{"id":1297009,"date":"2017-06-12T22:02:18","date_gmt":"2017-06-13T05:02:18","guid":{"rendered":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/expired-account-w-lost-login-info\/"},"modified":"2017-06-13T09:33:43","modified_gmt":"2017-06-13T16:33:43","slug":"expired-account-w-lost-login-info","status":"closed","type":"topic","link":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/expired-account-w-lost-login-info\/","title":{"rendered":"Expired account w\/ lost login info"},"content":{"rendered":"

Hello,
\nI took over management of our firstbaptistlawrence.com website about a year ago. At some point after the site’s creation in 2013 and before I took over in May 2016, we had a paid subscription to Events Calendar Pro. That subscription has expired, and since then we’ve continued to use an outdated version. I’m interested in renewing our subscription. Although the church secretary and I have worked together to recover the account, we can’t seem to figure out what e-mail address was used to create it. We’ve tried both the office@firstbaptistlawrence.com e-mail address (the address she now uses for church e-mail) and also an old address, jenny@firstbaptistlawrence.com, which was deleted at one point. We even tried re-creating the jenny@firstbaptistlawrence.com e-mail account, but when we requested a password reset, no reply was ever received. And we tried about 3 times over the course of several days.
\nCan you please help? Thank you.
\nSusan Pauls
\nDigital Outreach Coordinator
\nFirst Baptist Church
\nLawrence, KS<\/p>\n","protected":false},"template":"","class_list":["post-1297009","topic","type-topic","status-closed","hentry"],"yoast_head":"\nExpired account w\/ lost login info -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/expired-account-w-lost-login-info\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Expired account w\/ lost login info -\" \/>\n<meta property=\"og:description\" content=\"Hello, I took over management of our firstbaptistlawrence.com website about a year ago. At some point after the site’s creation in 2013 and before I took over in May 2016, we had a paid subscription to Events Calendar Pro. That subscription has expired, and since then we’ve continued to use an outdated version. 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