{"id":1261080,"date":"2017-03-28T12:58:46","date_gmt":"2017-03-28T19:58:46","guid":{"rendered":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/reconciling-failed-orderstickets-sold\/"},"modified":"2017-03-28T12:58:46","modified_gmt":"2017-03-28T19:58:46","slug":"reconciling-failed-orderstickets-sold","status":"closed","type":"topic","link":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/reconciling-failed-orderstickets-sold\/","title":{"rendered":"Reconciling Failed Orders\/Tickets Sold"},"content":{"rendered":"<p>Hi, we&#8217;re having an issue where a customer put through several failed orders. Unfortunately, because of that, we&#8217;re getting a report that 36 tickets were sold for an event when, in fact, only 4 have been sold.  I&#8217;ve read that we&#8217;re supposed to replenish the stock of the ticket through WooCommerce, which I&#8217;ve done.  But I can&#8217;t get rid of tickets that it&#8217;s saying have been sold.  The failed orders have all been removed from the system, but that didn&#8217;t seem to make any difference.<\/p>\n<p>Is there a way that I can get the attendee info to match the actual number of tickets sold?<\/p>\n","protected":false},"template":"","class_list":["post-1261080","topic","type-topic","status-closed","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Reconciling Failed Orders\/Tickets Sold -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/reconciling-failed-orderstickets-sold\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Reconciling Failed Orders\/Tickets Sold -\" \/>\n<meta property=\"og:description\" content=\"Hi, we&#8217;re having an issue where a customer put through several failed orders. Unfortunately, because of that, we&#8217;re getting a report that 36 tickets were sold for an event when, in fact, only 4 have been sold. I&#8217;ve read that we&#8217;re supposed to replenish the stock of the ticket through WooCommerce, which I&#8217;ve done. 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Unfortunately, because of that, we&#8217;re getting a report that 36 tickets were sold for an event when, in fact, only 4 have been sold. I&#8217;ve read that we&#8217;re supposed to replenish the stock of the ticket through WooCommerce, which I&#8217;ve done. But [&hellip;]","og_url":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/reconciling-failed-orderstickets-sold\/","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/reconciling-failed-orderstickets-sold\/","url":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/reconciling-failed-orderstickets-sold\/","name":"Reconciling Failed Orders\/Tickets Sold -","isPartOf":{"@id":"https:\/\/theeventscalendar.com\/support\/#website"},"datePublished":"2017-03-28T19:58:46+00:00","breadcrumb":{"@id":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/reconciling-failed-orderstickets-sold\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/theeventscalendar.com\/support\/forums\/topic\/reconciling-failed-orderstickets-sold\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/reconciling-failed-orderstickets-sold\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/theeventscalendar.com\/support\/"},{"@type":"ListItem","position":2,"name":"Topics","item":"https:\/\/theeventscalendar.com\/support\/topics\/"},{"@type":"ListItem","position":3,"name":"Ticket Products","item":"https:\/\/theeventscalendar.com\/support\/forums\/forum\/event-tickets\/"},{"@type":"ListItem","position":4,"name":"Event Tickets Plus","item":"https:\/\/theeventscalendar.com\/support\/forums\/forum\/event-tickets\/event-tickets-plus\/"},{"@type":"ListItem","position":5,"name":"Reconciling Failed Orders\/Tickets Sold"}]},{"@type":"WebSite","@id":"https:\/\/theeventscalendar.com\/support\/#website","url":"https:\/\/theeventscalendar.com\/support\/","name":"","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/theeventscalendar.com\/support\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/topic\/1261080","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/topic"}],"about":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":0,"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/topic\/1261080\/revisions"}],"wp:attachment":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/media?parent=1261080"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}