{"id":1327154,"date":"2017-07-27T14:29:59","date_gmt":"2017-07-27T21:29:59","guid":{"rendered":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/error-on-checkout\/"},"modified":"2017-07-27T14:29:59","modified_gmt":"2017-07-27T21:29:59","slug":"error-on-checkout","status":"closed","type":"topic","link":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/error-on-checkout\/","title":{"rendered":"Error on checkout"},"content":{"rendered":"<p>Hello<\/p>\n<p>We&#8217;ve got one event (that we know of) that causes an internal server error on checkout.  After the final button click &#8220;place order&#8221;, an internal server error appears at the top of the form<\/p>\n<p>The order does actually go through, but the product\/ticket ordered is not linked to the event. This means customers are purchasing ticket without actually being added to the attendee list, and because they receive an error they believe the order didn&#8217;t go through.<\/p>\n<p>Can you help us with this issue.<\/p>\n<p>From error log:<\/p>\n<p>[Thu Jul 27 20:16:19.817134 2017] [fcgid:warn] [pid 4011] [client 70.28.3.117:51676] mod_fcgid: stderr: PHP Fatal error:  Uncaught TypeError: Argument 1 passed to Tribe__Utils__Post_Root_Pool::generate_unique_root() must be an instance of WP_Post, null given, called in &#8230;wp-content\/plugins\/event-tickets-plus\/src\/Tribe\/Meta\/Unique_ID.php on line 100 and defined in &#8230;\/wp-content\/plugins\/event-tickets\/common\/src\/Tribe\/Utils\/Post_Root_Pool.php:38, referer: https:\/\/torontoadventures.ca\/checkout\/<\/p>\n<p>[Thu Jul 27 20:16:19.817292 2017] [fcgid:warn] [pid 4011] [client 70.28.3.117:51676] mod_fcgid: stderr: Stack trace:, referer: https:\/\/torontoadventures.ca\/checkout\/<\/p>\n<p>[Thu Jul 27 20:16:19.817300 2017] [fcgid:warn] [pid 4011] [client 70.28.3.117:51676] mod_fcgid: stderr: #0 &#8230;\/wp-content\/plugins\/event-tickets-plus\/src\/Tribe\/Meta\/Unique_ID.php(100): Tribe__Utils__Post_Root_Pool-&gt;generate_unique_root(NULL), referer: https:\/\/torontoadventures.ca\/checkout\/<\/p>\n<p>[Thu Jul 27 20:16:19.817307 2017] [fcgid:warn] [pid 4011] [client 70.28.3.117:51676] mod_fcgid: stderr: #1 &#8230;\/wp-content\/plugins\/event-tickets-plus\/src\/Tribe\/Meta\/Unique_ID.php(60): Tribe__Tickets_Plus__Meta__Unique_ID-&gt;get_event_root(24395), referer: https:\/\/torontoadventures.ca\/checkout\/<\/p>\n<p>[Thu Jul 27 20:16:19.817313 2017] [fcgid:warn] [pid 4011] [client 70.28.3.117:51676] mod_fcgid: stderr: #2 \/home\/torontoadventures\/public_html\/wp-includes\/class-wp-hook.php(300): Tribe__Tickets_Plus__Meta__Unique_ID-&gt;assign_unique_id(73972, 24395), referer: https:\/\/torontoadventures.ca\/checkout\/<\/p>\n<p>[Thu Jul 27 20:16:19.817319 2017] [fcgid:warn] [pid 4011] [client 70.28.3.117:51676] mod_fcgid: stderr: #3 ..\/wp-includes\/class-wp-hook.php(323): WP_Hook-&gt;apply_filters(&#8221;, Array), referer: https:\/\/torontoadventures.ca\/checkout\/<\/p>\n<p>[Thu Jul 27 20:16:19.817324 2017] [fcgid:warn] [pid 4011] [client 70.28.3.117:51676] mod_fcgid: stderr: #4 \/home\/torontoadventures in &#8230;\/wp-content\/plugins\/event-tickets\/common\/src\/Tribe\/Utils\/Post_Root_Pool.php on line 38, referer: https:\/\/torontoadventures.ca\/checkout\/<\/p>\n","protected":false},"template":"","class_list":["post-1327154","topic","type-topic","status-closed","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Error on checkout -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/error-on-checkout\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Error on checkout -\" \/>\n<meta property=\"og:description\" content=\"Hello We&#8217;ve got one event (that we know of) that causes an internal server error on checkout. 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