{"id":1278299,"date":"2017-05-03T15:35:00","date_gmt":"2017-05-03T22:35:00","guid":{"rendered":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/customers-didt-receive-email-notification-after-ticket-purchase\/"},"modified":"2017-05-03T15:35:00","modified_gmt":"2017-05-03T22:35:00","slug":"customers-didt-receive-email-notification-after-ticket-purchase","status":"closed","type":"topic","link":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/customers-didt-receive-email-notification-after-ticket-purchase\/","title":{"rendered":"Customers did&#039;t receive email notification after ticket purchase"},"content":{"rendered":"<p>Hello,<\/p>\n<p>My customers didn&#8217;t receive email notification after ticket purchase and i also tried to send the ticket manually, yet, they didn&#8217;t receive it. They even checked their spam, no email. I expected that after ticket purchase, there should be email for receipt of payment and another email sending the tickets to customers. Please, this need to be sorted as quickly as possible.<\/p>\n<p>Thanks<\/p>\n","protected":false},"template":"","class_list":["post-1278299","topic","type-topic","status-closed","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Customers did&#039;t receive email notification after ticket purchase -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/customers-didt-receive-email-notification-after-ticket-purchase\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Customers did&#039;t receive email notification after ticket purchase -\" \/>\n<meta property=\"og:description\" content=\"Hello, My customers didn&#8217;t receive email notification after ticket purchase and i also tried to send the ticket manually, yet, they didn&#8217;t receive it. They even checked their spam, no email. I expected that after ticket purchase, there should be email for receipt of payment and another email sending the tickets to customers. Please, this [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/customers-didt-receive-email-notification-after-ticket-purchase\/\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/customers-didt-receive-email-notification-after-ticket-purchase\/\",\"url\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/customers-didt-receive-email-notification-after-ticket-purchase\/\",\"name\":\"Customers did&#039;t receive email notification after ticket purchase -\",\"isPartOf\":{\"@id\":\"https:\/\/theeventscalendar.com\/support\/#website\"},\"datePublished\":\"2017-05-03T22:35:00+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/customers-didt-receive-email-notification-after-ticket-purchase\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/customers-didt-receive-email-notification-after-ticket-purchase\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/customers-didt-receive-email-notification-after-ticket-purchase\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/theeventscalendar.com\/support\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Topics\",\"item\":\"https:\/\/theeventscalendar.com\/support\/topics\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Ticket Products\",\"item\":\"https:\/\/theeventscalendar.com\/support\/forums\/forum\/event-tickets\/\"},{\"@type\":\"ListItem\",\"position\":4,\"name\":\"Event Tickets Plus\",\"item\":\"https:\/\/theeventscalendar.com\/support\/forums\/forum\/event-tickets\/event-tickets-plus\/\"},{\"@type\":\"ListItem\",\"position\":5,\"name\":\"Customers did&#039;t receive email notification after ticket purchase\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/theeventscalendar.com\/support\/#website\",\"url\":\"https:\/\/theeventscalendar.com\/support\/\",\"name\":\"\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/theeventscalendar.com\/support\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Customers did&#039;t receive email notification after ticket purchase -","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/customers-didt-receive-email-notification-after-ticket-purchase\/","og_locale":"en_US","og_type":"article","og_title":"Customers did&#039;t receive email notification after ticket purchase -","og_description":"Hello, My customers didn&#8217;t receive email notification after ticket purchase and i also tried to send the ticket manually, yet, they didn&#8217;t receive it. They even checked their spam, no email. I expected that after ticket purchase, there should be email for receipt of payment and another email sending the tickets to customers. 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