{"id":1276932,"date":"2017-05-01T13:59:24","date_gmt":"2017-05-01T20:59:24","guid":{"rendered":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/tickets-orders-not-fulfilling-if-user-isnt-logged-in\/"},"modified":"2017-05-01T13:59:24","modified_gmt":"2017-05-01T20:59:24","slug":"tickets-orders-not-fulfilling-if-user-isnt-logged-in","status":"closed","type":"topic","link":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/tickets-orders-not-fulfilling-if-user-isnt-logged-in\/","title":{"rendered":"Tickets orders not fulfilling if user isn&#039;t logged-in"},"content":{"rendered":"<p>We are using the Event Ticket Plus plug-in to sell tickets to our members.  I&#8217;ve noticed that unless the member is logged-in to our site, the tickets they are purchasing do not generate.  The credit card charge goes through WooCommerce and Stripe fine, but the order in WooCommerce shows zeros for quantity and price for the product.  The order emails don&#8217;t generate.  <\/p>\n<p>If you&#8217;re a logged-in member, all of the proper fields populate perfectly and the order email sends.  I don&#8217;t want to force people to login before purchasing and it doesn&#8217;t make sense that there are settings that allow users to place orders without logging-in if this is the result.<\/p>\n<p>Help please!<\/p>\n<p>Versions in use:<br \/>\nThe Events Calendar  4.4.5<br \/>\nEvent Tickets  4.4.6<br \/>\nEvent Tickets Plus 4.4.6<br \/>\nWooCommerce  3.0.5<br \/>\nStripe Gateway 3.1.7<br \/>\nWordPress 4.7.4<\/p>\n<p>Thanks.<\/p>\n<p>David<\/p>\n","protected":false},"template":"","class_list":["post-1276932","topic","type-topic","status-closed","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Tickets orders not fulfilling if user isn&#039;t logged-in -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/tickets-orders-not-fulfilling-if-user-isnt-logged-in\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Tickets orders not fulfilling if user isn&#039;t logged-in -\" \/>\n<meta property=\"og:description\" content=\"We are using the Event Ticket Plus plug-in to sell tickets to our members. 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