{"id":1329888,"date":"2017-08-02T22:42:50","date_gmt":"2017-08-03T05:42:50","guid":{"rendered":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/editing-ticket-details-after-submission\/"},"modified":"2017-08-16T17:33:06","modified_gmt":"2017-08-17T00:33:06","slug":"editing-ticket-details-after-submission","status":"closed","type":"topic","link":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/editing-ticket-details-after-submission\/","title":{"rendered":"Editing ticket details after submission"},"content":{"rendered":"<p>Hi,<\/p>\n<p>Two people have added tickets without any of their ticket details being passed through &#8211; can you give me any indication of how this might have happened when there are mandatory fields for the attendee to complete?<\/p>\n<p><a href=\"https:\/\/supportus.stchristophers.org.uk\/tickets\/moonlight-walk-2017\/\">My event link<\/a><\/p>\n<p>I then implemented the plugin suggested <a href=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/attendees-6\/\">here<\/a> attendee-data-editor however the modal popup isn&#8217;t showing for any of the &#8220;edit details&#8221; links so I can&#8217;t edit the tickets. There don&#8217;t appear to be any JS errors preventing the popup etc.<\/p>\n<p>If I can at least get this plugin to work (it doesn&#8217;t need to be in a modal, could I just open the form editor in a new window with a function edit?) then it would mean I can resolve issues where people have, inexplicably, checked out without ticket details.<\/p>\n<p>There&#8217;s just been an Event Tickets and Event Tickets Plus update &#8211; could there be a conflict?<\/p>\n<p>Many thanks as always &#8211; really appreciate the help!<\/p>\n<p>Penny<\/p>\n<p>========================<br \/>\nPLEASE LEAVE FOR SUPPORT<br \/>\nReporting the same issue as:\u00a0https:\/\/theeventscalendar.com\/support\/forums\/topic\/attendees-6\/<\/p>\n","protected":false},"template":"","class_list":["post-1329888","topic","type-topic","status-closed","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Editing ticket details after submission -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/editing-ticket-details-after-submission\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Editing ticket details after submission -\" \/>\n<meta property=\"og:description\" content=\"Hi, Two people have added tickets without any of their ticket details being passed through &#8211; can you give me any indication of how this might have happened when there are mandatory fields for the attendee to complete? My event link I then implemented the plugin suggested here attendee-data-editor however the modal popup isn&#8217;t showing [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/editing-ticket-details-after-submission\/\" \/>\n<meta property=\"article:modified_time\" content=\"2017-08-17T00:33:06+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/editing-ticket-details-after-submission\/\",\"url\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/editing-ticket-details-after-submission\/\",\"name\":\"Editing ticket details after submission -\",\"isPartOf\":{\"@id\":\"https:\/\/theeventscalendar.com\/support\/#website\"},\"datePublished\":\"2017-08-03T05:42:50+00:00\",\"dateModified\":\"2017-08-17T00:33:06+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/editing-ticket-details-after-submission\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/editing-ticket-details-after-submission\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/editing-ticket-details-after-submission\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/theeventscalendar.com\/support\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Topics\",\"item\":\"https:\/\/theeventscalendar.com\/support\/topics\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Ticket Products\",\"item\":\"https:\/\/theeventscalendar.com\/support\/forums\/forum\/event-tickets\/\"},{\"@type\":\"ListItem\",\"position\":4,\"name\":\"Event Tickets Plus\",\"item\":\"https:\/\/theeventscalendar.com\/support\/forums\/forum\/event-tickets\/event-tickets-plus\/\"},{\"@type\":\"ListItem\",\"position\":5,\"name\":\"Editing ticket details after submission\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/theeventscalendar.com\/support\/#website\",\"url\":\"https:\/\/theeventscalendar.com\/support\/\",\"name\":\"\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/theeventscalendar.com\/support\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Editing ticket details after submission -","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/editing-ticket-details-after-submission\/","og_locale":"en_US","og_type":"article","og_title":"Editing ticket details after submission -","og_description":"Hi, Two people have added tickets without any of their ticket details being passed through &#8211; can you give me any indication of how this might have happened when there are mandatory fields for the attendee to complete? My event link I then implemented the plugin suggested here attendee-data-editor however the modal popup isn&#8217;t showing [&hellip;]","og_url":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/editing-ticket-details-after-submission\/","article_modified_time":"2017-08-17T00:33:06+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/editing-ticket-details-after-submission\/","url":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/editing-ticket-details-after-submission\/","name":"Editing ticket details after submission -","isPartOf":{"@id":"https:\/\/theeventscalendar.com\/support\/#website"},"datePublished":"2017-08-03T05:42:50+00:00","dateModified":"2017-08-17T00:33:06+00:00","breadcrumb":{"@id":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/editing-ticket-details-after-submission\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/theeventscalendar.com\/support\/forums\/topic\/editing-ticket-details-after-submission\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/editing-ticket-details-after-submission\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/theeventscalendar.com\/support\/"},{"@type":"ListItem","position":2,"name":"Topics","item":"https:\/\/theeventscalendar.com\/support\/topics\/"},{"@type":"ListItem","position":3,"name":"Ticket Products","item":"https:\/\/theeventscalendar.com\/support\/forums\/forum\/event-tickets\/"},{"@type":"ListItem","position":4,"name":"Event Tickets Plus","item":"https:\/\/theeventscalendar.com\/support\/forums\/forum\/event-tickets\/event-tickets-plus\/"},{"@type":"ListItem","position":5,"name":"Editing ticket details after submission"}]},{"@type":"WebSite","@id":"https:\/\/theeventscalendar.com\/support\/#website","url":"https:\/\/theeventscalendar.com\/support\/","name":"","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/theeventscalendar.com\/support\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/topic\/1329888","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/topic"}],"about":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":1,"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/topic\/1329888\/revisions"}],"predecessor-version":[{"id":1331104,"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/topic\/1329888\/revisions\/1331104"}],"wp:attachment":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/media?parent=1329888"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}