{"id":1282959,"date":"2017-05-12T07:25:42","date_gmt":"2017-05-12T14:25:42","guid":{"rendered":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/ce-new-install-and-lot-of-problems-need-help-or-refund\/"},"modified":"2017-05-12T13:00:50","modified_gmt":"2017-05-12T20:00:50","slug":"ce-new-install-and-lot-of-problems-need-help-or-refund","status":"closed","type":"topic","link":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/ce-new-install-and-lot-of-problems-need-help-or-refund\/","title":{"rendered":"CE new install and lot of problems – Need help or refund"},"content":{"rendered":"

Hi Support,
\nI’ve purchesed about two hour ago community events and installed it on my website eventimarcheoggi.it and staging1.eventimarcheoggi.it (for more test).
\nIt seems a nightmare on my website, unfortunatly.
\nTake note on my live website I’ve autoptimize running, but in the staging domain it’s turned off (it cause conflicts with your plugin).
\nFor the same reason, the main website has the PRO version not updated, but the staging domain is totally updated.<\/p>\n

In the live version, eventimarcheoggi.it, there are some JS conflicts and it causes:<\/p>\n

1) the header (logo and menu on the top of the site) sometimes appear, and sometimes not. Tested on more browser and pc and it’s the same.
\n2)the fields. When the header issue come, the fields too are not working fine. For example, in the venue details the choose box disappear.
\n3) the sidebar. Don’t understand why the sidebar come after the content. I’m using the default template for the events calendar and all my website have the siderbar, obv the events and the calendar too. In this page the sidebar does not work, it’ belove the content and it’s horrible.<\/p>\n

At this point, I tested it without autoptimize on my staging domain, and the situation it’s a little better, but not sufficent.
\n1) the sidebar problem persist
\n2) the events categories on the add event page. There are not all, some category is missing, and the button “choose more category” does not appear.<\/p>\n

Anyway, after these two problems, the insert of the events seems working.<\/p>\n

Considering the fact I’m not a coder, I need your help.
\nI can give up with autoptimize, and put it down on my live website too, this is the worst options for me, but anyway, before do it if it’s very necessary, I need your help to resolve these two problems, or I need a refund, cause at the actual state my purchase it’s totally useless.<\/p>\n

Thanks in advice,
\nEmanuele<\/p>\n","protected":false},"template":"","class_list":["post-1282959","topic","type-topic","status-closed","hentry"],"yoast_head":"\nCE new install and lot of problems - Need help or refund -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/ce-new-install-and-lot-of-problems-need-help-or-refund\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"CE new install and lot of problems - Need help or refund -\" \/>\n<meta property=\"og:description\" content=\"Hi Support, I’ve purchesed about two hour ago community events and installed it on my website eventimarcheoggi.it and staging1.eventimarcheoggi.it (for more test). It seems a nightmare on my website, unfortunatly. 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