{"id":1287183,"date":"2017-05-22T10:15:54","date_gmt":"2017-05-22T17:15:54","guid":{"rendered":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/not-working-event-calendar-pro-ticket-purchase-email-notification\/"},"modified":"2017-05-25T17:48:12","modified_gmt":"2017-05-26T00:48:12","slug":"not-working-event-calendar-pro-ticket-purchase-email-notification","status":"closed","type":"topic","link":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/not-working-event-calendar-pro-ticket-purchase-email-notification\/","title":{"rendered":"NOT WORKING: Event Calendar Pro Ticket Purchase Email Notification"},"content":{"rendered":"<p>Hi,<\/p>\n<p>We have had trouble with the Events Calendar Pro plugin for the past 2 months (lost orders, problems with guest login, no notifications, etc.).<\/p>\n<p>It seems your recent updates have taken care of most of the problems &#8211; we just made a test purchase through Paypal and it worked (email notification of processing payment went through to the site administrator and the number of tickets for the event updated successfully).<\/p>\n<p>HOWEVER, the email confirming processing payment and event details DOES NOT go through (i.e. the customer never receives email notification of the purchase). We have even tested manually sending the email after the fact, and it still does not go through. PLEASE HELP!!!<\/p>\n<p>BTW &#8211; I tried deactivating all plugins EXCEPT event calendar\/tickets and woocommerce &#8211; no dice. I also moved to default twenty fourteen WP theme &#8211; still no dice.<\/p>\n","protected":false},"template":"","class_list":["post-1287183","topic","type-topic","status-closed","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>NOT WORKING: Event Calendar Pro Ticket Purchase Email Notification -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/not-working-event-calendar-pro-ticket-purchase-email-notification\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"NOT WORKING: Event Calendar Pro Ticket Purchase Email Notification -\" \/>\n<meta property=\"og:description\" content=\"Hi, We have had trouble with the Events Calendar Pro plugin for the past 2 months (lost orders, problems with guest login, no notifications, etc.). It seems your recent updates have taken care of most of the problems &#8211; we just made a test purchase through Paypal and it worked (email notification of processing payment [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/not-working-event-calendar-pro-ticket-purchase-email-notification\/\" \/>\n<meta property=\"article:modified_time\" content=\"2017-05-26T00:48:12+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/not-working-event-calendar-pro-ticket-purchase-email-notification\/\",\"url\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/not-working-event-calendar-pro-ticket-purchase-email-notification\/\",\"name\":\"NOT WORKING: Event Calendar Pro Ticket Purchase Email Notification -\",\"isPartOf\":{\"@id\":\"https:\/\/theeventscalendar.com\/support\/#website\"},\"datePublished\":\"2017-05-22T17:15:54+00:00\",\"dateModified\":\"2017-05-26T00:48:12+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/not-working-event-calendar-pro-ticket-purchase-email-notification\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/not-working-event-calendar-pro-ticket-purchase-email-notification\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/not-working-event-calendar-pro-ticket-purchase-email-notification\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/theeventscalendar.com\/support\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Topics\",\"item\":\"https:\/\/theeventscalendar.com\/support\/topics\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Ticket Products\",\"item\":\"https:\/\/theeventscalendar.com\/support\/forums\/forum\/event-tickets\/\"},{\"@type\":\"ListItem\",\"position\":4,\"name\":\"Event Tickets Plus\",\"item\":\"https:\/\/theeventscalendar.com\/support\/forums\/forum\/event-tickets\/event-tickets-plus\/\"},{\"@type\":\"ListItem\",\"position\":5,\"name\":\"NOT WORKING: Event Calendar Pro Ticket Purchase Email Notification\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/theeventscalendar.com\/support\/#website\",\"url\":\"https:\/\/theeventscalendar.com\/support\/\",\"name\":\"\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/theeventscalendar.com\/support\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"NOT WORKING: Event Calendar Pro Ticket Purchase Email Notification -","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/not-working-event-calendar-pro-ticket-purchase-email-notification\/","og_locale":"en_US","og_type":"article","og_title":"NOT WORKING: Event Calendar Pro Ticket Purchase Email Notification -","og_description":"Hi, We have had trouble with the Events Calendar Pro plugin for the past 2 months (lost orders, problems with guest login, no notifications, etc.). It seems your recent updates have taken care of most of the problems &#8211; we just made a test purchase through Paypal and it worked (email notification of processing payment [&hellip;]","og_url":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/not-working-event-calendar-pro-ticket-purchase-email-notification\/","article_modified_time":"2017-05-26T00:48:12+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/not-working-event-calendar-pro-ticket-purchase-email-notification\/","url":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/not-working-event-calendar-pro-ticket-purchase-email-notification\/","name":"NOT WORKING: Event Calendar Pro Ticket Purchase Email Notification -","isPartOf":{"@id":"https:\/\/theeventscalendar.com\/support\/#website"},"datePublished":"2017-05-22T17:15:54+00:00","dateModified":"2017-05-26T00:48:12+00:00","breadcrumb":{"@id":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/not-working-event-calendar-pro-ticket-purchase-email-notification\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/theeventscalendar.com\/support\/forums\/topic\/not-working-event-calendar-pro-ticket-purchase-email-notification\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/not-working-event-calendar-pro-ticket-purchase-email-notification\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/theeventscalendar.com\/support\/"},{"@type":"ListItem","position":2,"name":"Topics","item":"https:\/\/theeventscalendar.com\/support\/topics\/"},{"@type":"ListItem","position":3,"name":"Ticket Products","item":"https:\/\/theeventscalendar.com\/support\/forums\/forum\/event-tickets\/"},{"@type":"ListItem","position":4,"name":"Event Tickets Plus","item":"https:\/\/theeventscalendar.com\/support\/forums\/forum\/event-tickets\/event-tickets-plus\/"},{"@type":"ListItem","position":5,"name":"NOT WORKING: Event Calendar Pro Ticket Purchase Email Notification"}]},{"@type":"WebSite","@id":"https:\/\/theeventscalendar.com\/support\/#website","url":"https:\/\/theeventscalendar.com\/support\/","name":"","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/theeventscalendar.com\/support\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/topic\/1287183","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/topic"}],"about":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":1,"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/topic\/1287183\/revisions"}],"predecessor-version":[{"id":1289175,"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/topic\/1287183\/revisions\/1289175"}],"wp:attachment":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/media?parent=1287183"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}