{"id":1318331,"date":"2017-07-10T06:17:26","date_gmt":"2017-07-10T13:17:26","guid":{"rendered":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/tribe-tickets-edd-questions\/"},"modified":"2017-07-10T06:17:26","modified_gmt":"2017-07-10T13:17:26","slug":"tribe-tickets-edd-questions","status":"closed","type":"topic","link":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/tribe-tickets-edd-questions\/","title":{"rendered":"Tribe tickets + EDD questions"},"content":{"rendered":"

Hi there,<\/p>\n

We are using Tribe events + events tickets plus and the Easy Digital Downloads combination to build an ticketing website for one of our clients. The website is a platform for external sales agents who sell spots for two types of customers. Since the target audience of the events are specialised physicians and our client knows many of them, the way the ticket system is used is a little different than usual. Almost everything works, but we have a few issues.<\/p>\n

These questions are mostly about the connection between Tribe Event tickets and the EDD orders in which they are payed.<\/p>\n

1. Changing ticket information from the backend
\nI would like to be able to change ticket information of my attendees from the backend. Is this possible? I know users can edit their own tickets. <\/p>\n

2. Store-managers(administrators) ordering tickets and connecting them to users. (I.e. Creating attendees in the backend)<\/p>\n

Some tickets are in such high demand that our client wants to allow specific users to \u2018preorder\u2019 tickets. In which case the sale happens offline and our client wants to create the tickets and add them to a specific user(Sales Agent) so he can go on and send the tickets to his\/her clients.<\/p>\n

In EDD it is possible to assign orders\/payments to other users(who already bought before, so not possible for any user), but this doesn\u2019t place the tickets into his\/her account too. Is this possible in some way?<\/p>\n

3. Ticket details before order approving<\/p>\n

We guess tickets aren\u2019t created before the EDD order has been finalised. Because of this, the ticket information of the customer isn\u2019t visible. Is there a way to see this information in the backend before approving tickets?<\/p>\n

4. Order and ticket reports
\nOur client would like to export reports consisting of both order information and ticket information. Is this possible?<\/p>\n

Thanks in advance!<\/p>\n","protected":false},"template":"","class_list":["post-1318331","topic","type-topic","status-closed","hentry"],"yoast_head":"\nTribe tickets + EDD questions -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/tribe-tickets-edd-questions\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Tribe tickets + EDD questions -\" \/>\n<meta property=\"og:description\" content=\"Hi there, We are using Tribe events + events tickets plus and the Easy Digital Downloads combination to build an ticketing website for one of our clients. The website is a platform for external sales agents who sell spots for two types of customers. 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