{"id":1310599,"date":"2017-06-28T13:16:42","date_gmt":"2017-06-28T20:16:42","guid":{"rendered":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/http-500-error-listing-attendees\/"},"modified":"2017-06-28T13:16:42","modified_gmt":"2017-06-28T20:16:42","slug":"http-500-error-listing-attendees","status":"closed","type":"topic","link":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/http-500-error-listing-attendees\/","title":{"rendered":"HTTP 500 Error Listing Attendees"},"content":{"rendered":"<p>We have an event with 3800 attendees.  When we click on the attendee link to show\/check-in the attendees, we get a 500 error or a 502 error.<br \/>\nThe site is hosted on WP Engine, on a professional plan, so its not some cheap GoDaddy account.<\/p>\n<p>From the server tech:<\/p>\n<blockquote><p>&#8220;So, Robert, it looks like it\u2019s failing due to allocated memory. You\u2019re set to the server limit of 512MB, and the process itself is trying to allocate more than that.&#8221;<\/p><\/blockquote>\n<p>They pumped it upto 768, then it shows 502 errors.   Then they said this:<\/p>\n<blockquote><p>&#8220;Robert, unfortunately, it is hitting the servers kill script. Processes that take longer than 60 seconds are killed by the server, to ensure server stability.&#8221; <\/p><\/blockquote>\n<p>At the suggestion of the server tech, we disabled all other plugins and the report did run, but we can&#8217;t operate that way.  <\/p>\n<p>Question:<br \/>\n1. Is this normal for ~4000 attendees?<br \/>\n2. Can your plugin handle events that large?<br \/>\n3. Do you recommend a different host?<\/p>\n<p>Thanks<\/p>\n","protected":false},"template":"","class_list":["post-1310599","topic","type-topic","status-closed","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>HTTP 500 Error Listing Attendees -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/http-500-error-listing-attendees\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"HTTP 500 Error Listing Attendees -\" \/>\n<meta property=\"og:description\" content=\"We have an event with 3800 attendees. When we click on the attendee link to show\/check-in the attendees, we get a 500 error or a 502 error. The site is hosted on WP Engine, on a professional plan, so its not some cheap GoDaddy account. From the server tech: &#8220;So, Robert, it looks like it\u2019s [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/http-500-error-listing-attendees\/\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/http-500-error-listing-attendees\/\",\"url\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/http-500-error-listing-attendees\/\",\"name\":\"HTTP 500 Error Listing Attendees -\",\"isPartOf\":{\"@id\":\"https:\/\/theeventscalendar.com\/support\/#website\"},\"datePublished\":\"2017-06-28T20:16:42+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/http-500-error-listing-attendees\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/http-500-error-listing-attendees\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/http-500-error-listing-attendees\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/theeventscalendar.com\/support\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Topics\",\"item\":\"https:\/\/theeventscalendar.com\/support\/topics\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Ticket Products\",\"item\":\"https:\/\/theeventscalendar.com\/support\/forums\/forum\/event-tickets\/\"},{\"@type\":\"ListItem\",\"position\":4,\"name\":\"Event Tickets Plus\",\"item\":\"https:\/\/theeventscalendar.com\/support\/forums\/forum\/event-tickets\/event-tickets-plus\/\"},{\"@type\":\"ListItem\",\"position\":5,\"name\":\"HTTP 500 Error Listing Attendees\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/theeventscalendar.com\/support\/#website\",\"url\":\"https:\/\/theeventscalendar.com\/support\/\",\"name\":\"\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/theeventscalendar.com\/support\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"HTTP 500 Error Listing Attendees -","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/http-500-error-listing-attendees\/","og_locale":"en_US","og_type":"article","og_title":"HTTP 500 Error Listing Attendees -","og_description":"We have an event with 3800 attendees. When we click on the attendee link to show\/check-in the attendees, we get a 500 error or a 502 error. The site is hosted on WP Engine, on a professional plan, so its not some cheap GoDaddy account. 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