{"id":1266542,"date":"2017-04-07T06:39:04","date_gmt":"2017-04-07T13:39:04","guid":{"rendered":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/ticket-not-saved-when-adding-a-custom-field\/"},"modified":"2017-04-10T07:02:52","modified_gmt":"2017-04-10T14:02:52","slug":"ticket-not-saved-when-adding-a-custom-field","status":"closed","type":"topic","link":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/ticket-not-saved-when-adding-a-custom-field\/","title":{"rendered":"Ticket not saved when adding a custom field"},"content":{"rendered":"<p>We have encoutered a serious issue in ET\/ETP. When adding (or editing) a ticket (RSVP or WooCommerce-based), and adding a custom field (any type), the ticket is not saved when pressing the Save Ticket button.<\/p>\n<p>When removing the custom field, or not adding custom fields at all, the ticket is saved correctly.<\/p>\n<p>All our current and future tickets need to have custom fields,  so this issue makes our web unusable.<\/p>\n<p>We have previously added multiple tickets with custom fields without problems. We tested on different browsers (current Safari and Chrome), and on two different installations of the same web, and the issue remains. Also, all other plugins are deactivated, and the default Twenty-Sixteen theme was used during testing.<\/p>\n","protected":false},"template":"","class_list":["post-1266542","topic","type-topic","status-closed","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Ticket not saved when adding a custom field -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/ticket-not-saved-when-adding-a-custom-field\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Ticket not saved when adding a custom field -\" \/>\n<meta property=\"og:description\" content=\"We have encoutered a serious issue in ET\/ETP. When adding (or editing) a ticket (RSVP or WooCommerce-based), and adding a custom field (any type), the ticket is not saved when pressing the Save Ticket button. When removing the custom field, or not adding custom fields at all, the ticket is saved correctly. All our current [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/ticket-not-saved-when-adding-a-custom-field\/\" \/>\n<meta property=\"article:modified_time\" content=\"2017-04-10T14:02:52+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/ticket-not-saved-when-adding-a-custom-field\/\",\"url\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/ticket-not-saved-when-adding-a-custom-field\/\",\"name\":\"Ticket not saved when adding a custom field -\",\"isPartOf\":{\"@id\":\"https:\/\/theeventscalendar.com\/support\/#website\"},\"datePublished\":\"2017-04-07T13:39:04+00:00\",\"dateModified\":\"2017-04-10T14:02:52+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/ticket-not-saved-when-adding-a-custom-field\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/ticket-not-saved-when-adding-a-custom-field\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/ticket-not-saved-when-adding-a-custom-field\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/theeventscalendar.com\/support\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Topics\",\"item\":\"https:\/\/theeventscalendar.com\/support\/topics\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Ticket Products\",\"item\":\"https:\/\/theeventscalendar.com\/support\/forums\/forum\/event-tickets\/\"},{\"@type\":\"ListItem\",\"position\":4,\"name\":\"Event Tickets Plus\",\"item\":\"https:\/\/theeventscalendar.com\/support\/forums\/forum\/event-tickets\/event-tickets-plus\/\"},{\"@type\":\"ListItem\",\"position\":5,\"name\":\"Ticket not saved when adding a custom field\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/theeventscalendar.com\/support\/#website\",\"url\":\"https:\/\/theeventscalendar.com\/support\/\",\"name\":\"\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/theeventscalendar.com\/support\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Ticket not saved when adding a custom field -","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/ticket-not-saved-when-adding-a-custom-field\/","og_locale":"en_US","og_type":"article","og_title":"Ticket not saved when adding a custom field -","og_description":"We have encoutered a serious issue in ET\/ETP. When adding (or editing) a ticket (RSVP or WooCommerce-based), and adding a custom field (any type), the ticket is not saved when pressing the Save Ticket button. When removing the custom field, or not adding custom fields at all, the ticket is saved correctly. All our current [&hellip;]","og_url":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/ticket-not-saved-when-adding-a-custom-field\/","article_modified_time":"2017-04-10T14:02:52+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/ticket-not-saved-when-adding-a-custom-field\/","url":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/ticket-not-saved-when-adding-a-custom-field\/","name":"Ticket not saved when adding a custom field -","isPartOf":{"@id":"https:\/\/theeventscalendar.com\/support\/#website"},"datePublished":"2017-04-07T13:39:04+00:00","dateModified":"2017-04-10T14:02:52+00:00","breadcrumb":{"@id":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/ticket-not-saved-when-adding-a-custom-field\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/theeventscalendar.com\/support\/forums\/topic\/ticket-not-saved-when-adding-a-custom-field\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/ticket-not-saved-when-adding-a-custom-field\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/theeventscalendar.com\/support\/"},{"@type":"ListItem","position":2,"name":"Topics","item":"https:\/\/theeventscalendar.com\/support\/topics\/"},{"@type":"ListItem","position":3,"name":"Ticket Products","item":"https:\/\/theeventscalendar.com\/support\/forums\/forum\/event-tickets\/"},{"@type":"ListItem","position":4,"name":"Event Tickets Plus","item":"https:\/\/theeventscalendar.com\/support\/forums\/forum\/event-tickets\/event-tickets-plus\/"},{"@type":"ListItem","position":5,"name":"Ticket not saved when adding a custom field"}]},{"@type":"WebSite","@id":"https:\/\/theeventscalendar.com\/support\/#website","url":"https:\/\/theeventscalendar.com\/support\/","name":"","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/theeventscalendar.com\/support\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/topic\/1266542","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/topic"}],"about":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":1,"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/topic\/1266542\/revisions"}],"predecessor-version":[{"id":1267571,"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/topic\/1266542\/revisions\/1267571"}],"wp:attachment":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/media?parent=1266542"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}