will continue to work, and we are simply unable to get automatic updates… but this is not ideal.<\/p>\n

Is there:
\na) a simple fix for this other than manually downloading and upgrading the plugins?
\nb) some other way to get our primary domain to report back, instead of the Pantheon addresses?<\/p>\n","protected":false},"template":"","class_list":["post-1341350","topic","type-topic","status-closed","hentry"],"yoast_head":"\nLicense issue on Pantheon -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/license-issue-on-pantheon\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"License issue on Pantheon -\" \/>\n<meta property=\"og:description\" content=\"I’m receiving error messages on all of my licenses (at different intervals) indicating that we are out of installs. The problem is that we are with Pantheon who reports our domain as appserver-43ee5274.c.pantheon-dmz.internal, where 43ee5274 changes based on where the load server sends you. Our primary domain name is never sent. This causes our license […]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/license-issue-on-pantheon\/\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/license-issue-on-pantheon\/\",\"url\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/license-issue-on-pantheon\/\",\"name\":\"License issue on Pantheon -\",\"isPartOf\":{\"@id\":\"https:\/\/theeventscalendar.com\/support\/#website\"},\"datePublished\":\"2017-08-28T19:57:10+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/license-issue-on-pantheon\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/license-issue-on-pantheon\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/license-issue-on-pantheon\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/theeventscalendar.com\/support\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Topics\",\"item\":\"https:\/\/theeventscalendar.com\/support\/topics\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Calendar Products\",\"item\":\"https:\/\/theeventscalendar.com\/support\/forums\/forum\/events\/\"},{\"@type\":\"ListItem\",\"position\":4,\"name\":\"Events Calendar PRO\",\"item\":\"https:\/\/theeventscalendar.com\/support\/forums\/forum\/events\/events-calendar-pro\/\"},{\"@type\":\"ListItem\",\"position\":5,\"name\":\"License issue on Pantheon\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/theeventscalendar.com\/support\/#website\",\"url\":\"https:\/\/theeventscalendar.com\/support\/\",\"name\":\"\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/theeventscalendar.com\/support\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"License issue on Pantheon -","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/license-issue-on-pantheon\/","og_locale":"en_US","og_type":"article","og_title":"License issue on Pantheon -","og_description":"I’m receiving error messages on all of my licenses (at different intervals) indicating that we are out of installs. The problem is that we are with Pantheon who reports our domain as appserver-43ee5274.c.pantheon-dmz.internal, where 43ee5274 changes based on where the load server sends you. Our primary domain name is never sent. 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