{"id":1263319,"date":"2017-04-03T05:39:05","date_gmt":"2017-04-03T12:39:05","guid":{"rendered":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/licence-keys\/"},"modified":"2017-04-03T10:27:47","modified_gmt":"2017-04-03T17:27:47","slug":"licence-keys","status":"closed","type":"topic","link":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/licence-keys\/","title":{"rendered":"Licence keys"},"content":{"rendered":"<p>I&#8217;m having some trouble with some account keys.<br \/>\nSince I had the client sign up for licences, there&#8217;s a chance that they weren&#8217;t done entirely correctly.<\/p>\n<p>There&#8217;s currently a PRO personal licence and a PRO business licence listed, but these have different keys, which leads me to believe that the personal licence should not be there. My guess is that instead of upgrading the single licence to a business licence, they registered a new business licence instead.<\/p>\n<p>Is there an actual support address I could contact with details to get this sorted?<\/p>\n<p>Thanks,<\/p>\n","protected":false},"template":"","class_list":["post-1263319","topic","type-topic","status-closed","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Licence keys -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/licence-keys\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Licence keys -\" \/>\n<meta property=\"og:description\" content=\"I&#8217;m having some trouble with some account keys. Since I had the client sign up for licences, there&#8217;s a chance that they weren&#8217;t done entirely correctly. There&#8217;s currently a PRO personal licence and a PRO business licence listed, but these have different keys, which leads me to believe that the personal licence should not be [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/licence-keys\/\" \/>\n<meta property=\"article:modified_time\" content=\"2017-04-03T17:27:47+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/licence-keys\/\",\"url\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/licence-keys\/\",\"name\":\"Licence keys -\",\"isPartOf\":{\"@id\":\"https:\/\/theeventscalendar.com\/support\/#website\"},\"datePublished\":\"2017-04-03T12:39:05+00:00\",\"dateModified\":\"2017-04-03T17:27:47+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/licence-keys\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/licence-keys\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/licence-keys\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/theeventscalendar.com\/support\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Topics\",\"item\":\"https:\/\/theeventscalendar.com\/support\/topics\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Welcome!\",\"item\":\"https:\/\/theeventscalendar.com\/support\/forums\/forum\/_welcome\/\"},{\"@type\":\"ListItem\",\"position\":4,\"name\":\"Pre-Sales Questions\",\"item\":\"https:\/\/theeventscalendar.com\/support\/forums\/forum\/_welcome\/pre-sales-questions\/\"},{\"@type\":\"ListItem\",\"position\":5,\"name\":\"Licence keys\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/theeventscalendar.com\/support\/#website\",\"url\":\"https:\/\/theeventscalendar.com\/support\/\",\"name\":\"\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/theeventscalendar.com\/support\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Licence keys -","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/licence-keys\/","og_locale":"en_US","og_type":"article","og_title":"Licence keys -","og_description":"I&#8217;m having some trouble with some account keys. Since I had the client sign up for licences, there&#8217;s a chance that they weren&#8217;t done entirely correctly. There&#8217;s currently a PRO personal licence and a PRO business licence listed, but these have different keys, which leads me to believe that the personal licence should not be [&hellip;]","og_url":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/licence-keys\/","article_modified_time":"2017-04-03T17:27:47+00:00","twitter_card":"summary_large_image","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/licence-keys\/","url":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/licence-keys\/","name":"Licence keys -","isPartOf":{"@id":"https:\/\/theeventscalendar.com\/support\/#website"},"datePublished":"2017-04-03T12:39:05+00:00","dateModified":"2017-04-03T17:27:47+00:00","breadcrumb":{"@id":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/licence-keys\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/theeventscalendar.com\/support\/forums\/topic\/licence-keys\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/licence-keys\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/theeventscalendar.com\/support\/"},{"@type":"ListItem","position":2,"name":"Topics","item":"https:\/\/theeventscalendar.com\/support\/topics\/"},{"@type":"ListItem","position":3,"name":"Welcome!","item":"https:\/\/theeventscalendar.com\/support\/forums\/forum\/_welcome\/"},{"@type":"ListItem","position":4,"name":"Pre-Sales Questions","item":"https:\/\/theeventscalendar.com\/support\/forums\/forum\/_welcome\/pre-sales-questions\/"},{"@type":"ListItem","position":5,"name":"Licence keys"}]},{"@type":"WebSite","@id":"https:\/\/theeventscalendar.com\/support\/#website","url":"https:\/\/theeventscalendar.com\/support\/","name":"","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/theeventscalendar.com\/support\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/topic\/1263319","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/topic"}],"about":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":1,"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/topic\/1263319\/revisions"}],"predecessor-version":[{"id":1263454,"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/topic\/1263319\/revisions\/1263454"}],"wp:attachment":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/media?parent=1263319"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}