{"id":1260809,"date":"2017-03-28T08:12:39","date_gmt":"2017-03-28T15:12:39","guid":{"rendered":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/custom-details-not-collecting\/"},"modified":"2017-03-28T08:12:39","modified_gmt":"2017-03-28T15:12:39","slug":"custom-details-not-collecting","status":"closed","type":"topic","link":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/custom-details-not-collecting\/","title":{"rendered":"Custom Details not collecting"},"content":{"rendered":"<p>the issue I had in an earlier support thread (https:\/\/theeventscalendar.com\/support\/forums\/topic\/customer-details-not-collected\/)<br \/>\nis happening again with the same client.  <\/p>\n<p>We have required information set up on tickets for some of our events. (Type of project, custom lettering, etc.). But for some of the customers, the details are not being collected even though they are set to be required by the ticket, or at least not showing up in the details section of the Attendee list. <\/p>\n<p>Is this still considered a GoDaddy issue?<\/p>\n<p>Or is there something I can do to prevent this in the future.<\/p>\n","protected":false},"template":"","class_list":["post-1260809","topic","type-topic","status-closed","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Custom Details not collecting -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/custom-details-not-collecting\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Custom Details not collecting -\" \/>\n<meta property=\"og:description\" content=\"the issue I had in an earlier support thread (https:\/\/theeventscalendar.com\/support\/forums\/topic\/customer-details-not-collected\/) is happening again with the same client. We have required information set up on tickets for some of our events. (Type of project, custom lettering, etc.). But for some of the customers, the details are not being collected even though they are set to be [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/custom-details-not-collecting\/\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/custom-details-not-collecting\/\",\"url\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/custom-details-not-collecting\/\",\"name\":\"Custom Details not collecting -\",\"isPartOf\":{\"@id\":\"https:\/\/theeventscalendar.com\/support\/#website\"},\"datePublished\":\"2017-03-28T15:12:39+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/custom-details-not-collecting\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/custom-details-not-collecting\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/custom-details-not-collecting\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/theeventscalendar.com\/support\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Topics\",\"item\":\"https:\/\/theeventscalendar.com\/support\/topics\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Calendar Products\",\"item\":\"https:\/\/theeventscalendar.com\/support\/forums\/forum\/events\/\"},{\"@type\":\"ListItem\",\"position\":4,\"name\":\"Events Calendar PRO\",\"item\":\"https:\/\/theeventscalendar.com\/support\/forums\/forum\/events\/events-calendar-pro\/\"},{\"@type\":\"ListItem\",\"position\":5,\"name\":\"Custom Details not collecting\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/theeventscalendar.com\/support\/#website\",\"url\":\"https:\/\/theeventscalendar.com\/support\/\",\"name\":\"\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/theeventscalendar.com\/support\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Custom Details not collecting -","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/custom-details-not-collecting\/","og_locale":"en_US","og_type":"article","og_title":"Custom Details not collecting -","og_description":"the issue I had in an earlier support thread (https:\/\/theeventscalendar.com\/support\/forums\/topic\/customer-details-not-collected\/) is happening again with the same client. We have required information set up on tickets for some of our events. (Type of project, custom lettering, etc.). But for some of the customers, the details are not being collected even though they are set to be [&hellip;]","og_url":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/custom-details-not-collecting\/","twitter_card":"summary_large_image","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/custom-details-not-collecting\/","url":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/custom-details-not-collecting\/","name":"Custom Details not collecting -","isPartOf":{"@id":"https:\/\/theeventscalendar.com\/support\/#website"},"datePublished":"2017-03-28T15:12:39+00:00","breadcrumb":{"@id":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/custom-details-not-collecting\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/theeventscalendar.com\/support\/forums\/topic\/custom-details-not-collecting\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/custom-details-not-collecting\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/theeventscalendar.com\/support\/"},{"@type":"ListItem","position":2,"name":"Topics","item":"https:\/\/theeventscalendar.com\/support\/topics\/"},{"@type":"ListItem","position":3,"name":"Calendar Products","item":"https:\/\/theeventscalendar.com\/support\/forums\/forum\/events\/"},{"@type":"ListItem","position":4,"name":"Events Calendar PRO","item":"https:\/\/theeventscalendar.com\/support\/forums\/forum\/events\/events-calendar-pro\/"},{"@type":"ListItem","position":5,"name":"Custom Details not collecting"}]},{"@type":"WebSite","@id":"https:\/\/theeventscalendar.com\/support\/#website","url":"https:\/\/theeventscalendar.com\/support\/","name":"","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/theeventscalendar.com\/support\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/topic\/1260809","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/topic"}],"about":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":0,"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/topic\/1260809\/revisions"}],"wp:attachment":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/media?parent=1260809"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}