{"id":1266477,"date":"2017-04-07T02:41:33","date_gmt":"2017-04-07T09:41:33","guid":{"rendered":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/qr-code-tickets-not-being-sent-on-order-completion\/"},"modified":"2017-04-07T02:41:33","modified_gmt":"2017-04-07T09:41:33","slug":"qr-code-tickets-not-being-sent-on-order-completion","status":"closed","type":"topic","link":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/qr-code-tickets-not-being-sent-on-order-completion\/","title":{"rendered":"QR Code Tickets Not Being Sent on Order Completion"},"content":{"rendered":"

Hello,<\/p>\n

I realized that this question should be in Event Tickets Plus Forum rather than in Events Calendar PRO. Sorry for the duplication.<\/p>\n

We have an upcoming event and just started selling tickets. The attendees are not getting their tickets with QR code emailed to them after order completion (I checked to make sure the status of the order was \u201cComplete\u201d). This is for the 2017 Spring Speaker Series event.<\/p>\n

We did recently upgrade our hosting service to “Cloud Business Hosting”, hoping to improve website performance. The QR code tickets were being sent before this upgrade, as well as the confirmation emails that are generated with the “Follow-Up Emails” plugin. The confirmation emails are now not being sent, either, since the hosting upgrade.<\/p>\n

Thank you for any direction you can provide on fixing this issue!<\/p>\n

Sincerely,
\nMary Kay<\/p>\n","protected":false},"template":"","class_list":["post-1266477","topic","type-topic","status-closed","hentry"],"yoast_head":"\nQR Code Tickets Not Being Sent on Order Completion -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/qr-code-tickets-not-being-sent-on-order-completion\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"QR Code Tickets Not Being Sent on Order Completion -\" \/>\n<meta property=\"og:description\" content=\"Hello, I realized that this question should be in Event Tickets Plus Forum rather than in Events Calendar PRO. Sorry for the duplication. We have an upcoming event and just started selling tickets. The attendees are not getting their tickets with QR code emailed to them after order completion (I checked to make sure the […]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/qr-code-tickets-not-being-sent-on-order-completion\/\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/qr-code-tickets-not-being-sent-on-order-completion\/\",\"url\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/qr-code-tickets-not-being-sent-on-order-completion\/\",\"name\":\"QR Code Tickets Not Being Sent on Order Completion -\",\"isPartOf\":{\"@id\":\"https:\/\/theeventscalendar.com\/support\/#website\"},\"datePublished\":\"2017-04-07T09:41:33+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/qr-code-tickets-not-being-sent-on-order-completion\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/qr-code-tickets-not-being-sent-on-order-completion\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/qr-code-tickets-not-being-sent-on-order-completion\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/theeventscalendar.com\/support\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Topics\",\"item\":\"https:\/\/theeventscalendar.com\/support\/topics\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Ticket Products\",\"item\":\"https:\/\/theeventscalendar.com\/support\/forums\/forum\/event-tickets\/\"},{\"@type\":\"ListItem\",\"position\":4,\"name\":\"Event Tickets Plus\",\"item\":\"https:\/\/theeventscalendar.com\/support\/forums\/forum\/event-tickets\/event-tickets-plus\/\"},{\"@type\":\"ListItem\",\"position\":5,\"name\":\"QR Code Tickets Not Being Sent on Order Completion\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/theeventscalendar.com\/support\/#website\",\"url\":\"https:\/\/theeventscalendar.com\/support\/\",\"name\":\"\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/theeventscalendar.com\/support\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"QR Code Tickets Not Being Sent on Order Completion -","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/qr-code-tickets-not-being-sent-on-order-completion\/","og_locale":"en_US","og_type":"article","og_title":"QR Code Tickets Not Being Sent on Order Completion -","og_description":"Hello, I realized that this question should be in Event Tickets Plus Forum rather than in Events Calendar PRO. Sorry for the duplication. We have an upcoming event and just started selling tickets. The attendees are not getting their tickets with QR code emailed to them after order completion (I checked to make sure the […]","og_url":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/qr-code-tickets-not-being-sent-on-order-completion\/","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/qr-code-tickets-not-being-sent-on-order-completion\/","url":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/qr-code-tickets-not-being-sent-on-order-completion\/","name":"QR Code Tickets Not Being Sent on Order Completion -","isPartOf":{"@id":"https:\/\/theeventscalendar.com\/support\/#website"},"datePublished":"2017-04-07T09:41:33+00:00","breadcrumb":{"@id":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/qr-code-tickets-not-being-sent-on-order-completion\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/theeventscalendar.com\/support\/forums\/topic\/qr-code-tickets-not-being-sent-on-order-completion\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/qr-code-tickets-not-being-sent-on-order-completion\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/theeventscalendar.com\/support\/"},{"@type":"ListItem","position":2,"name":"Topics","item":"https:\/\/theeventscalendar.com\/support\/topics\/"},{"@type":"ListItem","position":3,"name":"Ticket Products","item":"https:\/\/theeventscalendar.com\/support\/forums\/forum\/event-tickets\/"},{"@type":"ListItem","position":4,"name":"Event Tickets Plus","item":"https:\/\/theeventscalendar.com\/support\/forums\/forum\/event-tickets\/event-tickets-plus\/"},{"@type":"ListItem","position":5,"name":"QR Code Tickets Not Being Sent on Order Completion"}]},{"@type":"WebSite","@id":"https:\/\/theeventscalendar.com\/support\/#website","url":"https:\/\/theeventscalendar.com\/support\/","name":"","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/theeventscalendar.com\/support\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/topic\/1266477","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/topic"}],"about":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":1,"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/topic\/1266477\/revisions"}],"predecessor-version":[{"id":1268114,"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/topic\/1266477\/revisions\/1268114"}],"wp:attachment":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/media?parent=1266477"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}